Jay Maier | Page 2

Classic Volkswagen in Mentor is the very best ever. I have had 16 years of spectacular service. Everyone is friendly and caring. The staff is wonderful . Thank you Jay and everyone.. I have had 16 years of spectacular service. Everyone is friendly and caring. The staff is wonderful . Thank you Jay and everyone.. More

by JEAN N Bolton Verified Customer Verified Customer

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Very fast and efficient. Clear communication. No issues. I dropped off night before and was accommodated. Clear communication. No issues. I dropped off night before and was accommodated. More

by DANIELHARDESTY Verified Customer Verified Customer

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Always a good experience when taking vehicles for service. Everyone is super nice and friendly. service. Everyone is super nice and friendly. More

by BEYES36 Verified Customer Verified Customer

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Great customer service! Good job team! Best VW dealership in northeast Ohio. Mark is always exceptional! Good job team! Best VW dealership in northeast Ohio. Mark is always exceptional! More

by MPOTOKAR Verified Customer Verified Customer

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Always a pleasure ( besides paying) update the fruit basket would be great with the coffee bar basket would be great with the coffee bar More

by sassyeg Verified Customer Verified Customer

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The staff was very professional and thorough and kept me updated on the process. Was able to provide a loaner car during the service much appreciated. updated on the process. Was able to provide a loaner car during the service much appreciated. More

by ambermcguire Verified Customer Verified Customer

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Service was excellent. Best experience we’ve ever had with a dealership. Jay went above and beyond to make sure work was completed accurately and efficiently. He was in con Best experience we’ve ever had with a dealership. Jay went above and beyond to make sure work was completed accurately and efficiently. He was in constant communication and went above and beyond. We will continue to come to classic and will definitely consider purchase in the future. More

by miss.buttray Verified Customer Verified Customer

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Dealership staff is friendly and helpful. Repairs always completed in a timely manner and fixed right the first time Repairs always completed in a timely manner and fixed right the first time More

by JVKIRKPATRICK99 Verified Customer Verified Customer

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Always excellent service work performed timely and quick turnaround time. Will definitely continue to recommend Classic Mentor turnaround time. Will definitely continue to recommend Classic Mentor More

by twintering Verified Customer Verified Customer

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I couldn’t have had a better experience than I did with Joe, Matt, and Shawn. So incredibly knowledgeable and helpful. They gave me their cell phone numbers and we’re so responsive throughout the process a Joe, Matt, and Shawn. So incredibly knowledgeable and helpful. They gave me their cell phone numbers and we’re so responsive throughout the process and afterwards. After frustrations in the service department, they helped me get into a new car that I’m excited to drive every day. They truly care about customer satisfaction and were so respectful with my time. The car was delivered beautifully, I am so impressed by this dealership and it is because of their sales team and general manager, hands down! More

by MORGAN35 Verified Customer Verified Customer

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