Jay Escobar | Page 191

Always a pleasant experience dealing with Jay even if there is a wait. That’s why I come back for service at this particular Chrysler Jeep dodge dealership. there is a wait. That’s why I come back for service at this particular Chrysler Jeep dodge dealership. More

by davidpezzullo Verified Customer Verified Customer

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Great fast and efficient service! The staff was amazing and very helpful they got me in and out! I went in because of recall and they got in and out on an early Saturday morning! The best service ever!!! and very helpful they got me in and out! I went in because of recall and they got in and out on an early Saturday morning! The best service ever!!! More

by Nikita B Verified Customer Verified Customer

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It's very friendly,especially the service department with a representative by the name of Jay. His hospitality,knowledge & personality is consistent . Chrysler should have more reps.like him..Along with a la a representative by the name of Jay. His hospitality,knowledge & personality is consistent . Chrysler should have more reps.like him..Along with a lady name Joanne..very nice. More

by J.Freeman Verified Customer Verified Customer

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If you need fast and reliable dealer you have to go to "Bayside Chrysler Jeep Dodge" the BEST and PROFESSIONAL team , educated and knowledgeable and respectful go to "Bayside Chrysler Jeep Dodge" the BEST and PROFESSIONAL team , educated and knowledgeable and respectful More

by VardanyanIvan Verified Customer Verified Customer

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Wish this dealer was just better. Time and again I’ve returned since they are nearest me. Time and again they disappoint. Service writers don’t seem particularly interested in your issue. You’ll ofte returned since they are nearest me. Time and again they disappoint. Service writers don’t seem particularly interested in your issue. You’ll often see them chatting amongst themselves while customers wait in line. Kevin (Ochoa?) is the only service rep who followed up and stood out as a professional. Appointments for even routine maintenance doesn’t seem to mean much as it’s no guarantee your vehicle will be seen in order. In fact, just recently was I made aware the service department cannot do in house wheel alignments so they send vehicles out for certain services. Don’t expect status updates though unless you repeatedly ask for them. The valet guys will literally pick up your vehicle and forget/ neglect to drive it back to you. I had to call the wheel shop the vehicle was dropped off at to confirm the service department picked it up. I was finally driven to my vehicle after waiting an additional 40 minutes after my service was completed and signed. Oh, and the issue wasn’t resolved so I had to reach out to JeepCares/ Wave to open a case. Not sure if it’s just a “Jeep thing” but even my best visits at this service department are objectively the worst dealer service experiences I’ve had in my 16 years of driving. Cannot in good conscience recommend this service department. Better off DIY or paying your local mechanic. More

by Mike L Verified Customer Verified Customer

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Jay, Jay, Jay. The three main reasons why my experience at Bayside Chrysler Dealership went smoothly! Made the wait easy, explained each step and demonstrated true care for what I was going through!! Th at Bayside Chrysler Dealership went smoothly! Made the wait easy, explained each step and demonstrated true care for what I was going through!! Thanks Jay!!! More

by avamp13 Verified Customer Verified Customer

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The process from dropping off the car, they understood what I wanted, and I was clearly explained what was needed. Also the service timing was good. what I wanted, and I was clearly explained what was needed. Also the service timing was good. More

by CRAZEJOE61 Verified Customer Verified Customer

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This dealership provides great service .I have been using your services for the last 4 years and every time excellent service .I will recommend this dealerships always I had other dealerships in mind but I c your services for the last 4 years and every time excellent service .I will recommend this dealerships always I had other dealerships in mind but I came back because of the service department.Always a great job. More

by savoryid Verified Customer Verified Customer

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Jay always deliver excellent customer service. With me unclear of the problem, he took time out to explain to me in a way I was able to understand. He wished me to stay safe and well as was leaving. Means unclear of the problem, he took time out to explain to me in a way I was able to understand. He wished me to stay safe and well as was leaving. Means a lot with me being a nurse at this time with everything going on. More

by DA1ONLYKIB Verified Customer Verified Customer

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They were curtious, kind and quick. Just how I would like my servicing to be. They did the six foot rule,and everyone had a face mask. Very good. my servicing to be. They did the six foot rule,and everyone had a face mask. Very good. More

by geemommy34 Verified Customer Verified Customer

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