Jay Freeman | Page 7
KBB ICO Vehicle Concierge
Scranton Chevrolet of Norwich
774 W Thames St
Norwich, CT 06360
Dealership Experience
4 yrs, 9 mos
Industry Experience
38 yrs, 10 mos
Languages Spoken
English
72 Reviews
Write a Review72 Reviews of Jay Freeman
January 29, 2020
Every one was nice and friendly no pressure answered all my questions took care of everything provided refreshments the test drives were very good and long my questions took care of everything provided refreshments the test drives were very good and long More
Other Employees Tagged: Tudor Freeguard, David Tignonsini
January 29, 2020
Scranton Chevy was excellent. Ron Delgado was patient with me and helped me decide on what I really needed and wanted. Jay and James were great too! with me and helped me decide on what I really needed and wanted. Jay and James were great too! More
Other Employees Tagged: Ron Delgado, Michelle Libhart, James Mitchell
January 17, 2020
Sales experience was pretty great compared to Chevy dealers in the past. Ron D was very customer friendly and driven! Everything but the finance piece was enjoyable. Would recommend Scranton Chevy t dealers in the past. Ron D was very customer friendly and driven! Everything but the finance piece was enjoyable. Would recommend Scranton Chevy to friends and family and will most likely be back. More
Other Employees Tagged: Ron Delgado, Michelle Libhart
January 12, 2020
I am extremely happy that I walked into Scranton Chevrolet. They gave me a fair price and made the process of buying my truck a great experience. Bill Buswell took the time to walk me through every Chevrolet. They gave me a fair price and made the process of buying my truck a great experience. Bill Buswell took the time to walk me through every step of the process and even helped me set up onstar before sending me on my way. Jay Freeman made the negotiation of the deal fun and insured I was happy and satisfied. I have bought a few cars in my life, this is the first time I genuinely enjoyed it. Once the deal was complete finance with Jim Mitchell was a breeze and I was able to set up my first service appointment. Five stars all the way. If you are in the market for a vehicle,looking for a fair deal, and a great line up. Look no further Scranton is where you want to be. Adam More
Other Employees Tagged: Bill Buswell, Michelle Libhart, James Mitchell
January 08, 2020
The staff at Scranton in Norwich exceeded my expectations. Kamila and Jay were able to put together a great deal on a used vehicle as well as a fair offer on my trade in. And the final sales ag expectations. Kamila and Jay were able to put together a great deal on a used vehicle as well as a fair offer on my trade in. And the final sales agreement and financial help from James was very well explained and a breeze to go through. In all of my other vehicle transactions, I can honestly say this was the best and i look forward to doing future business with the entire staff at Scranton. More
Other Employees Tagged: Kamila Pelliccia , James Mitchell
December 22, 2019
Wow!! Very impressed I had such a great experience with Scranton Chevrolet of Norwich! First of all, the car itself (2016 Chevy Volt) was a really great deal, much better I had such a great experience with Scranton Chevrolet of Norwich! First of all, the car itself (2016 Chevy Volt) was a really great deal, much better than anything I had seen in my search so far. But the best part of my experience was the customer service from every employee we dealt with. Jay was very kind and helpful over the phone when I first called to set up my appointment. He allowed me to put a small down payment on the car I was interested in over the phone so that it couldn’t be sold before I saw it, which was really nice. When we came in for the test drive we met with Josh, who was great and extremely knowledgeable about the car I wanted to purchase. I never felt rushed or pushed into anything, and he made sure everything was set up for me to come back and purchase the car a few days later. When I came back to finalize the sale, I first met with James, who was incredibly thorough and helpful. He made sure we understood what every form was for, and he went above and beyond to make sure I got a good deal on financing, even securing me an insanely low interest rate on my loan. Even though there were a lot of options for extra things he could try to sell me, he wasn’t pushy at all, and explained which things would actually matter to me and how they could help me (but still didn’t push me into buying anything extra I didn’t want). I felt very reassured that I was being well taken care of. After that, we sat with Bill to finish paperwork and get the car set up. He was also incredibly knowledgeable about my car. I could tell all of the salesmen had been through extensive training and really know the cars they’re selling inside and out. Bill was awesome and very helpful. He sat with us in the car for probably around an hour, going through every button and feature and menu option available in the car, explaining what each thing does in simple terms. It was extremely thorough and helpful. My experience with Scranton Chevrolet of Norwich was top notch from beginning to end. If you are thinking of purchasing a Chevy, you should definitely go to them if you want an amazing customer experience! More
Other Employees Tagged: Bill Buswell, Josh Dickson, James Mitchell
December 09, 2019
Wonderful These people are a wonderful, knowledgeable and thoughtful hard workers. They basically stopped at nothing to get us a dream car. I highly. recomm These people are a wonderful, knowledgeable and thoughtful hard workers. They basically stopped at nothing to get us a dream car. I highly. recommend lthis dealership. More
Other Employees Tagged: James Mitchell, Can't remember names but they were all wonderful
December 03, 2019
I had a good experience I always have a wonderful experience with a wonderful staff really nice people understanding and explain everything to you I recommend this company to I always have a wonderful experience with a wonderful staff really nice people understanding and explain everything to you I recommend this company to a lot of people excellent working service More
Other Employees Tagged: Kamila Pelliccia
November 23, 2019
Exceptional Best vehicle buying experience in my 50 years of purchasing vehicles. Kamila is not only EXTREMELY knowledgeable about the vehicles but also rebates a Best vehicle buying experience in my 50 years of purchasing vehicles. Kamila is not only EXTREMELY knowledgeable about the vehicles but also rebates and incentives. Equally important was the staffs ability to make me feel completely comfortable with their expertise and honesty. Every question was thoroughly answered when delivering the vehicle. Buying this vehicle was a completely positive experience. Oh, and the truck is great too. You can get a great truck at any Chevy dealer, the variable is the dealer and these guys are the BEST. More
Other Employees Tagged: Kamila Pelliccia , James Mitchell
November 19, 2019
So patient!! Josh was great! I went up on a Tuesday and had to wait until to following Friday to finalize everything, he was so patient with my work schedule and m Josh was great! I went up on a Tuesday and had to wait until to following Friday to finalize everything, he was so patient with my work schedule and made everything run smoothly. The whole team was wonderful and I got a great price! Love my new camaro too!! More
Other Employees Tagged: Jack Carpenter, Josh Dickson