Jay Ostrander | Page 92

Great service Easy to get appointment when I wanted it. Appreciated the ride to and from my workplace. Enjoyed the video of my inspection. Enjoyed the text commu Easy to get appointment when I wanted it. Appreciated the ride to and from my workplace. Enjoyed the video of my inspection. Enjoyed the text communication on progress and readiness More

by DDDUNN14 Verified Customer Verified Customer

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Metro Ford Means..Great Service! ALL THE TIME!!!! Metro Ford is the main reason I buy Fords. Always Professional and Friendly! The entire staff works together with the customers interest in mind! I wi Metro Ford is the main reason I buy Fords. Always Professional and Friendly! The entire staff works together with the customers interest in mind! I will always buy from Metro Ford. More

by jorat Verified Customer Verified Customer

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Service The oil change went well my Pryor visits to service needed work until Bill got involved he handled it to the highest level of customer service The oil change went well my Pryor visits to service needed work until Bill got involved he handled it to the highest level of customer service More

by LADUKE63 Verified Customer Verified Customer

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Completed in time as scheduled They ordered replacement part that required a couple hours to install. I requested that our car by ready by noon as I may have needed the car for taki They ordered replacement part that required a couple hours to install. I requested that our car by ready by noon as I may have needed the car for taking a sick cat to the vet. They completed the work as requested and called me about 11:20am. Great customer service! More

by Ford141 Verified Customer Verified Customer

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Service center The service is top notch usually fixed right first time and they tell you straight no sugar coating it . Would recommend anyone to use them . With tha The service is top notch usually fixed right first time and they tell you straight no sugar coating it . Would recommend anyone to use them . With that said like any business employees can make mistakes but they make it right . More

by JIWMATT Verified Customer Verified Customer

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Good place to keep my car in tip-top shape I have never had a bad experience with the metro ford service department! Service writers are hospitable and the folks who take our money at the end a I have never had a bad experience with the metro ford service department! Service writers are hospitable and the folks who take our money at the end are just as hospitable! More

by WillowJean Verified Customer Verified Customer

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Happy Customer! Excellent and fast service. Surprised to learn that my first oil change was free.. I’ve dealt with Jay in the past and he’s always familiar with the c Excellent and fast service. Surprised to learn that my first oil change was free.. I’ve dealt with Jay in the past and he’s always familiar with the cars that I’ve had. He let’s me know about discounts I’m entitled to or recommended service on the vehicle. More

by beyleebean Verified Customer Verified Customer

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Breaks/Tires/Oil Change Dropped off my Explorer to get and oil change and have them check my rear brakes. During inspection it was noticed that rear tires were also marginal Dropped off my Explorer to get and oil change and have them check my rear brakes. During inspection it was noticed that rear tires were also marginal. Jay from the SVC desk called and informed me, gave me an estimate, and took care of getting the repairs completed, all in the original time frame requested. More

by Adam R Jr Verified Customer Verified Customer

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TROY HANLON EXCELLANT THE BEST SERVICE SO FAR AT THIS DEALERSHIP TROY HANLON LISTENED TO ALL OF MY CONCERNS AND IS HIGHLY SKILLED IN CUSTOMER RELATIONS.COMPAIRED TO THE PRE THE BEST SERVICE SO FAR AT THIS DEALERSHIP TROY HANLON LISTENED TO ALL OF MY CONCERNS AND IS HIGHLY SKILLED IN CUSTOMER RELATIONS.COMPAIRED TO THE PREVIOUS VISITS THIS WAS THE BEST. More

by DHHOTALING Verified Customer Verified Customer

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Great Service Experience I have been servicing vehicles at Metro Ford since my 1st Metro Ford purchase in 1987. I currently service 5 Ford vehicles at Metro Ford now. They I have been servicing vehicles at Metro Ford since my 1st Metro Ford purchase in 1987. I currently service 5 Ford vehicles at Metro Ford now. They look over each vehicle, let me know what needs work now, and what to plan on In the future. The work has been done well, and I feel done at a competitive price. As a testament, we do a lot of long trips and experienced no problems on the trips. Two vehicles are over 20 years old. More

by bobmerry726 Verified Customer Verified Customer

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