Jay Escobar | Page 222

My experience I have been coming to this dealership for almost 20 years. Jay, the manager has always taken good care of me. He always has a smile on his face and is I have been coming to this dealership for almost 20 years. Jay, the manager has always taken good care of me. He always has a smile on his face and is very helpful. He is an asset to the company, for sure. More

Report | Print

Wrangler Fun Matt and Terry were most helpful in getting me into the vehicle of my dreams! My family looks forward to riding with the top down! Thank you guys!!! Matt and Terry were most helpful in getting me into the vehicle of my dreams! My family looks forward to riding with the top down! Thank you guys!!! More

Report | Print

Another experience at bayside Jeep Bayside Jeep is committed to customer service. Good communication, and a caring staff can go a long way. Bob the service manager was easy to work wit Bayside Jeep is committed to customer service. Good communication, and a caring staff can go a long way. Bob the service manager was easy to work with. More

by RYAN.KONRAD Verified Customer Verified Customer

Report | Print

Patient & knowlegable staff, very helpful Brought my Cherokee in for an oil change, was treated with respect & was informed of a recall. They took care of everything that was needed to do rega Brought my Cherokee in for an oil change, was treated with respect & was informed of a recall. They took care of everything that was needed to do regarding my Jeep. Brought an oil change package & was in & out fairly quickly. More

by CHAP612 Verified Customer Verified Customer

Report | Print

My service rep Jay never disappoints 💪🏾 I’ve come to Jay at Bayside Jeep service since 2012 and 3 Jeeps later, I’m still a loyal customer. Jay is thorough and efficient and always makes sure I’ve come to Jay at Bayside Jeep service since 2012 and 3 Jeeps later, I’m still a loyal customer. Jay is thorough and efficient and always makes sure you leave happy. I would recommend him to all of my friends and family. More

Report | Print

Always coming back to bayside Arnie Jay and Jason dis what they had to do my car was in the shop with issues that were to expensive they gave me $10000 for it and also sold me a Arnie Jay and Jason dis what they had to do my car was in the shop with issues that were to expensive they gave me $10000 for it and also sold me a new car much under cost these guys take care of all returning customers Arnie thank you I couldn't ask for a better rep and Jay you the man More

Report | Print

Customer service Everytime I come to this dealer shop jay the service guy is very nice and helpful I like coming in a getting a big smile and Hello from the staff ther Everytime I come to this dealer shop jay the service guy is very nice and helpful I like coming in a getting a big smile and Hello from the staff there. I would recommend this dealership for customers to bring for service More

Report | Print

Insufficient maintenance service Had an issue with my Environment control to where it was only blowing cold air. So I brought it in for maintenance to get it checked out. (I have thir Had an issue with my Environment control to where it was only blowing cold air. So I brought it in for maintenance to get it checked out. (I have third party warranty) so I had to get it quoted to get it actually fixed. A week goes by to get my vechile. They said that the car was done. When we went to go get it they mistaken my paperwork with some other lady about tires to the wheel, had to explain to them that wasn’t the reason I came for my car. Long story short, car environmental control wasn’t fixed so I had to bring it in again and they fixed on after the second time of me taken it to them after a lousy maintenance, but the thing that is most troublesome about the experience is that I had to pay for them to see it again to fix it since I had the third party warranty. will I bring the car back to them, I will do my best in not to do so. More

by nautic19 Verified Customer Verified Customer

Report | Print

Another memorable day I have visited many dealerships in the past and have met several sales associates. Yet, this was my third time returning to this specific location bec I have visited many dealerships in the past and have met several sales associates. Yet, this was my third time returning to this specific location because of the service I received from Juan Arevalo. Most sales associates don't invest their time to explain the small details and rush their customers, but Juan is extremely patient and knowledgeable about the products and makes the lengthy process a breeze. His work ethics and willingness to meet each need is the reason we return to him for business. He is such a respectable man! Each time Juan creates a memorable visit and surpasses the status quo to help. Once, the vehicle I wanted was not available and he called each day to keep me updated and called me in to provide several other options. Even after purchasing, he would take time out of his busy schedule weeks and months later to check-in and ask us how we're doing and provide us with new deals going on. I tried working with other sales associates at that particular dealership when Juan was on his day off and I absolutely do not like the others. They rushed me and brought paperwork for me to sign, and I didn't even know what they were making me sign. The other sales associate even spoke bad about his coworker Juan, and addressed me so rude that I couldn't tolerate such behavior and had to leave and wait for Juan. He even came in on his personal day off to help me complete a sale. I would not go anywhere else! More

Report | Print

service review I had warranty repairs done on my vehicle last week. After the service was completed, both Jay and Bob Kennedy called me to follow up on the work that I had warranty repairs done on my vehicle last week. After the service was completed, both Jay and Bob Kennedy called me to follow up on the work that was performed. They are good people, and they provide attentive service. More

Report | Print