Jay Freeman | Page 9

No complaints very easy to deal with I enjoyed the experience left with a newer vehicle than what I expected you have very happy with the service and where they got my payment a little more than what experience left with a newer vehicle than what I expected you have very happy with the service and where they got my payment a little more than what I wanted but I can manage More

by heavenorpete Verified Customer Verified Customer

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starting over I have had to start over and I am glad the Lord help guide me to Scranton Chevy in Norwich, Ct. I was afraid but I am grateful . These people are very I have had to start over and I am glad the Lord help guide me to Scranton Chevy in Norwich, Ct. I was afraid but I am grateful . These people are very kind and they did not make me feel stupid or even say things to make me feel sad.They were patient and kind to me. Thank you all for your kindness and support I am slowly getting my life together and I am glad that all of you were their to help me. My friend was not their and I told her where I got my car she also spoke highly of Scranton Chevy in Norwich too. I was like wow you go their she said yes they have a really good service part I took my car their for something and yes they treated her good too; Thanks Yvonda T More

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Car buying so easy!!!! We purchased a Cadillac xt5 on Valentines day. What a great time we had with Bill the salesman,Jay the cracker jack sales manager also James who help We purchased a Cadillac xt5 on Valentines day. What a great time we had with Bill the salesman,Jay the cracker jack sales manager also James who helped us with credit and of course the manager. Why can't all dealerships be like these bunch of great guys...when we left I felt like we had just met some new friends. Anyone in the market for a vehicle please stop by at Scranton Chevrolet of Norwich. Can not wait to go back and buy another vehicle it was fun and I have bad anxiety. Linda Ouellette More

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Very professional,completely satisfying with the knowledge of the vehicle purchasing,sales agent went thru vehicle with me personally, walked the facility and showed me where to bring my vehicle fo knowledge of the vehicle purchasing,sales agent went thru vehicle with me personally, walked the facility and showed me where to bring my vehicle for service, all around great experience, thanks to all More

by RANDYLDUFF Verified Customer Verified Customer

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Scranton Chevy was excellent. Ron Delgado was patient with me and helped me decide on what I really needed and wanted. Jay and James were great too! with me and helped me decide on what I really needed and wanted. Jay and James were great too! More

by LFG009 Verified Customer Verified Customer

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Every one was nice and friendly no pressure answered all my questions took care of everything provided refreshments the test drives were very good and long my questions took care of everything provided refreshments the test drives were very good and long More

by KIHLOFF Verified Customer Verified Customer

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Sales experience was pretty great compared to Chevy dealers in the past. Ron D was very customer friendly and driven! Everything but the finance piece was enjoyable. Would recommend Scranton Chevy t dealers in the past. Ron D was very customer friendly and driven! Everything but the finance piece was enjoyable. Would recommend Scranton Chevy to friends and family and will most likely be back. More

by lilmick22 Verified Customer Verified Customer

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I am extremely happy that I walked into Scranton Chevrolet. They gave me a fair price and made the process of buying my truck a great experience. Bill Buswell took the time to walk me through every Chevrolet. They gave me a fair price and made the process of buying my truck a great experience. Bill Buswell took the time to walk me through every step of the process and even helped me set up onstar before sending me on my way. Jay Freeman made the negotiation of the deal fun and insured I was happy and satisfied. I have bought a few cars in my life, this is the first time I genuinely enjoyed it. Once the deal was complete finance with Jim Mitchell was a breeze and I was able to set up my first service appointment. Five stars all the way. If you are in the market for a vehicle,looking for a fair deal, and a great line up. Look no further Scranton is where you want to be. Adam More

by Adam Verified Customer Verified Customer

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The staff at Scranton in Norwich exceeded my expectations. Kamila and Jay were able to put together a great deal on a used vehicle as well as a fair offer on my trade in. And the final sales ag expectations. Kamila and Jay were able to put together a great deal on a used vehicle as well as a fair offer on my trade in. And the final sales agreement and financial help from James was very well explained and a breeze to go through. In all of my other vehicle transactions, I can honestly say this was the best and i look forward to doing future business with the entire staff at Scranton. More

by Mike Wasilausky Verified Customer Verified Customer

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Wow!! Very impressed I had such a great experience with Scranton Chevrolet of Norwich! First of all, the car itself (2016 Chevy Volt) was a really great deal, much better I had such a great experience with Scranton Chevrolet of Norwich! First of all, the car itself (2016 Chevy Volt) was a really great deal, much better than anything I had seen in my search so far. But the best part of my experience was the customer service from every employee we dealt with. Jay was very kind and helpful over the phone when I first called to set up my appointment. He allowed me to put a small down payment on the car I was interested in over the phone so that it couldn’t be sold before I saw it, which was really nice. When we came in for the test drive we met with Josh, who was great and extremely knowledgeable about the car I wanted to purchase. I never felt rushed or pushed into anything, and he made sure everything was set up for me to come back and purchase the car a few days later. When I came back to finalize the sale, I first met with James, who was incredibly thorough and helpful. He made sure we understood what every form was for, and he went above and beyond to make sure I got a good deal on financing, even securing me an insanely low interest rate on my loan. Even though there were a lot of options for extra things he could try to sell me, he wasn’t pushy at all, and explained which things would actually matter to me and how they could help me (but still didn’t push me into buying anything extra I didn’t want). I felt very reassured that I was being well taken care of. After that, we sat with Bill to finish paperwork and get the car set up. He was also incredibly knowledgeable about my car. I could tell all of the salesmen had been through extensive training and really know the cars they’re selling inside and out. Bill was awesome and very helpful. He sat with us in the car for probably around an hour, going through every button and feature and menu option available in the car, explaining what each thing does in simple terms. It was extremely thorough and helpful. My experience with Scranton Chevrolet of Norwich was top notch from beginning to end. If you are thinking of purchasing a Chevy, you should definitely go to them if you want an amazing customer experience! More

by T.Dooley Verified Customer Verified Customer

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