Jay Maier
Jay Maier at Classic Volkswagen

Jay Maier | Page 3

Service manager

Classic Volkswagen

8465 Tyler Blvd.
Mentor, OH 44060

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Jay Maier

July 10, 2026

Dealership Rating
Employee Rating

Anthony was a great person to help me pick out the exact Tiguan I wanted! He listened to my requests and thoughtfully considered all of the choices I had with the different styles of cars. Joe and Christi More

by BOOCONNIE
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Christian Velazquez , Anthony Martin, Andrew Chesler, Joe Rusyniak

July 09, 2026

Dealership Rating
Employee Rating

Very friendly and helpful staff. It is always clean. My car is always done on time. More

by jamie-fox
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

July 09, 2026

Dealership Rating
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Scheduling and available appointments makes going to Classic Volkswagen a breeze. Great customer service! Thanks! More

by service@nextstepcars.com
Service Price Transparency
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Recommend Dealer
Yes

July 09, 2026

Dealership Rating
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The prices were significantly higher than another dealer in NE Ohio. I got a pricing for 3 things that needed to be done to my car and since the prices were so high, I called another dealer and the prices w More

by MILMIL18
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: MARK P

July 07, 2026

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The service dept. at Classic Volkswagen is excellent. Mark, the service manager, is very good at explaining the work to be done. No complaints. Thanks, More

by peterspaul283
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Recommend Dealer
Yes

July 06, 2026

Dealership Rating
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very cordial very helpful listened and gave through explanations everything done on time and with great accuracy recommend very highly More

by adiemehta
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Recommend Dealer
Yes

June 30, 2026

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Very professional and welcoming staff. Service was easy in and out. Happy with the service I received.👍 More

by TWINY01
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2026

Classic Volkswagen responded

Thank you for your review! We're glad to hear you found our team professional and welcoming and that your service visit was quick and easy. We appreciate your business and look forward to serving you again.

June 29, 2026

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Employee Rating

From my experience this is the best volkswagen dealership. Excellent customer service and great time with service. More

by jonesdenise51748
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 01, 2026

Classic Volkswagen responded

Thank you for your review! We're glad to hear you were satisfied with the work performed and that our valet service and technician provided a great experience. We appreciate your business and look forward to serving you again.

Jul 01, 2026

Classic Volkswagen responded

Thank you for your wonderful review! We're honored to hear you consider us the best Volkswagen dealership. We appreciate your kind words about our customer service and look forward to providing you with another great experience on your next visit.

June 29, 2026

Dealership Rating
Employee Rating

The overall experience of leasing a new vehicle at Classic goes so smoothly. My salesman, Sean Palko, was extremely helpful and personable as he walked me through the whole process. This is the thir More

by AT2VET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Velazquez , Sean Palko, Andrew Chesler

Jul 01, 2026

Classic Volkswagen responded

Thank you for your review and continued loyalty! We're thrilled to hear Sean Palko made your leasing experience smooth, helpful, and personable once again. We truly appreciate you choosing Classic Volkswagen for your third lease and look forward to serving you again in the future.

June 22, 2026

Dealership Rating
Employee Rating

Service was prompt, Employees pleasant . .Classic Charging 504.00$ to change out a simple battery=terrible. My last Volkswagen and trip Thank you More

by efinnegan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 22, 2026

Classic Volkswagen responded

I am sorry you were not satisfied with your recent service with Classic Volkswagen. Please reach out to our General Manager Joe Rusyniak to discuss this issue at 440-205-6500

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