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53 Reviews of Javier Rodriguez
March 09, 2024
This dealership had a lot of inventory to look at and each staff member was nice and really welcoming. Michael Santos, my sales rep, was amazing! He really made a memorable impression on me and my family each staff member was nice and really welcoming. Michael Santos, my sales rep, was amazing! He really made a memorable impression on me and my family. Shoutout to Michael “from” Arizona 😂🤣 More
by chanelle.lesure
Other Employees Tagged: Dean Vetricek , Michael Santos
Helpful 
March 05, 2024
Excellent. Very good customer service. Our salesman Adrian, was very thorough, courteous and professional. I would definitely refer this dealership to and frien Very good customer service. Our salesman Adrian, was very thorough, courteous and professional. I would definitely refer this dealership to and friends or family. Great experience from start to finish. More
by orlando olivas
Other Employees Tagged: Adrian Diaz, Rene Orellana
February 28, 2024
Mr. Lee was extremely helpful in the process of purchasing my car, easy no haggle process!! purchasing my car, easy no haggle process!! More
by nick.sotolongo7
Other Employees Tagged: Anthony Lee
February 28, 2024
Very large and beautiful dealership with a large selection. The layout was easy and inviting. selection. The layout was easy and inviting. More
by re8a14
Other Employees Tagged: Elijah Chambers
February 20, 2024
I have never written such bad review for a car dealership but I feel like I should. I want everyone who is going to purchase their cars from this dealership aware of these and avoid getting cars from them. but I feel like I should. I want everyone who is going to purchase their cars from this dealership aware of these and avoid getting cars from them. My overall shopping experiences in this Audi Ontario dealership was horrible, disgusting and very dissatisfied. You wont believe how bad the services you will receive from such a big automotive group -Walter’s automotive group (est 1964). Here’s the why: 1. Misrepresentation and Auto Fraud & ”Bait and switch" advertising practices Their sales and finance department do not have good knowledges what they are selling and offering. They lied about the EV incentives and our car lease return in order to trick us to sign the contract. They used the trusts from customers to close their deals. Shawn Nabi was the sales rep who sold us the Audi car and he had stopped responding to our texts, phone call after we found out he lied many things to us when we signed the paper. And the Javier Rodriguez, finance manager, was being pushy and lied about the lease car return when we signed the contract as well. Recommendation: Record every single words from them if you really want to get a car from them. But keep in mind they don’t admit their lies. 2. Unprofessional customer services One of the Sales managers, Brett McKinley tried to step in the case, but he really pissed us off. His attitudes and his words were extremely rude and unprofessional. He said “Yeah, go ahead and feel free to post it on the social media” But Credit to Chris Blair, he is very professional and knows how to calm angry customer. 3. They never follow up We had to make 4- 5 trips(2 hours drive each) and at least 3 -4 time calls to follow up the case. They promised they will give us a call back to talk about their cases. We even gave them extra days but no phone calls from them at all. I don’t see any sincerity at all and I think they should be exposed. It is really Funny that they said they are helping us to make our car lease return easier and convenience but their lies are just making us very inconvenient. With all these events, it proves me that there is no way as a customer to trust this automotive group even they have such long history. And it's pretty clear that they don’t really care about their customers and keep what they're promised. I feel like I got tricked to sign the car contract. ** If you want to be the next one, feel free to purchase the cars from them. More
by Logan
Other Employees Tagged: Brett McKinley, Chris Blair , Shawn Nabi
February 18, 2024
Very good company, honest and trustworthy did not try to pad the invoice would recommend them if you are looking for a new car pad the invoice would recommend them if you are looking for a new car More
by hotoldermen
Other Employees Tagged: Michael Santos
January 28, 2024
I am a returning customer at Audi Ontario. I live in Los Angeles but make the drive to Ontario because they are the best. Farzy Rashid always treats us well and extremely professional and kn I live in Los Angeles but make the drive to Ontario because they are the best. Farzy Rashid always treats us well and extremely professional and knowledgeable. We won’t go to anyone else. More
by MariaVargas03
Other Employees Tagged: Farzy Rashid
January 24, 2024
Had a great experience with Rocky Marino, as well as Kean Tuazon. Extremely easy and FAST to work with and communicate with. Incredibly accommodating in terms of scheduling. And also gave me a great deal and Tuazon. Extremely easy and FAST to work with and communicate with. Incredibly accommodating in terms of scheduling. And also gave me a great deal and price. Smoothest cars sales experience that I've had. More
by mjeon72
Other Employees Tagged: Rocky Marino , Kean Tuazon
January 14, 2024
Raymundo was super friendly, professional and provided a wonderful buying experience. Highly recommend! He sent a couple walk-around videos of the car I was looking at which were great. wonderful buying experience. Highly recommend! He sent a couple walk-around videos of the car I was looking at which were great. More
by pdmill
Other Employees Tagged: Raymundo Lopez
January 03, 2024
It was a pleasure doing business and receiving help from Kean Tuazon.. He took the time to answer all our questions. Great salesman! Kean Tuazon.. He took the time to answer all our questions. Great salesman! More
by Rachel
Other Employees Tagged: Rene Orellana , Kean Tuazon
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