Bob Kennedy

Scheduling appointment was easy, communication was great and job done quickly. I was satisfied with the experience and job done quickly. I was satisfied with the experience More

by epbaudi Verified Customer Verified Customer

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This is the best dealership, they are so good at what they do and always gets the jobs done. they do and always gets the jobs done. More

by coreylynn.ortiz92 Verified Customer Verified Customer

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It was really a pleasant experience the staff was great and very knowledgeable and helpful and very knowledgeable and helpful More

by boughmichael18 Verified Customer Verified Customer

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Painted my wheels the wrong color, damage my rim center caps and didn’t replace it, service advisor/writer lies Was told if I have so many complaints to find another dealer ship even though I got 2 vehicl caps and didn’t replace it, service advisor/writer lies Was told if I have so many complaints to find another dealer ship even though I got 2 vehicle from them and they always service the vehicles More

by Asm Verified Customer Verified Customer

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Once again, Bayside to the rescue. The great Service Dept. always takes care of me, from the moment I enter the door and see Jay, Esteban and Brian maked sure my concerns become theirs The great Service Dept. always takes care of me, from the moment I enter the door and see Jay, Esteban and Brian maked sure my concerns become theirs. Esteban explained everything in detail down to my waiting time but they were able to complete my service faster than expected. Thanks Bob, Tim. And I can't forget Liz who always makes my exiting the dealership a pleasurable experience. Thanks Alan. You have a top notch Team. And of course, Brenda. She's the best at what she does. More

by Stuart Kelly Verified Customer Verified Customer

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Staff is very accommodating and professional. The entire staff seems to have an upbeat attitude; they must like working here The entire staff seems to have an upbeat attitude; they must like working here More

by BruceKaf Verified Customer Verified Customer

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My service advisor was great to work with, Polite, responsive, knowledgeable And an all around nice guy. responsive, knowledgeable And an all around nice guy. More

by EVANBFELDMAN Verified Customer Verified Customer

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work was done quickly with very little delays. fast turn around time. i will return! fast turn around time. i will return! More

by jennifer.a.kramer Verified Customer Verified Customer

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My experience with Bayside Chrysler has been completely unacceptable, and I believe potential customers deserve to know how I was treated. I trusted this dealership with my vehicle for routine maintenan unacceptable, and I believe potential customers deserve to know how I was treated. I trusted this dealership with my vehicle for routine maintenance, and what should have been simple oil changes turned into serious problems. On one occasion, I dropped my vehicle off for an oil change. While my vehicle was in Bayside Chrysler’s possession, they parked it in front of a fire hydrant and my vehicle received a ticket. I did not park the vehicle there—the dealership did while it was under their care. Yet I was left dealing with the consequences. Even worse, on another occasion, I brought my vehicle in for an oil change and paid for the service believing it had been completed. I later discovered that the oil had not been changed as I believed, and my vehicle subsequently suffered a seized engine. I paid for a service that I maintain I did not receive, and the consequences were devastating. When I attempted to address these serious concerns, I expected professionalism, accountability, and basic customer service. Instead, my experience with the manager, Bob, was the complete opposite. I found him to be rude, dismissive, unprofessional, and lacking concern for what I had experienced as a customer. Yes, I pursued this matter in court, and although I did not prevail in the case, a court outcome does not erase my experience. It does not change the fact that my vehicle received a ticket while under the dealership’s control. It does not change my belief that I paid for an oil change that was not performed. And it certainly does not change the poor customer service and lack of professionalism I experienced when I tried to have my concerns addressed. Customers should be able to trust a dealership with their vehicles. They should be able to trust that when they pay for a service, the service is actually performed. And when something goes wrong, they should be treated with respect—not dismissed. I am extremely disappointed in Bayside Chrysler. Based on my personal experience, I would not recommend this service department. I strongly encourage anyone considering having their vehicle serviced at Bayside Chrysler to protect themselves: document your vehicle before leaving it, keep every receipt and service record, verify that the work you paid for was actually completed, and question anything that does not seem right. Do not simply assume that because you received an invoice, the service was performed as expected. I am also calling on Bayside Chrysler’s ownership and corporate leadership to take complaints like mine seriously, review how customers and their vehicles are being handled, and hold management accountable when customer concerns are not addressed professionally. Customers deserve transparency, respect, accountability, and the services they paid for. Bayside Chrysler may have prevailed in court, but that does not silence my voice or erase my experience. I will continue to share my experience so other consumers can make informed decisions about who they trust with their vehicles and their money. More

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Fantastic service. I could write a thousand words but they would all just sum up to Fantastic..Great job I could write a thousand words but they would all just sum up to Fantastic..Great job More

by FELDMD66 Verified Customer Verified Customer

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