Jay Levy | Page 17

We purchased at Herb Chambers a 2010 Audi Q5. From the first visit in the showroom, the personnel we dealt with was knowledgeable about the product, courteous and effective. In particular Jay Levy, the sa first visit in the showroom, the personnel we dealt with was knowledgeable about the product, courteous and effective. In particular Jay Levy, the sales person we primarily dealt with, knew very well the car features (including product options)and properly conveyed them to us. Quite important to us,,he was not "overbearing" but he was very convincing. He introduced us to his boss, a gesture which we liked, and the finance manager with whom we settle the contract and the financial matters After we purchased the car, we decided to return and tell Audi Burlington about the "jerking" of the transmission at very low speed which we did not find normal. Jay introduced us to the maintenance manager who told us that it is not the first time that a customer has made him aware of this.He suggested to wait until the car has a couple thousands miles before checking for defect and possibly adjusting/correcting the transmission. We decided to follow his advice. Our experience with Herb Chambers was very pleasant and we would certainly deal with them regarding future automobile purchases. More

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Giving Audi of Burlington all %s is easy to explain. We just bought an A3 TDI, and had a terrific experience with Jay Levy in Sales. He was helpful and easy to work with, every step of the way. We think just bought an A3 TDI, and had a terrific experience with Jay Levy in Sales. He was helpful and easy to work with, every step of the way. We think the whole dealership is the best team we saw in action - after several visits to the different Audi dealers around the Boston area. The service, pricing, and true sense of customer service is the best in Boston. That's all 5s - honest and true. More

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