Professional Team, Friendly, Attentive Care, Superior
Service, Customer Centric, Courteous, Attention to Detail, Premium Service
Service, Customer Centric, Courteous, Attention to Detail, Premium Service
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by Melshp
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nicholas Higa
May 03, 2026 -
Mercedes-Benz of Littleton responded
We’re delighted by your five-star feedback. We’re thrilled Jawad and the service team could provide attentive, courteous care for your Mercedes-Benz C-Class. We look forward to assisting you on your next service visit.
Where Luxury Feels Like Home
Matt Logue
General Sales Manager
mlogue@mboflittleton.com
Direct Line: 720-206-0012
Mercedes-Benz of Littleton
Great service enjoyed the experience the technician was
great very helpful and the service was phenomenal
great very helpful and the service was phenomenal
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by Kallasistheman
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Mercedes-Benz of Littleton responded
Thank you for your kind words about the service on your Mercedes-Benz. We’re thrilled Jawad was so helpful and that you enjoyed the experience. We look forward to assisting you again.
Where Luxury Feels Like Home
Matt Logue
General Sales Manager
mlogue@mboflittleton.com
Direct Line: 720-206-0012
Mercedes-Benz of Littleton
Service associate Brian Topher was great!
The young man working in the loaner car desk was not friendly or courteous and is not someone who represents Mercedes Benz well. It is my first mar
The young man working in the loaner car desk was not friendly or courteous and is not someone who represents Mercedes Benz well. It is my first marginal experience with MB of Littleton.
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by Barbl
Verified Customer
Verified Customer
Apr 17, 2026 -
Mercedes-Benz of Littleton responded
Thank you for your feedback. We’re glad to hear that Brian provided you with great service—we’ll be sure to share your kind words with him.
We’re sorry to learn about your experience at the loaner car desk. That’s not the level of courtesy and professionalism we strive to provide, and we appreciate you bringing it to our attention. Your feedback is important and will be shared with our team so we can address this and improve. We value your continued trust in us and hope your next visit is a fully positive one.
Timothy xxxx
Service Director
Mercedes-Benz of Littleton
Service is always good, well done, timely with courteous
service agents who keep you well informed.
service agents who keep you well informed.
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by sbarnr1100
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Austin
Apr 11, 2026 -
Mercedes-Benz of Littleton responded
Thank you so much for your feedback! We’re thrilled to hear that our team has been able to provide timely, courteous service and keep you well informed. We truly appreciate your support and look forward to serving you again!
Timothy xxxx
Service Director
Mercedes-Benz of Littleton
The service was prompt, completely covered and expertly
conducted. I was advised to purchase a maintenance plan that included the expensive transmission service. Some wise advice.
conducted. I was advised to purchase a maintenance plan that included the expensive transmission service. Some wise advice.
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by Wain
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daniel Schrubbe
Mar 30, 2026 -
Mercedes-Benz of Littleton responded
Thank you for noting our prompt, expert service on your Mercedes-Benz GLE 450 and for recognizing the value of the maintenance plan recommendation. We’re glad the transmission service advice proved worthwhile. Thank you for sharing your experience.
Jawad
Where Luxury Feels Like Home
Jawad Al-Zainati
Service Manager
Mercedes-Benz of Littleton
This dealership has been a joy to work with!
They are prompt and courteous. Highly recommend.
They are prompt and courteous. Highly recommend.
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by casey310
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2026 -
Mercedes-Benz of Littleton responded
We’re delighted the service on your Mercedes-Benz AMG GLE 53 was both prompt and courteous. Jawad will be thrilled to hear you highly recommend us. Thank you for sharing your experience!
Where Luxury Feels Like Home
Jawad Al-Zainati
Service Manager
Mercedes-Benz of Littleton
This is the first purchase from this location, so far
they have been great... might just have to buy my next one with them.
they have been great... might just have to buy my next one with them.
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by GOLDENBROCKWAY
Verified Customer
Verified Customer
Service Price Transparency
Mar 21, 2026 -
Mercedes-Benz of Littleton responded
We’re thrilled your first purchase here went so well. Thank you for choosing a Mercedes-Benz with us. We look forward to helping you find your next vehicle.
Where Luxury Feels Like Home
Jawad Al-Zainati
Service Manager
Mercedes-Benz of Littleton
Love the service here!
My service advisor, Austin, is friendly, informative and very communicative! The loaners are always appreciated!
My service advisor, Austin, is friendly, informative and very communicative! The loaners are always appreciated!
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by John N.
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Austin Norris
Mar 16, 2026 -
Mercedes-Benz of Littleton responded
Thank you for highlighting our friendly, informative, and communicative service. We’re glad Jawad provided the support you appreciate and that our loaner vehicles continue to be helpful. We look forward to assisting you with your GLS 550 again.
Where Luxury Feels Like Home
Jawad Al-Zainati
Service Manager
Mercedes-Benz of Littleton
Great people, new management is great!
They are living up to their ad campaign and not many businesses can say that.
They are living up to their ad campaign and not many businesses can say that.
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by terryminnick11041
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2026 -
Mercedes-Benz of Littleton responded
We appreciate you noticing our new management team’s efforts and how they’re delivering on our promises. It’s great to hear the service for your Mercedes-Benz C-Class met your expectations. We look forward to welcoming you back for future visits.
Where Luxury Feels Like Home
Jawad Al-Zainati
Service Manager
Mercedes-Benz of Littleton
Checked in yesterday and when I went to pick up loaner
they did not let me have as we usually do. They said since my insurance company was through Progressive they couldn't release the car. They just star
they did not let me have as we usually do. They said since my insurance company was through Progressive they couldn't release the car. They just started this policy but he said whoever booked my appointment should have told me which they didn't and I left message and sent email to Service manager Tim xxxx with no response as of yet. I have had issues with this service department in the past with our other mercedes and the delivery of our new car that we decided to purchase and trade in our 2021 C300 for a brand new 2026 GLE 350 and it had a leak and just wanted it repaired. That was a total of 3 hours of my time wasted. I called my insurance company and they said I had coverage and should not have been a problem..I spoke again with Hayden the loaner car specialist who was actually very helpful and tried but he said he would call me back after he spoke with manager Tim xxxx but nothing so far. I will not be back nor will I ever buy another car at this dealership.
I just made another appointment at the Cherry Creek Mercedes dealership and they have no issues with Progressive Insurance Company. They actually check your insurance and coverages prior to dropping off your car to assure you that its all good.
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by CHRIS@LEAUCTIONS.COM
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
The guy that checked me in was Nicholas Higa but the person I booked the appointment with was Brian since Mike was no longer there.
Mar 10, 2026 -
Mercedes-Benz of Littleton responded
Providing a positive experience is our top priority, so we're disappointed to hear this, Chris. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns.
Customer Experience Team
Mercedes-Benz of Littleton
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