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Jay Derkacz
Jay Derkacz at Mercedes-Benz of Georgetown

Jay Derkacz

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.9
134 Reviews
4.9

134 Reviews

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134 Reviews of Jay Derkacz

April 09, 2026

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Employee Rating

Each interaction from sales to service has been met with professionalism, courtesy and efficiency. I highly recommend them whether you’re in the market to purchase or service your existing vehicle. More

by pasa1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Myron Dixon

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Apr 11, 2026

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 03, 2026

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Employee Rating

My service advisor Jay is awesome. He has such patience and professionalism. This type of professionalism builds a repor with customers for mercedes. More

by slbeecham1
Recommend Dealer
Yes
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March 24, 2026

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Expensive, but excellent mechanics! Well worth the drive from Marble falls! They know their Diesels! More

by aileenpetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2026

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 18, 2026

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Employee Rating

Great courteous and professional people, my service rep Jay is great and made sure I had a positive service experience More

by kymalex4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2026

Mercedes-Benz of Georgetown responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

February 28, 2026

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Employee Rating

Jay's is a top-notch servicer. The whole team is polite and engaging. I always feel well taken care of whenever I bring my vehicle to them. More

by diezelbase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2026

Mercedes-Benz of Georgetown responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jay the team here at Mercedes-Benz of Georgetown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2026

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Employee Rating

Amazing customer service! The service team was efficient and fast! They have a wonderful waiting area fully stocked with snacks, coffee and tea!! More

by whittlinger.terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni

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Feb 21, 2026

Mercedes-Benz of Georgetown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Georgetown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2026

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Employee Rating

I wuz unhappy wit Jay he is normally good no courtesy call at all only a text to let me know my vehicle wuz ready More

by johnsonlarette
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Feb 06, 2026

Mercedes-Benz of Georgetown responded

Thank you for sharing your feedback. We understand your concern and have been in contact with you to address it. We appreciate you bringing this to our attention and the opportunity to follow up. If you would like to discuss your experience further, please don't hesitate to reach out to me directly. Adam Fontenot Service Director Mercedes-Benz of Georgetown 512-942-6928 afontenot@Group1Auto.com

January 27, 2026

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Employee Rating

MB of Georgetown is the only place I would take my C300. Jay D has been my maint specialist going on five years and the car drives like it is brand new. More

by Scott C
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 28, 2026

Mercedes-Benz of Georgetown responded

Hi Scott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Georgetown. If you have any further questions, please don't hesitate to reach out!

January 23, 2026

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Employee Rating

Jay is an excellent service rep, and the employees are friendly and helpful all the time. More

by dgasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2026

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

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Employee Rating

The service is great. They keep you informed on every step of the process. My service advisor is very helpful. More

by loriatkins12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2026

Mercedes-Benz of Georgetown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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