Jay Freeman | Page 4

I am very pleased with the diagnosis and repair work that scranton Chevy performed on my Silverado. I also like the way that I was contacted with the progress through text. Thanks Bob Johnson. scranton Chevy performed on my Silverado. I also like the way that I was contacted with the progress through text. Thanks Bob Johnson. More

by Rmjlogaol.coma Verified Customer Verified Customer

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They were very helpful with the trade in and new truck purchase, accommodating our needs. Extremely happy with our new Colorado purchase, accommodating our needs. Extremely happy with our new Colorado More

by JCONNELL.CDT Verified Customer Verified Customer

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Nicco very helpful. Others there as well. I had a great experience. Would go again. Others there as well. I had a great experience. Would go again. More

by DVIERA0 Verified Customer Verified Customer

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Bill, Jay, Ed, Dominick and Mike were all great to deal with. Each had their own high points of knowledge and each was fully available to answer all questions right away. Through every step of my vehicle p with. Each had their own high points of knowledge and each was fully available to answer all questions right away. Through every step of my vehicle purchase they were fully transparent and nothing was hidden and no costs were snuck in at the last minute. In fact, there was an error made which resulted in Scranton biting off a substantial cost which was overseen during the initial transaction. And to that - hats off!!! It’s not to often in todays day and age that an individual or an organization will stand up to their own error - especially when it equates to them losing money. This is proof that Scranton and the employees at this dealership have INTEGRITY!! Very many thanks to the Scranton team for getting me into my new ride!! More

by JAMESNOLIN Verified Customer Verified Customer

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I was misquoted, and then when they said they would spit the difference, they have me a 46$credit. But then tacked on a 40$ misc. Charge at the end. I also bought a gas tank cover they never installed, n the difference, they have me a 46$credit. But then tacked on a 40$ misc. Charge at the end. I also bought a gas tank cover they never installed, nor gave back. I had to go hunting for it with a sales manager. We also had to hunt for the keys. I called about these issues on Monday, but I have still not heard back. More

by Kyliedesjardins Verified Customer Verified Customer

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Steve was professional attentive and very knowledgeable. I spent a descent amount of time there looking at a few trucks, and he was informative and patient. Jay was straight forward with the numbers and ma I spent a descent amount of time there looking at a few trucks, and he was informative and patient. Jay was straight forward with the numbers and made the experience enjoyable. More

by AMANTIROBERT Verified Customer Verified Customer

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Good dealership very friendly and helpful never had any issues excellent service will come back issues excellent service will come back More

by J.GONET Verified Customer Verified Customer

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They were very professional. New what they were talking about.Did not rush threw anything about the car.Did not push us into anything we did not want. . New what they were talking about.Did not rush threw anything about the car.Did not push us into anything we did not want. . More

by DWIGHTDAVIS73 Verified Customer Verified Customer

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They treat u like family! They go out of their way to help you too. They go out of their way to help you too. More

by SANDERSLH Verified Customer Verified Customer

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I brought my 2nd vechile from Scranton's recently & I would return again for another one. They're friendly & smile, caring, helpful, patient when you ask questions & do their best to get you the answers would return again for another one. They're friendly & smile, caring, helpful, patient when you ask questions & do their best to get you the answers to them, they take the time to explain things you don't understand, welcoming to everyone who comes there and offer complimentary tv, beverages & snacks while waiting. I was completely satisfied & happy when I left the dealership with my new vechile the same day I walked in. Everyone I had contact there at Scrantons made my day and I would strongly recommend them to anyone and everyone who is looking for a vechile at a dealership with excellent customer service. More

by LORIDANIELS38 Verified Customer Verified Customer

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