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Jay Carlos
Jay Carlos at City Limits Nissan

Jay Carlos | Page 13

Service Manager

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.8
126 Reviews
4.8

126 Reviews

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126 Reviews of Jay Carlos

October 16, 2024

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Employee Rating

From the moment I drove in, all workers were very helpful and attentive of my wants. Rudy thank you for your patience with me in finding my dream car. So humble thank you Nissan. More

by JLOMARDRA9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stevorn Richards , Rudy DeLeon, frank Frank, Maximo Llanas, Oswaldo Ramirez

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Oct 18, 2024

City Limits Nissan responded

Thank you for taking the time to leave this thoughtful feedback about your recent visit. I am glad to hear the team took great care of you, we aim to provide a truly exceptional experience from start to finish and your words keep us motivated! Have a great weekend and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

Oct 19, 2024

City Limits Nissan responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

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Employee Rating

Jay Carlos is an outstanding service advisor! He has excellent communication skills, understands Nissan autos, and is friendly and respectful. More

by KCOCKERHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Oct 18, 2024

City Limits Nissan responded

Thank you for this feedback, I will be sure to pass your comments along and we hope to provide you with many more years of excellent service! Thank you, Jason Laguna General Manager

October 13, 2024

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Employee Rating

Great service. wait time was not that long. Taken care of right away. Thank you! More

by tinktyler16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2024

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Employee Rating

Good service Everyone is always kind and helpful the service team is fast to get your car taken care of More

by VICESME081899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Diamond Carson, Tyler Erwin, Jayden Scott, Saul Vela

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Oct 02, 2024

City Limits Nissan responded

Thank you for your feedback regarding your recent Service visit, we look forward to working with you again soon and hope you have a great day! Thank you, Jason Laguna General Manager

Oct 04, 2024

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

Dealership Rating
Employee Rating

I went in for an oil change and state inspection. Took care of everyhting. Very professional and service focused. More

by SUEBLIVING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2024

City Limits Nissan responded

Thank you for leaving us your feedback, it is greatly appreciated! We look forward to your next visit with us and hope you have a fantastic weekend. Thank you, Luis Acosta General Manager

Sep 29, 2024

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2024

Dealership Rating
Employee Rating

The service bay entrance/exit is being updated and slightly confusing at this time. Overall the service was excellent, Jay Carlos did a great job of keeping me updated. The refrigerator with water was More

by KBTEMPLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

City Limits Nissan responded

Thank you for taking the time to leave us a review, we genuinely appreciate it. Our service bay upgrades should be completed today or tomorrow, so your next visit will not be so confusing! I'll also make sure we do a better job of refilling the water, and appreciate you bringing that to our attention. Thanks again for your feedback, we hope to see you again soon! Thank you, Luis Acosta General Manager

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