Jay Derkacz | Page 14

Very professional and pleasant. They always aim to please and want a satisfied and happy customer. They always aim to please and want a satisfied and happy customer. More

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excellent service and attention to detail! Jay, our service advisor, is the very best we have ever encountered in 50+ years of car ownership! Jay, our service advisor, is the very best we have ever encountered in 50+ years of car ownership! More

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If you’re a single woman, do not go here. It is very masculine energy and a woman should know her place attitude It is very masculine energy and a woman should know her place attitude More

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Very clean and efficient- no waiting for drop off or pick up and Jay was super helpful up and Jay was super helpful More

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Brandon was amazing in all aspects of the decision making, purchase and walk through. Kind, compassionate, and patient. His knowledge was off the chart yet he was able to make me understand and feel making, purchase and walk through. Kind, compassionate, and patient. His knowledge was off the chart yet he was able to make me understand and feel confident in my new car. A rare quality! I appreciate not only Brandon but also his service to our country and to Mercedes Benz of Georgetown for hiring such an outstanding young man!! More

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They fixed my car in a timely manner. However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to ge However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to get done. I will still bring my car there, but I do hope they do better. More

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Jay We had a great first time experience. Thank you for being very patience with us and great customer service. Thank you for being very patience with us and great customer service. More

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Experienced delay to initiate service. After resolution, service quick and high quality. Service advisor professional, friendly and covered issues in detail. I'd return to this dealer. After resolution, service quick and high quality. Service advisor professional, friendly and covered issues in detail. I'd return to this dealer. More

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Good communication, quality work, service advisor very professional. On schedule completion, modern service area and waiting room. professional. On schedule completion, modern service area and waiting room. More

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Very nice employees/ washed my car which was nice! My only complaint no loaner car 😒 I love having loaner! Customer with AMG got one, Made me feel that since my Benz wasn’t expensive enough I didn’t My only complaint no loaner car 😒 I love having loaner! Customer with AMG got one, Made me feel that since my Benz wasn’t expensive enough I didn’t get loaner. Might not be true But that’s how I felt 😭 More

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