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Jay Derkacz
Jay Derkacz at Mercedes-Benz of Georgetown

Jay Derkacz

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.9
91 Reviews
4.9

91 Reviews

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91 Reviews of Jay Derkacz

May 14, 2025

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Employee Rating

I had my Sprinter serviced at the Mercedes dealer. The service was excellent - great communications and transparency, and they provided free Uber service. No friction. More

by SCDowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fouad Batlouni

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May 17, 2025

Mercedes-Benz of Georgetown responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

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Employee Rating

Great service from Jay and the entire service team. Worked to keep me updated with a difficult situation at best. More

by geagle20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

Mercedes-Benz of Georgetown responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2025

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George did an excellent job. He was professional, answered all my questions and was very responsive. More

by dcockcroft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Myron Dixon, Charles Griffin

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May 15, 2025

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

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Employee Rating

Jay at Mercedes Benz of Georgetown is an Exceptional and Professional guru, His Communication Skills is top notch. 👍 More

by kenv217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2025

Mercedes-Benz of Georgetown responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2025

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Always meets all my expectations for service, accountability, reliability and integrity. Great friendly people work there. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fouad Batlouni

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May 06, 2025

Mercedes-Benz of Georgetown responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2025

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Employee Rating

Excellent service. They are not only professional but also friendly. Honest and reliable. Their office is clean and comfortable. More

by Kevins341229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni , Kayle LaPage 5 stars

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Apr 11, 2025

Mercedes-Benz of Georgetown responded

Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Georgetown!

April 06, 2025

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Employee Rating

Love the valet service! Jay ore service technician was prompted and kept us informed through the full service process. More

by Gr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam

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Apr 09, 2025

Mercedes-Benz of Georgetown responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2025

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Employee Rating

Quick, Precise and Excellent service. No time wasted . The Service advisor and Technicians were very professional. More

by Elias Kari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni

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Apr 09, 2025

Mercedes-Benz of Georgetown responded

Hi Elias, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

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Employee Rating

Jay gave us excellent personalized attention. He explained everything to us clearly. Would go back More

by jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Mercedes-Benz of Georgetown responded

Hi Jenny, thanks for your praise and kind comments about Jay. We hope you have a great day!

April 02, 2025

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Employee Rating

Jay, my service representative, always provides excellent customer service. I highly recommend him as your service provider. More

by Teranisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2025

Mercedes-Benz of Georgetown responded

Hello Teranisha, thank you for your kind review; we are happy to pass along your comments to Jay here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

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