Jay Escobar | Page 212

Amazing Experience I came in today to service my Jeep after getting an appointment in and I just have to say that Jay never fails to exceed the expectations of his custo I came in today to service my Jeep after getting an appointment in and I just have to say that Jay never fails to exceed the expectations of his customers. He has been there many years and as a continuing Jeep customer, I will always keep coming back and asking for him. He provides excellent service, and is a great person who is there to help you with anything you need! Thank you again Jay! More

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They failed to diagnostic the car They gave me back the car with the same issue / complained / they cannot fix it / wait for a patch of for summer to come - The radio never worked sin They gave me back the car with the same issue / complained / they cannot fix it / wait for a patch of for summer to come - The radio never worked since the day I got it - keeps restarting , drops the USB ports . Ask them to look at it / they came back with no problem found. Drove around the block and I noticed that it was doing it . Pulled up on the sidewalk / grabbed a guy by the collar and threw him in the car to see the problem. They acknowledge it . 30 min later / he said that JEEP knows about bad radios but they are working on a patch - it will be “uploaded to My car automatically “ - smells like BS... you would trust a satellite connection to push firmware into a radio ? When people do not trust a USB stick ? More

by TinyMan Verified Customer Verified Customer

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They worked fast and told me what was needed They were very courteous, took care of me right away, and told me what the problem was and they're working on helping me fix the issue. They were very courteous, took care of me right away, and told me what the problem was and they're working on helping me fix the issue. More

by ABASKERVILLE2010 Verified Customer Verified Customer

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Jay is fantastic as always Every time I see jay his level of excellence gets better and better I only come to bayside because of jay he is the best I hope his company knows what Every time I see jay his level of excellence gets better and better I only come to bayside because of jay he is the best I hope his company knows what an asset he is More

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Not customer friendly. It took almost 2 weeks to to get my car repaired. I was advised that my car would be ready on a specific day and it was not ready. My service advise It took almost 2 weeks to to get my car repaired. I was advised that my car would be ready on a specific day and it was not ready. My service adviser as always was helpful and I do feel that he did all that he could. When I call the service department I was placed on hold for 20 to 30 minutes. I had to hang up and call back. I did get a call form the service department that I would get my $100.00 deductible back. I will see if that is the case. I am in the market to purchase a new vehicle but will not purchase from this dealership due to the poor service. More

by jjones2660 Verified Customer Verified Customer

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Good service Always have great help when bring my truck in for service.. usually Jay helps me but when he is not there Scott is the go to guy . They are friendly Always have great help when bring my truck in for service.. usually Jay helps me but when he is not there Scott is the go to guy . They are friendly and always remember my name.. before I reach them More

by CASINO164 Verified Customer Verified Customer

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First service Jay from the front desk assisted me and He greeted me with a great smile and assisted me. I had a little wait but nothing i have to complain about. Th Jay from the front desk assisted me and He greeted me with a great smile and assisted me. I had a little wait but nothing i have to complain about. Thank you so much More

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Jay the Great Ive been coming to Bayside Jeep since getting my 2017 Jeep Wrangker. I truly appreciate Jay’s expertise and knowledge. Highly recommend him as a Servi Ive been coming to Bayside Jeep since getting my 2017 Jeep Wrangker. I truly appreciate Jay’s expertise and knowledge. Highly recommend him as a Service Advisor. Thank you for all of your help More

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Great staff Everyone was so helpful and easy to deal with they were able to answer all my questions and after going to other dealers it was a breath of fresh air Everyone was so helpful and easy to deal with they were able to answer all my questions and after going to other dealers it was a breath of fresh air to sit down with Avi and really have a normal conversation about getting a car . Highly recommend!! More

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Service I have to return for second trip for a part that is not in stock.. The chairs in the waiting area were filthy. Thank you for your concern. I have to return for second trip for a part that is not in stock.. The chairs in the waiting area were filthy. Thank you for your concern. More

by SOLROLER Verified Customer Verified Customer

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