Jay Napekoski | Page 2

Very responsive and helpful. They had everything ready for me and ready to go as I traveled from afar. They had everything ready for me and ready to go as I traveled from afar. More

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Tim was wonderful to work with. I was looking for a certain payment and he was fantastic getting to the monthly payment I was looking for. He followed up with us to see if we had an I was looking for a certain payment and he was fantastic getting to the monthly payment I was looking for. He followed up with us to see if we had any questions and told us to call anytime if something should come up. More

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I called because the online price was very low, but after texting the internet sales team and getting a quote, I saw it was higher than advertised. No one ever mentioned it was a mistake (or there was an err texting the internet sales team and getting a quote, I saw it was higher than advertised. No one ever mentioned it was a mistake (or there was an error in a new system being implemented), which should’ve been made clear from the start since they knew about it. I brought it up again at the dealership and got the same response. Matt was friendly at first, but when it came to negotiating, he became pretty belligerent. I could handle him pushing me to give more, but didn't appreciate his comments when I did some over-the-phone consulting with my wife—strike two. I only hung in there because of the reasonable price; I think most people would have walked. When I picked up my truck a couple of days later, he didn’t bother going over anything about it—strike three. Luckily, I’d had a 2023 Ridgeline before, so I was already somewhat familiar. Needless to say, not the greatest experience I've had in buying a new vehicle. P.S. That was the only vehicle with an error. I work the back end (website and social media) at a business, and any internet errors are immediately corrected and acknowledged. More

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We met Tim when we arrived and immediately liked his demeanor and knowledge. He was truly a fine representative of the brand. demeanor and knowledge. He was truly a fine representative of the brand. More

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My entire experience was excellent, from Jose at the front desk who introduced me to the sales team, to Ish, the sales rep who did a phenomenal job helping me through the process, never any pressure, an front desk who introduced me to the sales team, to Ish, the sales rep who did a phenomenal job helping me through the process, never any pressure, and made sure I was happy every step of the way More

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I just got my second lease through Honda Stratham, and once again the experience was smooth, easy, and stress-free from start to finish. Joe Gerbino is amazing to work with - he's friendly, knowledgeable, once again the experience was smooth, easy, and stress-free from start to finish. Joe Gerbino is amazing to work with - he's friendly, knowledgeable, and genuinely cares about making sure his customers have a positive experience. Joe, Jason, and Jay made the entire process straightforward, took the time to answer all of my questions, and made sure everything went seamlessly. Their professionalism and excellent customer service made the leasing process enjoyable and hassle-free. I've been very happy with both of my leasing experiences at Honda Stratham and would highly recommend the dealership to anyone looking for a new vehicle. More

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The whole team made my experience perfect! I will definitely recommend Israel and Honda Stratham to my friends! I will definitely recommend Israel and Honda Stratham to my friends! More

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Nathaniel was by far the best salesman we have had. We went to Honda strictly to trade in our Ford Escape for cash. We had no intentions of buying a vehicle from the location. We actually had two vehic We went to Honda strictly to trade in our Ford Escape for cash. We had no intentions of buying a vehicle from the location. We actually had two vehicles we had planned to see that day at other stores. Nathaniel was extremely kind and laid back. We never felt pressured and he seemed like he genuinely cared about helping us. He was able to find us another Ford Escape that day and got us as close to the price of the other vehicle we intended to purchase. We are so happy with our car and appreciate working with Nathaniel. More

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Jason was wonderful to deal with. Knowledgeable and took his time with me. He was easy to work with. Knowledgeable and took his time with me. He was easy to work with. More

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Working with Jason was very stress free and pleasant. He was personable and very communicative. Even in his day off. I would recommend him to anyone. The dealership as a whole was great. Very efficient a He was personable and very communicative. Even in his day off. I would recommend him to anyone. The dealership as a whole was great. Very efficient and quick to facilitate finding my vehicle. More

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