Jay Basney | Page 11

Service with a smile They took care of my problem which fell under warranty where another deal wanted to charge me for it. They were polite & professional. They talk to y They took care of my problem which fell under warranty where another deal wanted to charge me for it. They were polite & professional. They talk to you in person More

by Kheck Verified Customer Verified Customer

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Buying a new Passport very knowledgeable employees with no pressure to sell. clean and well maintained showroom with ample time to look at and decide options available ou very knowledgeable employees with no pressure to sell. clean and well maintained showroom with ample time to look at and decide options available outstanding management More

by mmeekhof Verified Customer Verified Customer

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Pleasant and professional We appreciated the pleasant and professional experience in purchasing our vehicle. They were very accommodating in providing helpful information and a We appreciated the pleasant and professional experience in purchasing our vehicle. They were very accommodating in providing helpful information and answering all our questions. We are very happy with the vehicle we purchased. More

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The Basney Experience! I’ve had the pleasure of purchasing multiple automobiles from the Basney Team of professionals over the last 15 years and highly recommend them. Wheth I’ve had the pleasure of purchasing multiple automobiles from the Basney Team of professionals over the last 15 years and highly recommend them. Whether you’re there for an oil change (Austin Auffie is a class act) or to shop for a new car (Bob Briney Is spectacular), the experience is 2nd to none in the area. Lead by the A-team of Chip and Jay Basney and Chris McGowan, you’ll leave their dealership feeling good about your decision. They are as much, if not more, about creating relationships and customer satisfaction, than selling you a car. True to their slogan, it really is “that simple”. More

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Everyone in the service Department i.s nice & professional.. B.rad .is exceptional--he just makes you feel he really cares and will go above and beyond what you expect. Would never go anywhere else for service.. B.rad .is exceptional--he just makes you feel he really cares and will go above and beyond what you expect. Would never go anywhere else for service...Have complete trust and confidence in Basney's service department. More

by gloriaprawat Verified Customer Verified Customer

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Excellent and dedicated service The owner and salesmen were extremely kind and helpful in finding me the car I wanted. They were dedicated to helping me explore all options so that I The owner and salesmen were extremely kind and helpful in finding me the car I wanted. They were dedicated to helping me explore all options so that I drove away with the right car for me. More

by naturelover256 Verified Customer Verified Customer

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Matt and the team rock They always take care of you...prompt, courteous, knowledgeable...that is a great service team from front to back...I had an LED light that needed fix They always take care of you...prompt, courteous, knowledgeable...that is a great service team from front to back...I had an LED light that needed fixing and they got me in and out and back out on the road...and they found out it was under warranty---bonus! More

by gcmuskie Verified Customer Verified Customer

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Very professional, courteous, prompt service My rating is as honest as I can be. We don’t drive anything but Honda’s. Always received great service.have the utmost confidence in Basney Honda My rating is as honest as I can be. We don’t drive anything but Honda’s. Always received great service.have the utmost confidence in Basney Honda More

by jefferymorrett Verified Customer Verified Customer

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Excellent dealership! Basney Honda is a great dealership. They had what I wanted in stock and quickly got the paperwork in order! This is my third lease from them and I wi Basney Honda is a great dealership. They had what I wanted in stock and quickly got the paperwork in order! This is my third lease from them and I will go back again. Thanks to Our salesman, Bryan Smith, for putting it all together and getting us on the road! 😊 More

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BAD! Never again this dealer! 1st week computer software update needed for tire vibration, muffler /tailpipe, bad smell inside.no rental available, damage on inside rear hatch, pas 1st week computer software update needed for tire vibration, muffler /tailpipe, bad smell inside.no rental available, damage on inside rear hatch, passed around to different guys, used a 14 yr old phone to try to contact me. I just bought this! Why wasnt new #in system, no return call on hatch prob. Ignored by Jay. Had to go thru several guys tlin service dept to get things done. Thank god i bought a warranty. I was told you bought used.this how you treat buyers of used vehicles? Still have some tire issues, hate to go back to them. Should have traded this car out for me. This all happened in 1st 2 weeks of purchase.held up for a week of getting muffler as they used old phone number.Very disappointed in this place an treatment. Brad in service only decent guy. Would never recommend to anyone..asked for carfax at beginning. Was given after i had signed. Set up technique i believe. Now supposedly in hands of Chip Basney. Been a week again no word. Terrible business dealings. All within first 3 weeks of purchase if you count week waiting for muffler to be replaced. Was told had parts next day but used old old number to contact me! Dont they update system when someone buys? Failed me as a customer the whole deal. So here is your survey you asked for. I doubt if any improvements will be seen. For price i was charged i was ripped off. More

by bad deal@basney Verified Customer Verified Customer

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