Dealership Experience
26 yrs, 9 mos
Industry Experience
26 yrs, 9 mos
Languages Spoken
English
773 Reviews
Write a Review773 Reviews of Jay Palmer
February 11, 2020
always excellent I appreciate the great service and advice I always receive Helpful, fast, service representatives go out of their way to work with my schedule and ne I appreciate the great service and advice I always receive Helpful, fast, service representatives go out of their way to work with my schedule and needs I trust their advice and know that I dont have to worry More
Other Employees Tagged: April Freniere, Steve Panto , Jim Ward
February 03, 2020
Great service. Once information is taken by representative, I go inside and have a coffee while I do work on my laptop. Before you know it, the representative is back in to tell me service is c representative, I go inside and have a coffee while I do work on my laptop. Before you know it, the representative is back in to tell me service is complete. More
Other Employees Tagged: Steve Panto
January 31, 2020
Great customer service! They are quick, efficient, and very friendly. The waiting room is clean and inviting and comfortable as well. Love this dealership tremendously very friendly. The waiting room is clean and inviting and comfortable as well. Love this dealership tremendously More
Other Employees Tagged: April Freniere, Steve Panto
January 30, 2020
Steve always excellent professional great service detailed and goes over everything alway happy with service there will definitely return refer to other people the dealership detailed and goes over everything alway happy with service there will definitely return refer to other people the dealership More
Other Employees Tagged: April Freniere, Steve Panto
January 28, 2020
great I went for a oil change , and they told me that they was running behind a hour or so . I am glad they let me know that better then sitting their getti I went for a oil change , and they told me that they was running behind a hour or so . I am glad they let me know that better then sitting their getting upset waiting. I would like to thank Jay and the service dept helping me with the windshield wiper. More
January 28, 2020
The service department at Nissan was very knowledgeable and professional. I especially appreciated my service advisor, Jay Palmer, he is trustworthy and I will continue to keep my business with Nissan. and professional. I especially appreciated my service advisor, Jay Palmer, he is trustworthy and I will continue to keep my business with Nissan. More
January 26, 2020
Service as always was welcoming and efficient. Cudos to April, Steve, Jay and Neil, as always a professional and efficient team that work hard to do their best for their customers. April, Steve, Jay and Neil, as always a professional and efficient team that work hard to do their best for their customers. More
Other Employees Tagged: April Freniere, Steve Panto , Jim Ward
January 25, 2020
Very professional, polite people knowledgeable, honest, quick service, clean place. Comfortable schedule and close to my work. I like this place, always go to do service at Nissan in Chicopee MA. Thanks fo quick service, clean place. Comfortable schedule and close to my work. I like this place, always go to do service at Nissan in Chicopee MA. Thanks for service. More
January 24, 2020
Excellent customer serive I was met by April as I arrived, as always everyone said Hi and welcomed me back. I have two Rogues and have them serviced only at this location becau I was met by April as I arrived, as always everyone said Hi and welcomed me back. I have two Rogues and have them serviced only at this location because of the personal care they take with my vehicles and the friendly personal interest in their customers. They are like family working on my car and keep me updated. I look forward to see each and everyone there. More
Other Employees Tagged: April Freniere, Steve Panto
January 23, 2020
All was great Everything went smoothly. Received a rental. Convenient hours. Nice clean drive in drop off. Worked with my warranty company. Would visit again when n Everything went smoothly. Received a rental. Convenient hours. Nice clean drive in drop off. Worked with my warranty company. Would visit again when needed for service. More

