Javier Velazquez
Javier Velazquez at Royal Moore Subaru

Javier Velazquez | Page 18

Customer Experience Manager

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
207 Reviews
5.0

207 Reviews

Write a Review

Languages Spoken

English English

Spanish Spanish

207 Reviews of Javier Velazquez

July 26, 2024

Dealership Rating
Employee Rating

Thank you Nan, and Colton, and Nathan, and everyone else that helped make our 30th anniversary a successful car buying experience! It has been almost 20 years since we purchased a car, and everyone made us More

by Budiselic0923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colton Hanson, Nathan Hines, Nanliz Velasquez

Jul 28, 2024

Royal Moore Subaru responded

Hello Budiselic0923, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2024

Dealership Rating
Employee Rating

Very clean, welcoming and friendly. Javier and company were all very helpful and eager to help us find the right car for our budget and needs. More

by kylejp93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2024

Royal Moore Subaru responded

Kylejp93, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2024

Dealership Rating
Employee Rating

Javier eas great! Didn't make us feel pressured and was super helpful and informative! More

by alyssarae.22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2024

Royal Moore Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2024

Dealership Rating
Employee Rating

Carlos was so helpful and amazing! ! He helped us get into the perfect car for our little family. Great experience at a great dealership! More

by Gaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomez

Jul 28, 2024

Royal Moore Subaru responded

Gaby, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 11, 2024

Dealership Rating
Employee Rating

Our experience was very positive- they definitely don't make you feel rushed or pressured. Javier was very knowledgeable about the cars we tested and was honest about needing to check with others for anyth More

by parisbone08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colton Hanson

Jul 15, 2024

Royal Moore Subaru responded

Parisbone08, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 03, 2024

Dealership Rating
Employee Rating

Positive experience and friendly folks, even a cute puppy to pet while I waited for a short time. More

by heyjohnhay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachele Roberts, Josh

Jul 15, 2024

Royal Moore Subaru responded

Heyjohnhay, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 26, 2024

Dealership Rating
Employee Rating

My experience with Royal Moore Subaru was fine. I am very happy with the car that I bought, but the process was messy. Initially, I worked with Javier and he was great! Very kind and professional. More

by roclaire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Krause , I cannot remember the financial advisor I worked with, but maybe 3 stars??

Jun 27, 2024

Royal Moore Subaru responded

Hello Romey, we hope you're enjoying your HRV! We have been trying to reach you to gather a little more detail on your experience. Although you did recommend us, 2/5 stars....40% satisfaction is missing the mark for us. We sure would appreciate a return call so we can learn more from your experience as the information we can see with time stamps doesn't always tell the whole story.

June 23, 2024

Dealership Rating
Employee Rating

Loved how personable each employee was when going over all the finances and new car details. More

by Babscox3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando DelCampo, Jake Fisher, Colton Hanson

Jun 27, 2024

Royal Moore Subaru responded

We appreciate your feedback, thank you for sharing.

June 12, 2024

Dealership Rating
Employee Rating

Very welcoming and good people, hard to find people who want the best for you. They take their time with each customer. More

by Enrique.palomec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Taylor

Jun 19, 2024

Royal Moore Subaru responded

Enrique.palomec, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 19, 2024

Enrique.palomec responded

If you need a car definitely get it here at Subaru they are very kind and welcoming. They take the time to show you cars you are interested in no rush and want the best for you here. Ask for Javier Velazquez and he will get you right!

June 05, 2024

Dealership Rating
Employee Rating

Royal Moore Subaru was a no pressure sale and salesman was extremely helpful and courteous More

by dirkbidd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Brown, Arturo Cisneros

Jun 12, 2024

Royal Moore Subaru responded

Hi Dirkbidd, thank you for taking the time to leave a review for us at Royal Moore Subaru. We're happy we could meet your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
18
...

Dealership Inventory (774 Vehicles)

used 2023 Subaru Solterra car, priced at $24,900
2023 Subaru Solterra
used
Smoked Carbon exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $38,759
2026 Subaru Crosstrek
new
Geyser Blue exterior
CVT
All-wheel Drive
used 2023 Toyota Highlander car, priced at $39,400
2023 Toyota Highlander
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2025 Subaru Forester Hybrid car, priced at $35,600
2025 Subaru Forester Hybrid
used
Daybreak Blue Pearl exterior
CVT
All-wheel Drive
used 2024 Mazda CX-5 car, priced at $25,900
2024 Mazda CX-5
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
used 2015 Toyota 4Runner car, priced at $22,900
2015 Toyota 4Runner
used
Classic Silver Metallic exterior
Automatic
Four-wheel Drive