Javier Lind | Page 7

The worst customer service. Don’t go here ever. Period. Three vehicles and same terrible experience Three vehicles and same terrible experience More

by Phill Wright Verified Customer Verified Customer

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Service was completed timely. Recall was handled also with bo problems with bo problems More

by RELFFEL Verified Customer Verified Customer

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Very nice rep. Good service. I would recommend your dealership to my friends. dealership to my friends. More

by ROBERTFRANZA Verified Customer Verified Customer

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Sabrina really was helpful in all aspects. She did a great job from day 1. great job from day 1. More

by gary.frankel54 Verified Customer Verified Customer

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My experience was amazing Sabrina who was my salesperson was awesome and very knowledgeable with the business, so much so, I brought my mother in to purchase a vehicle 2 day later was awesome and very knowledgeable with the business, so much so, I brought my mother in to purchase a vehicle 2 day later More

by crawls1006 Verified Customer Verified Customer

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Kept me informed with everything going on with my car but now check engine light came back on and have to take it back 2 days after I got it back now check engine light came back on and have to take it back 2 days after I got it back More

by pettom973 Verified Customer Verified Customer

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The service center did little to diagnose my vehicle’s mechanical issue. When I dropped off my vehicle, I told them I suspected that the distributor was malfunctioning. They did little to investigate the mechanical issue. When I dropped off my vehicle, I told them I suspected that the distributor was malfunctioning. They did little to investigate the issue and instead took my suggestion as fact and charged me over $200 for my own diagnosis. To really add to the sting, Grieco Chevrolet quoted over $900 for parts and with labor over $2300, which is an outrage. This is a 1-2hour job and the parts cost no more than $200. An OEM AC Delco distributor costs approximately $90 and the OEM AC Delco wires cost about $50. I have been scammed out of $200 and this dealer attempted to scam me out of $2300. Thankfully I am not a fool. Finally, when I arrived to pick up the vehicle, they took 27 minutes to bring my vehicle from the lot. They told me they were havung trouble finding it. This is odd because I was told that they had just finished putting the parts back on the vehcile after finishing the diagnosis. If they had just finished putting the parts back on, how did they lose track of the vehicle’s location? This is additional evidence that they did not even examine the vehicle but instead assumed my personal diagnosis was correct and then charged me for a diagnosis without conducting any work. More

by cwill Verified Customer Verified Customer

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I had a good experience with my sales guy, he was great. He was friendly enthusiastic and a great help. With his wonderful attitude it made me decide to buy the car but my experience was not the same with He was friendly enthusiastic and a great help. With his wonderful attitude it made me decide to buy the car but my experience was not the same with the finance guy. He was unfriendly and hard to speak with. He made the experience uncomfortable. More

by Tmiller102 Verified Customer Verified Customer

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The staff is very nice and helpful at the service center. However, I bought a 2019 Chevrolet Malibu for my 19year old daughter who is setting up to go off to college. within two months the vehicle shuts down However, I bought a 2019 Chevrolet Malibu for my 19year old daughter who is setting up to go off to college. within two months the vehicle shuts down I’m the middle of the streets. This has been continuously happening. Ron whomps the GM for sales is an amazing leader, the guy who sold us the car isn’t. More

by Martin Verified Customer Verified Customer

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I did not feel comfortable during the purchasing process. Also, I feel you lie to me and, in fact, you did that couple of time during the process. I guess that's the way all vehicles dealership are. In a s Also, I feel you lie to me and, in fact, you did that couple of time during the process. I guess that's the way all vehicles dealership are. In a side suggestions, you should add a better waiting area and a nicer showroom experience adding maybe plants, better seating areas, nice scent, etc... Another note, one of your sales rep needs to lower his energy and let customers talk. I think the main propose of the sales person is to listen to the customer and learn what the customer needs. More

by rsotov98 Verified Customer Verified Customer

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