Jay Rosen | Page 13

Service Extraordinaire We just moved to the area and needed a service, but also discovered a leak in our tire. Jay Rosen was quick to provide his personal cell number, and n We just moved to the area and needed a service, but also discovered a leak in our tire. Jay Rosen was quick to provide his personal cell number, and not only check in before, during, and after our appointment, but respond within MINUTES when I texted on Easter weekend about an issue that same tire showed. Jay was willing to meet us there on the weekend when everything was closed - which was unnecessary, but just showed how above and beyond he's willing to go for people. We had the absolute best experience and will continue to not only come here to give them our business, but recommend them to anyone in the market for a car. More

Report | Print

New Car Lease Matthew and Ronny are outstanding. I am fortunate to have found a dealership that truly cares about their customers! I have leased/purchased six Volv Matthew and Ronny are outstanding. I am fortunate to have found a dealership that truly cares about their customers! I have leased/purchased six Volvos from this dealership and I keep coming back because of Matthew Haiken and Ronny. They go above and beyond which has kept me with Volvo for so many years. Additionally, the quality of the vehicles are outstanding. More

Report | Print

Jay was incredibly helpful taking care of my car Jay was incredibly helpful taking care on a Friday of my car which was unsafe to drive, after an accident earlier in the day. The fix in the workshop Jay was incredibly helpful taking care on a Friday of my car which was unsafe to drive, after an accident earlier in the day. The fix in the workshop was perfect. More

Report | Print

Amazing Customer Service in the Service Department Thank you so much for having Jay Rosen be a part of the Service department at Prestige Volvo. Jay was amazing! He went above and beyond with calling Thank you so much for having Jay Rosen be a part of the Service department at Prestige Volvo. Jay was amazing! He went above and beyond with calling back , answering all my question's and helping me with my Volvo Windshield. Jay made the experience painless! He is just amazing and everyone can learn how to be in a customer service business from Jay. Thank you for having Jay be a part of your dealership! I will always recommend Prestige Volvo because of Jay... Sharon M. More

Report | Print

The service was awesome The service that Jay Rosen provided was terrific.He was very professional. Took care of all my needs. Would definitely recommend him to family and fri The service that Jay Rosen provided was terrific.He was very professional. Took care of all my needs. Would definitely recommend him to family and friends. More

Report | Print

This is the second new Volvo I bought here in the past few years. I like the size and the technology better on the X C 90. My experience was better this time all the way around few years. I like the size and the technology better on the X C 90. My experience was better this time all the way around More

Report | Print

Always attentive and professional. Staff is always friendly and knowledgeable when it comes to our vehicles. Will recommend to anyone who is looking to buy or service their vehicles. friendly and knowledgeable when it comes to our vehicles. Will recommend to anyone who is looking to buy or service their vehicles. More

Report | Print

Jay Rosen- Excellent Customer Service! Jay Rosen was a pleasure to deal with. He followed-up on an issue that I was having. He was responsive and professional. He addressed the needs I w Jay Rosen was a pleasure to deal with. He followed-up on an issue that I was having. He was responsive and professional. He addressed the needs I was having and quickly took care of my issue. More

Report | Print

I had an issue the morning of the service date. The service manager told me to bring the car in ASAP. They took care of the issue and did my 10,000mile service without an appointment while there! A rea service manager told me to bring the car in ASAP. They took care of the issue and did my 10,000mile service without an appointment while there! A real time saver! More

Report | Print

Deena, is an outstanding service rep. She keeps me abreast of my car from start to finish. She continues to go above and beyond for me and makes me feel like my car is the only car being serviced by h abreast of my car from start to finish. She continues to go above and beyond for me and makes me feel like my car is the only car being serviced by her team. More

Report | Print