Jay Derkacz

Other than the wait the visit went well. I was able to look at some of the new and used cars I was able to look at some of the new and used cars More

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I had a very pleasant experience today, babe service guy Jay was very professional got me in right at my scheduled time kept me informed during the process. The whole thing went very smooth. The car was was Jay was very professional got me in right at my scheduled time kept me informed during the process. The whole thing went very smooth. The car was washed and detailed. That department did a great job and everyone was super friendly on the service floor when I walked around and looked at cars the Salesman the office manager everybody was really wonderful and the coffee in the snacks were a nice place cause I had missed breakfast so I appreciated that. More

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Made service appointment easily. My regular service advisor, Adam, was, as usual, friendly and on the ball. Car was ready when promised, and they hand washed it because it has matt My regular service advisor, Adam, was, as usual, friendly and on the ball. Car was ready when promised, and they hand washed it because it has matte finish and can’t go through the automatic wash. Service visits are never a problem here. More

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Excellent customer service and always keeping continues updates on the status of my vehicle. This is a place I will always recommended to other. updates on the status of my vehicle. This is a place I will always recommended to other. More

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Good afternoon, Like always you guys run a smooth business. I have no recommendation to improve. I just want to add that Jay Derkacz is very professional, knowledgeable and friendly person. He’s very business. I have no recommendation to improve. I just want to add that Jay Derkacz is very professional, knowledgeable and friendly person. He’s very concerned about why I am there and explain the process and keep informed of everything that is being done to my car. Mercedes Benz of Georgetown Leadership should be proud of people like Jay working for them. Thanks, Victor More

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The service personnel are fantastic, professional and very courteous. The facility is clean and complimentary drinks, coffee and snacks available. very courteous. The facility is clean and complimentary drinks, coffee and snacks available. More

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I am a regular customer and every time I come back to the dealership it is a great experience I feel welcome and the customer service from the personnel especially from my advisor who has helped me several t dealership it is a great experience I feel welcome and the customer service from the personnel especially from my advisor who has helped me several times “Jay”. On my last visit the expected date of to complete the repairs for my vehicle were exceeded which help me a lot! More

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Mercedes Bens of Georgetown is an amazing dealership with extremely helpful, knowledgeable and thoughtful staff! extremely helpful, knowledgeable and thoughtful staff! More

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Jay Dercacz is our advisor for all our service needs and he does a fantastic job! he does a fantastic job! More

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i had to bring my car here for a headlamp unit replacement and it stayed there for over a month due to a difficult battle with my insurance provider. nonetheless, my service advisor and the dealer replacement and it stayed there for over a month due to a difficult battle with my insurance provider. nonetheless, my service advisor and the dealership as a whole have been very understanding, helpful and patient and i could not be anymore grateful for their help and patience. service was very quick and efficient. More

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