Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jay Carlos
Jay Carlos at City Limits Nissan

Jay Carlos | Page 12

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

Contact Me
4.8
123 Reviews
4.8

123 Reviews

Write a Review

123 Reviews of Jay Carlos

October 31, 2024

Dealership Rating
Employee Rating

I received excellent service with my car maintenance, as well as coffee, water, and a waiting area; the employees were amazing. More

by NAWAPOUDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Diamond Carson, Jayden Scott, Saul Vela

Report | Print
Nov 01, 2024

City Limits Nissan responded

I am so glad to hear that you had a great experience with us, we appreciate you and hope to provide you with many more years of excellent service! Thank you, Jason Laguna General Manager

October 31, 2024

Dealership Rating
Employee Rating

Service was great and we were in and out in no time at all.. Thank you. More

by pardomiranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Diamond Carson, Jayden Scott, Saul Vela

Report | Print
Nov 01, 2024

City Limits Nissan responded

I am glad to hear the Service team took great care of you, if you need anything at all please don't hesitate to reach out! Thank you, Jason Laguna General Manager

October 30, 2024

Dealership Rating
Employee Rating

The service was good, but it was a long wait time for a tire replacement. More

by JACKIE62591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 31, 2024

City Limits Nissan responded

Thank you for providing this feedback, we appreciate your input and will do our best to refine our efforts to ensure a shorter wait time in the future. Thank you again and have a happy Halloween! Thank you, Jason Laguna General Manager

October 28, 2024

Dealership Rating
Employee Rating

Great service when we got the part after two tries. The repair recall system caused my husband to swear of Nissans forever. More

by CAWLEYJD
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Diamond Carson, Jayden Scott, Saul Vela

Report | Print
Oct 29, 2024

City Limits Nissan responded

I am glad to hear the Service team took great care of you, we appreciate this feedback and will pass it along. Thank you for telling us about your visit, we look forward to the next one and wish you many more happy miles! Thank you, Jason Laguna General Manager

Nov 01, 2024

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

Dealership Rating
Employee Rating

My experience with the service department was easy to deal with and understand. Jay was most helpful. More

by whweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rudy DeLeon

Report | Print
Oct 26, 2024

City Limits Nissan responded

Thank you for letting us know about your Service visit, I will be sure to pass your comments along and we hope we are able to serve you for many more years to come! Thank you, Jason Laguna General Manager

Oct 27, 2024

City Limits Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

Dealership Rating
Employee Rating

Everything was great. Jay Carlos took care of everything my car needed. Even a couple of recalls that I had forgotten about. The whole staff was very attentive and friendl More

by DONRAUL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 25, 2024

City Limits Nissan responded

I am very glad to hear the Service staff took great care of you, we appreciate that you took the time to tell us about it and hope to see you again soon! Thank you, Jason Laguna General Manager

October 18, 2024

Dealership Rating
Employee Rating

Thank you for being there to keep up the maintenance on my vehicle and doing it on a timely manner. More

by lydianadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 19, 2024

City Limits Nissan responded

I appreciate you taking the time to provide your feedback, we look forward to your next visit with us and hope you have a great weekend! Thank you, Jason Laguna General Manager

October 16, 2024

Dealership Rating
Employee Rating

From the moment I drove in, all workers were very helpful and attentive of my wants. Rudy thank you for your patience with me in finding my dream car. So humble thank you Nissan. More

by JLOMARDRA9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stevorn Richards , Rudy DeLeon, frank Frank, Maximo Llanas, Oswaldo Ramirez

Report | Print
Oct 18, 2024

City Limits Nissan responded

Thank you for taking the time to leave this thoughtful feedback about your recent visit. I am glad to hear the team took great care of you, we aim to provide a truly exceptional experience from start to finish and your words keep us motivated! Have a great weekend and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

Oct 19, 2024

City Limits Nissan responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Dealership Rating
Employee Rating

Jay Carlos is an outstanding service advisor! He has excellent communication skills, understands Nissan autos, and is friendly and respectful. More

by KCOCKERHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 18, 2024

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Oct 18, 2024

City Limits Nissan responded

Thank you for this feedback, I will be sure to pass your comments along and we hope to provide you with many more years of excellent service! Thank you, Jason Laguna General Manager

October 13, 2024

Dealership Rating
Employee Rating

Great service. wait time was not that long. Taken care of right away. Thank you! More

by tinktyler16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 18, 2024

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
11
12
13

Dealership Inventory (441 Vehicles)

new 2026 Nissan Sentra car, priced at $22,663
2026 Nissan Sentra
new
Super Black exterior
CVT
Front-wheel Drive
$22,663
View Details
new 2026 Nissan Pathfinder car, priced at $37,555
2026 Nissan Pathfinder
new
Deep Ocean Blue Pearl exterior
Automanual
Four-wheel Drive
$37,555
View Details
new 2026 Nissan Pathfinder car, priced at $39,745
2026 Nissan Pathfinder
new
Gun Metallic exterior
Automanual
Four-wheel Drive
$39,745
View Details
new 2026 Nissan Pathfinder car, priced at $35,764
2026 Nissan Pathfinder
new
Scarlet Ember Tintcoat exterior
Automanual
Front-wheel Drive
$35,764
View Details
new 2026 Nissan Pathfinder car, priced at $45,770
2026 Nissan Pathfinder
new
Boulder Gray Pearl exterior
Automanual
Front-wheel Drive
$45,770
View Details
new 2026 Nissan Frontier car, priced at $40,174
2026 Nissan Frontier
new
Glacier White exterior
Automanual
Four-wheel Drive
$40,174
View Details
View All Inventory