Jay Napekoski

My experience was fantastic! Cassandra was super helpful and the sub contractor did a great job protecting the door handles. Marcus spent a great deal of time with me answering m Cassandra was super helpful and the sub contractor did a great job protecting the door handles. Marcus spent a great deal of time with me answering my questions about my new car. I would highly recommend Honda of Stratham to anyone! More

Report | Print

Tim was extremely helpful in finding my new lease. He listened and provided exactly what was needed to fit a unique scenario. Consistently who we will go to for help. Thank you Tim. He listened and provided exactly what was needed to fit a unique scenario. Consistently who we will go to for help. Thank you Tim. More

Report | Print

Very pleased with dealership and its staff. friendly and professional. i would recommend them to others friendly and professional. i would recommend them to others More

Report | Print

Not sure about overall dealership but salesman and the warranty person were awesome. Rafael was extremely knowledgeable about the car and spent a long time explaining to my wife. He was very professional warranty person were awesome. Rafael was extremely knowledgeable about the car and spent a long time explaining to my wife. He was very professional and not pushy. Unlike most dealerships we came to agreement very easily. Highly recommend Rafael for ANY car sale. More

Report | Print

Very responsive and helpful. They had everything ready for me and ready to go as I traveled from afar. They had everything ready for me and ready to go as I traveled from afar. More

Report | Print

Tim was wonderful to work with. I was looking for a certain payment and he was fantastic getting to the monthly payment I was looking for. He followed up with us to see if we had an I was looking for a certain payment and he was fantastic getting to the monthly payment I was looking for. He followed up with us to see if we had any questions and told us to call anytime if something should come up. More

Report | Print

I called because the online price was very low, but after texting the internet sales team and getting a quote, I saw it was higher than advertised. No one ever mentioned it was a mistake (or there was an err texting the internet sales team and getting a quote, I saw it was higher than advertised. No one ever mentioned it was a mistake (or there was an error in a new system being implemented), which should’ve been made clear from the start since they knew about it. I brought it up again at the dealership and got the same response. Matt was friendly at first, but when it came to negotiating, he became pretty belligerent. I could handle him pushing me to give more, but didn't appreciate his comments when I did some over-the-phone consulting with my wife—strike two. I only hung in there because of the reasonable price; I think most people would have walked. When I picked up my truck a couple of days later, he didn’t bother going over anything about it—strike three. Luckily, I’d had a 2023 Ridgeline before, so I was already somewhat familiar. Needless to say, not the greatest experience I've had in buying a new vehicle. P.S. That was the only vehicle with an error. I work the back end (website and social media) at a business, and any internet errors are immediately corrected and acknowledged. More

Report | Print

We met Tim when we arrived and immediately liked his demeanor and knowledge. He was truly a fine representative of the brand. demeanor and knowledge. He was truly a fine representative of the brand. More

Report | Print

My entire experience was excellent, from Jose at the front desk who introduced me to the sales team, to Ish, the sales rep who did a phenomenal job helping me through the process, never any pressure, an front desk who introduced me to the sales team, to Ish, the sales rep who did a phenomenal job helping me through the process, never any pressure, and made sure I was happy every step of the way More

Report | Print

I just got my second lease through Honda Stratham, and once again the experience was smooth, easy, and stress-free from start to finish. Joe Gerbino is amazing to work with - he's friendly, knowledgeable, once again the experience was smooth, easy, and stress-free from start to finish. Joe Gerbino is amazing to work with - he's friendly, knowledgeable, and genuinely cares about making sure his customers have a positive experience. Joe, Jason, and Jay made the entire process straightforward, took the time to answer all of my questions, and made sure everything went seamlessly. Their professionalism and excellent customer service made the leasing process enjoyable and hassle-free. I've been very happy with both of my leasing experiences at Honda Stratham and would highly recommend the dealership to anyone looking for a new vehicle. More

Report | Print