Jason Villatoro | Page 3

First they said the diagnosis will take up to 48 hours. It turns out I left my truck on Tuesday 9am and after my several calls on Wendesday and Thursday trying to find out what is going on and after I talk It turns out I left my truck on Tuesday 9am and after my several calls on Wendesday and Thursday trying to find out what is going on and after I talked to Jason a couple of times and a service manager they finally said they think they found a problem and I can get a rental car on Friday! After a week I picked up my truck and they said the issue has been fixed but unfortunately after only 8 days of driving the same problem came back which obviously it lowered my experience with Zeigler Schaumburg dealership and satisfaction at this point although I bought this truck with Zeigler in 2023 and since I bought it I never had any problems till now. My advice: better communication and definitely much quicker response to a lot of phone calls I made and messages I left to find some answers. More

by RALFK7609 Verified Customer Verified Customer

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Service was prompt. Jason was knowledgeable and courteous. Expected to have to wait for parts as I have in the past, but they had them and installed them in a timely man Jason was knowledgeable and courteous. Expected to have to wait for parts as I have in the past, but they had them and installed them in a timely manner. More

by GJNOWICKI Verified Customer Verified Customer

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Great service great group of guys that are welling to help no matter the situation to satisfy their customers. Im always happy to be there knowing that my car will be fixed on time. help no matter the situation to satisfy their customers. Im always happy to be there knowing that my car will be fixed on time. More

by Ahmad sheikh Verified Customer Verified Customer

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Excellent Took care of my issue all good Excellent customer service will recommend for service customer service will recommend for service More

by Brian.banahan Verified Customer Verified Customer

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Jason and their service team are value added assets for this dealership. Jason is the best in customer service, this dealership. Jason is the best in customer service, More

by OWENTOM55 Verified Customer Verified Customer

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Great location and helpful staff, knowledge showed how good the business was, and overall a great experience. good the business was, and overall a great experience. More

by none28 Verified Customer Verified Customer

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Very clean and pleasant atmosphere to get your car serviced. Thanks for handling my vehicle. serviced. Thanks for handling my vehicle. More

by RONDAPOINTER81 Verified Customer Verified Customer

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Entire experience went smoothly. I did not have to wait for a long time. Jason was very professional, he showed me all the issues that were discovered in my vehicle during the oil ch I did not have to wait for a long time. Jason was very professional, he showed me all the issues that were discovered in my vehicle during the oil change, and offered me future services to take care of said issues. Overall, Jason was very professional all around. He did not force any services on me. He just listed them to me plainly and offered me services to take care of them. More

by LODASILVEIRA Verified Customer Verified Customer

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I feel they always take care of my car well and I trust their opinions on what needs to be done their opinions on what needs to be done More

by DAVIDMATHEWS Verified Customer Verified Customer

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First, I want to thank the service team at Ziegler. I had my transmission replaced elsewhere, but I had problems with it and went back, only to find that the ownership had changed and they couldn't ser I had my transmission replaced elsewhere, but I had problems with it and went back, only to find that the ownership had changed and they couldn't service it. However, when I went to Ziegler, the service manager was kind enough to help me, and thanks to Jason's efforts, my car was fixed and I was able to get back to work. I am very grateful. More

by LG2560625 Verified Customer Verified Customer

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