Jay Lettieri | Page 7

Always a pleasure to deal with the dealership anytime you need something to accommodate and give you what you need and help you out make sure that you get everything taken care of in a timely fashion with gr need something to accommodate and give you what you need and help you out make sure that you get everything taken care of in a timely fashion with great service More

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They were fantastic. Very knowledgeable and professional. Amazing to see customer service like this. They had the vehicle towed from Montauk and Delivered it to the house when completed. I didn’t have to do Amazing to see customer service like this. They had the vehicle towed from Montauk and Delivered it to the house when completed. I didn’t have to do a thing. I came home and the truck was in the driveway detailed. More

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Made an appointment for an oil change on a 2016 sprinter arrived at the dealer was recommended that I do a two year service because this was my first visit although the vehicle only has 5200 miles on it Ser arrived at the dealer was recommended that I do a two year service because this was my first visit although the vehicle only has 5200 miles on it Service included oil change cabin filter brake flush fuel filter etc. had $100 coupon and a mailing card stating all fluids were complementary including the DEF fluid on arrival back at the office I noticed that all the fluids were charged on my receipt and that the DEF fluid was all over the engine compartment as it is easy to tell because it turns white including brake fluid spray all over the right side of the engine compartment wasn’t happy about that Flush the engine compartment with water to get rid of the fluid and DEF The vehicle was finished in approximately one hour which is not a long wait but seems to me it might Have been rushed More

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Had a problem with my vehicle was quoted a very high amount to fixed the manger worked it out for me service department manager Jay amount to fixed the manger worked it out for me service department manager Jay More

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We had been passed off by the Southampton dealership because we were too large for his newly formed Sprinter bays but instead sent to Massapequa, over an hour away from our home. We were treated excell because we were too large for his newly formed Sprinter bays but instead sent to Massapequa, over an hour away from our home. We were treated excellently by Jay @ Massapequa. You couldn’t have asked for a better first time experience. He. Was professional and courteous and got the job done. More

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Sprinter Service My service rep Jay Lettieri provided thorough explanation of all issues with the truck. Then clearly explained & presented all options. Warranty wor My service rep Jay Lettieri provided thorough explanation of all issues with the truck. Then clearly explained & presented all options. Warranty work was submitted & covered. The entire service was completed in a satisfactory & timely manor. Jay is simply the best at what he does and a pleasure to work with! More

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Excellent service. I arrived on the wrong day and they took my car . Quick service with immediate follow up. Very polite and pleasant. Easy to talk to took my car . Quick service with immediate follow up. Very polite and pleasant. Easy to talk to More

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Absolutely amazing experience! Will Mecca, Matt Dency, Lauren Giuliante, Frank Mazziotti, Robin Laurel and all the boys in service this dealership truly has the dream team! I used to live on Long Island b Lauren Giuliante, Frank Mazziotti, Robin Laurel and all the boys in service this dealership truly has the dream team! I used to live on Long Island but currently live in Florida and they were able to handle everything from vehicle selection, to paperwork, recon on the unit and transportation seamlessly! Now I just have to wait for it to get here. There are a bunch of MB dealers between Viera, FL and Long Island and I wouldn’t deal anywhere else (including the dealer my own husband works at). If you’re in the market for a new or preowned Benz, or service or parts on a vehicle you already have don’t think twice this is where you want to go! More

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Vehicle brought in for recall and inspection. Intake was painless. Staff was extremely friendly. Waited in Customer area which was pristine. Had additional questions regarding checking oil, Jay came out wit painless. Staff was extremely friendly. Waited in Customer area which was pristine. Had additional questions regarding checking oil, Jay came out with us and walked us through the electronic monitoring system. Highly recommend this dealership. More

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Straightforward Work performed on a timely manner Straightforward Work performed on a timely manner Service perfermormed on my sprinter van was streamlined and efficient The ability Straightforward Work performed on a timely manner Service perfermormed on my sprinter van was streamlined and efficient The ability to have my work truck serviced without any hangups is a major plus . Thanks More

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