Jason Waller | Page 2

The staff and employees at Green Ford were super friendly and helpful. Was communicated with promptly about the ETA, and was completed on time. Highly recommend to everyone looking for service, sells, or bod and helpful. Was communicated with promptly about the ETA, and was completed on time. Highly recommend to everyone looking for service, sells, or body shop! More

by ANDYDOOMY Verified Customer Verified Customer

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Made an appointment had great service and was well taken care of with issues on my vehicle care of with issues on my vehicle More

by alphon Verified Customer Verified Customer

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One of the worst dealers I’ve ever had the pleasure of dealing with not only did I order a truck and had a purchase agreement but they tried to raise the price after arrival they told me they didn’t care dealing with not only did I order a truck and had a purchase agreement but they tried to raise the price after arrival they told me they didn’t care if I purchased the truck they could sell to somebody else for more money when it came in it had massive amounts of damage to the tailgate hood and tow hooks it all came from the factory like this with paint mess ups it looks like somebody threw plate size things of mud on tailgate took a grinder to the hood when they stated they could fix it I waited another week for the body shop to repair a brand new truck it came back with a broken tail cap and scratched Ford logo scratches and tailgate hood damaged in tow hooks not fixed after a week I was told there collision manager quit and it would be a few more days once I showed up damage was still there I was assured they would fix it ASAP when I brought it right back to the body shop they had it for three straight weeks and upon pick up and going over the truck with the manager there was lots of damage debris in the paint that was painted over from poor quality assurance and scratches on the tailgate they never fixed the manager agreed they would call me the next Monday to set up fixing it in a loaner car and a full tank of diesel for my time however I never received a call I’ve tried five separate times to get a hold of them it’s obvious they are avoiding me at this point I put in a call to for corporate probably have to bring it to another dealer to fix the damage that the truck originally ride from the factory with It’s not that accidents don’t happen it’s how we handle them this is Beyond terrible for an $82,000 truck to have pain issues and damage that Ford doesn’t want to take care of green Ford is by far the worst dealer I have ever dealt with and I will not buy another Ford if Ford corporation doesn’t make it right. Another issue is when I purchased a truck when I ordered it I was told I didn’t qualify for any incentives until the vehicle arrived once it arrived any available incentives would be applied. At the time of arrival at the end of December green Ford offered 2500 assistance if you trade it in a vehicle under 100,000 miles which I did I was told that only applies to vehicles on the lot I guess since I ordered mine and it was on their lot it didn’t apply which is ridiculous. They were also offering a recent college grad or military $500 credit which I also qualified for both it was not given to me I also offered $1000 assistance if you financed through them I was told it had to be a vehicle on the lot when I brought it up they also offer a $500 coupon which I filled out upon ordering the truck off any vehicle at Green Ford they had no answer why they weren’t giving that to me in the end I was cheated out of $4500 even though I showed their manager their own website advertising this I told him it sounds like a bait and switch tactic which is illegal and he agreed it did sound like that and he would look into it however nothing came of it and once again green Ford showed how slimy they are as a corporation now I have a truck with paint damage on the hood tell hooks grill tailgate that was supposed of been fixed correctly and no $4500 it should’ve been applied to my purchase and now they won’t even contact me for Phil their own agreement this is all noted on what they Owe me Paperwork during the purchase what a terrible dealer in a Ford itself does not wanna step in and make it right I would tell Any Possible vehicle purchaser to beware by another brand by all means go to another dealer you’ve been warned terrible terrible terrible I have tried reaching out to management at all levels with no response what good is a warranty if they won’t honor it More

by ORTARF Verified Customer Verified Customer

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Green Ford does not follow obey local law, requiring that masks be worn to prevent the spread of the corona virus. I would not buy from them again. masks be worn to prevent the spread of the corona virus. I would not buy from them again. More

by James Verified Customer Verified Customer

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Green Ford took great care of my car. I am very pleased with the work that was done. The customer service was wonderful. They took their time explaining what needed to be done and were able to answer all o with the work that was done. The customer service was wonderful. They took their time explaining what needed to be done and were able to answer all of my questions. More

by Chrystalland7 Verified Customer Verified Customer

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The whole staff is very friendly and helpful. Even when they’re busy, they don’t make you feel rushed and you never really have to wait long unlike everywhere else around town. they’re busy, they don’t make you feel rushed and you never really have to wait long unlike everywhere else around town. More

by JIC12 Verified Customer Verified Customer

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Staff are professional and courteous to customers who bring/take their vehicles in for automotive services. bring/take their vehicles in for automotive services. More

by okangrochelle Verified Customer Verified Customer

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Best Ford Dealership for service. Thank you Jason Waller for your customer kindness and going beyond my expectations. for your customer kindness and going beyond my expectations. More

by BBODEY Verified Customer Verified Customer

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I really don't think I'm a good person to ask for a review. 2 out of 3 of the cars that i purchased from you were Ford failures and I am still waiting for you to make it right. You had my current car f review. 2 out of 3 of the cars that i purchased from you were Ford failures and I am still waiting for you to make it right. You had my current car for 2 months and I got it back barely drivable. More

by RLIDDELL Verified Customer Verified Customer

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Quick visit with very helpful customer service reps! Can be hard to find location as well though be hard to find location as well though More

by Dan costa Verified Customer Verified Customer

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