Jay Gonzales

The only positive interactions I’ve had were with Luke, who treated me with respect and professionalism, and with the bald manager in the glass office (unfortunately I don’t know his name), who also knew h who treated me with respect and professionalism, and with the bald manager in the glass office (unfortunately I don’t know his name), who also knew how to speak to customers appropriately. Luke will always be the to go to person. He’s nice, respectful, great customer service . Friendly. Thank you Luke for your kind service. But, My most recent experience with Anthony was the worst. He was dismissive, disrespectful, and spoke to me in a manner that I found both rude and racially offensive. That kind of treatment is unacceptable, and it has left me feeling that I’ve learned my lesson about trusting this location. More

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Just bought my third Explorer from Ford of Westborough. Never thought buying a car would be so painless until I started coming here. Great experience. Highly recommend! Never thought buying a car would be so painless until I started coming here. Great experience. Highly recommend! More

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tremendos experiance , havent personaly bought a new car in years because of pas experiances with dealerships , this place is a game changer for me! price , integrety was remarkable in years because of pas experiances with dealerships , this place is a game changer for me! price , integrety was remarkable More

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We stopped in without an appt. And Paul took great care of us. Everyone was great! Picking up our new car Thurs. And Paul took great care of us. Everyone was great! Picking up our new car Thurs. More

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Great experience with knowledgeable and responsive staff. They were flexible and accommodating in a speedy process with great pricing. They were flexible and accommodating in a speedy process with great pricing. More

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Excellent customer service! Jay made it really easy to find exactly the car I was looking for and even delivered the new vehicle to my home. I really enjoyed working with this Jay made it really easy to find exactly the car I was looking for and even delivered the new vehicle to my home. I really enjoyed working with this dealership! More

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Very nice experience at Herb Chambers Ford. Jay was very helpful and we were able to get our new car promptly. Thanks. Jay was very helpful and we were able to get our new car promptly. Thanks. More

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I had the BEST experience at this dealership! I came in with my heart set on a specific vehicle, met with Jay and he went above and beyond to make sure I was leaving with that car! He truly excee I came in with my heart set on a specific vehicle, met with Jay and he went above and beyond to make sure I was leaving with that car! He truly exceeded my expectations. This is my third car with this dealership, I love the service department here and will never service my vehicles anywhere else! Wonderful experiences left and right at this dealership! More

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Absolutely amazing experience, would highly recommend others. Answered all questions and concerns, did not feel rushed and or pressured. others. Answered all questions and concerns, did not feel rushed and or pressured. More

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I can’t thank Luke enough for his kindness and patience. It was great dealing with him! It was great dealing with him! More

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