Jay Escobar | Page 221

Customer service Everytime I come to this dealer shop jay the service guy is very nice and helpful I like coming in a getting a big smile and Hello from the staff ther Everytime I come to this dealer shop jay the service guy is very nice and helpful I like coming in a getting a big smile and Hello from the staff there. I would recommend this dealership for customers to bring for service More

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Insufficient maintenance service Had an issue with my Environment control to where it was only blowing cold air. So I brought it in for maintenance to get it checked out. (I have thir Had an issue with my Environment control to where it was only blowing cold air. So I brought it in for maintenance to get it checked out. (I have third party warranty) so I had to get it quoted to get it actually fixed. A week goes by to get my vechile. They said that the car was done. When we went to go get it they mistaken my paperwork with some other lady about tires to the wheel, had to explain to them that wasn’t the reason I came for my car. Long story short, car environmental control wasn’t fixed so I had to bring it in again and they fixed on after the second time of me taken it to them after a lousy maintenance, but the thing that is most troublesome about the experience is that I had to pay for them to see it again to fix it since I had the third party warranty. will I bring the car back to them, I will do my best in not to do so. More

by nautic19 Verified Customer Verified Customer

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Another memorable day I have visited many dealerships in the past and have met several sales associates. Yet, this was my third time returning to this specific location bec I have visited many dealerships in the past and have met several sales associates. Yet, this was my third time returning to this specific location because of the service I received from Juan Arevalo. Most sales associates don't invest their time to explain the small details and rush their customers, but Juan is extremely patient and knowledgeable about the products and makes the lengthy process a breeze. His work ethics and willingness to meet each need is the reason we return to him for business. He is such a respectable man! Each time Juan creates a memorable visit and surpasses the status quo to help. Once, the vehicle I wanted was not available and he called each day to keep me updated and called me in to provide several other options. Even after purchasing, he would take time out of his busy schedule weeks and months later to check-in and ask us how we're doing and provide us with new deals going on. I tried working with other sales associates at that particular dealership when Juan was on his day off and I absolutely do not like the others. They rushed me and brought paperwork for me to sign, and I didn't even know what they were making me sign. The other sales associate even spoke bad about his coworker Juan, and addressed me so rude that I couldn't tolerate such behavior and had to leave and wait for Juan. He even came in on his personal day off to help me complete a sale. I would not go anywhere else! More

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service review I had warranty repairs done on my vehicle last week. After the service was completed, both Jay and Bob Kennedy called me to follow up on the work that I had warranty repairs done on my vehicle last week. After the service was completed, both Jay and Bob Kennedy called me to follow up on the work that was performed. They are good people, and they provide attentive service. More

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Jay in service is rude and car purchased new is poor had car now for 8 mos. Purchased it new. Thank gosh many items are covered because it seems like everything is wrong with the vehicle. Responsiv had car now for 8 mos. Purchased it new. Thank gosh many items are covered because it seems like everything is wrong with the vehicle. Responsiveness of service is quite poor More

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Oil change Came in this am for oil change and once again Jay made sure I was well taken careful of!! In and out in a decent amount of time!!! Came in this am for oil change and once again Jay made sure I was well taken careful of!! In and out in a decent amount of time!!! More

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Great staff, best deals Buying a vehicle could not have been simpler due to the great sales staff! So helpful at pick up with setting technology up. Great follow up custome Buying a vehicle could not have been simpler due to the great sales staff! So helpful at pick up with setting technology up. Great follow up customer service. More

by sunsnow814 Verified Customer Verified Customer

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Ok at bayside I learned that police vehicles are serviced here and I feel good about that great work dayside jeep NY jeep made in Italy room room I learned that police vehicles are serviced here and I feel good about that great work dayside jeep NY jeep made in Italy room room More

by GUILLENIS41 Verified Customer Verified Customer

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Always a great experience from Jay and the service staff I ve serviced my car at Bayside Dodge since I purchased it in 2014 and it has always been a friendly pleasant experience time after time I ve serviced my car at Bayside Dodge since I purchased it in 2014 and it has always been a friendly pleasant experience time after time More

by JOVONWILL Verified Customer Verified Customer

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Excellent Service My service advisor Jay is as always welcoming and greets me as family every single time I’m in for service. Everyone is always willing to help and add My service advisor Jay is as always welcoming and greets me as family every single time I’m in for service. Everyone is always willing to help and address any of my concerns. I definitely recommend Bayside and Make sure when your at bayside ask for Jay. Once you meet him he will remember you every single time you return. More

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