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Jay Derkacz
Jay Derkacz at Mercedes-Benz of Georgetown

Jay Derkacz | Page 15

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.9
148 Reviews
4.9

148 Reviews

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148 Reviews of Jay Derkacz

September 30, 2023

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Jay We had a great first time experience. Thank you for being very patience with us and great customer service. More

by eub67
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Yes
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Oct 03, 2023

Mercedes-Benz of Georgetown responded

We are pleased to hear that we were able to provide you with an enjoyable experience on your first visit with us! Thank you for your business and we look forward to the opportunity to assist you again in the future!

September 26, 2023

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Experienced delay to initiate service. After resolution, service quick and high quality. Service advisor professional, friendly and covered issues in detail. I'd return to this dealer. More

by bill
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Recommend Dealer
Yes
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Sep 28, 2023

Mercedes-Benz of Georgetown responded

Hello Bill, we appreciate you taking the time to leave us this feedback.

September 21, 2023

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Good communication, quality work, service advisor very professional. On schedule completion, modern service area and waiting room. More

by JSJ
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Yes
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Sep 24, 2023

Mercedes-Benz of Georgetown responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

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Very nice employees/ washed my car which was nice! My only complaint no loaner car 😒 I love having loaner! Customer with AMG got one, Made me feel that since my Benz wasn’t expensive enough I didn’t More

by Viktorea44
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Recommend Dealer
Yes
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Oct 20, 2023

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (512) 930-6150. I look forward to speaking with you. Adam Fontenot Service Director (512) 930-6150 afontenot@mbofgeorgetown.com

September 15, 2023

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Great customer service. .Mr Jay has been great service manager. Please recognize him for doing a great job! More

by Mr Thomas
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Recommend Dealer
Yes
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Sep 19, 2023

Mercedes-Benz of Georgetown responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Jay provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 12, 2023

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The dealership facilities are Clem, quiet, and plenty of room to work privately while waiting on your car. The service tech was knowledgeable and didn’t pressure a client into making unnecessary repairs. More

by JB
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Recommend Dealer
Yes
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Sep 23, 2023

Mercedes-Benz of Georgetown responded

It's truly wonderful to hear that you had an amazing experience with Mercedes-Benz of Georgetown. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 10, 2023

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Service manager Jay is very professional. He communicated with me clearly and promptly throughout my service visit. I was completely satisfied with the way my car's service was handled on a v More

by Liz Bayless
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Recommend Dealer
Yes
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Sep 23, 2023

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Jay provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 11, 2023

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Punctual and efficient. Work done are clearly explained. Service department people are courteous and responsive to meet customers’ needs. More

by George R
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Recommend Dealer
Yes
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Aug 30, 2023

Mercedes-Benz of Georgetown responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

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