Jay Lazaro
Jay Lazaro at O'Meara Ford

Jay Lazaro | Page 11

Service Advisor

O'Meara Ford

400 West 104th Avenue
Northglenn, CO 80234

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4.2
158 Reviews
4.2

158 Reviews

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158 Reviews of Jay Lazaro

August 06, 2022

Dealership Rating
Employee Rating

Did a nice job replacing a part in a timely manner. Service department was great. More

by joe.dagostino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2022

Dealership Rating
Employee Rating

Jay was very helpful! My car was there for a few weeks and he provided updates as needed. He was friendly and professional. Overall, great experience. More

by Julie M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allison Skelly

Aug 05, 2022

O'Meara Ford responded

Julie, Thank you for your very kind review. Jay and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

August 03, 2022

Dealership Rating
Employee Rating

Great service. Have taken 2 of our cars in for service recently and we were well taken care of More

by avalondesigngroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene Katz , Allison Skelly

Aug 04, 2022

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 31, 2022

Dealership Rating
Employee Rating

I recieved no follow up after dropping off the car. They had the car for 3 days. I had to call several times with no call back. This is my second dealings with service, both have been poor. I will use More

by samhoover104
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Miranda McDermott

Aug 01, 2022

O'Meara Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Sam, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Aug 04, 2022

O'Meara Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Sam, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Aug 04, 2022

samhoover104 responded

Here,s my contact info: 303-419-7502, samhoover104@gmail.com

July 31, 2022

Dealership Rating
Employee Rating

Great service and communication throughout the process. My car had some tricky issues and they figured it out. More

by TGWASIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

O'Meara Ford responded

We appreciate your business and our team looks forward to serving you again soon!

July 30, 2022

Dealership Rating
Employee Rating

Very good service and he explained everything clearly he’s very gently and fast service Thanks Jaír, I’m very satisfied with the service I recomend Omeara service. More

by LETICIAMARTINEZ04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

O'Meara Ford responded

Leticia, thank you for sharing your thoughts about your experience with O'Meara Ford. We appreciate your business and hope to see you again soon!

July 29, 2022

Dealership Rating
Employee Rating

Easy to understand good information kept me informed on progress very polite and friendly All good More

by g.blea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene Katz, Barbara Fresquez

Aug 01, 2022

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 28, 2022

Dealership Rating
Employee Rating

Omeara’s staff is terrible with communication. They don’t answer their phone and don’t return phone calls. I brought my car in for what I thought would be covered under my warranty, it was not. Wh More

by ARIELLE.ROSE312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 29, 2022

O'Meara Ford responded

Arielle, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Aug 01, 2022

O'Meara Ford responded

Arielle, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 23, 2022

Dealership Rating
Employee Rating

They were professional and complete it all tasks at hand, I will lightly recommend them to anyone in the future More

by VVJCLEANING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Trujillo, Mike Scullion, Eugene Katz, Shaun Lewis , Joey Doyle, Earl Golos, Miranda McDermott, Allison Skelly

Jul 25, 2022

O'Meara Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

July 23, 2022

Dealership Rating
Employee Rating

Jaie was awesome attentive and kept me informed. Clear on price help and got us un quick. More

by DEPWA220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Chinchillas, Joey Doyle, Jaie 5 stars

Jul 23, 2022

O'Meara Ford responded

Thank you for your review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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