Jay Rosen | Page 13

Jay was incredibly helpful taking care of my car Jay was incredibly helpful taking care on a Friday of my car which was unsafe to drive, after an accident earlier in the day. The fix in the workshop Jay was incredibly helpful taking care on a Friday of my car which was unsafe to drive, after an accident earlier in the day. The fix in the workshop was perfect. More

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Amazing Customer Service in the Service Department Thank you so much for having Jay Rosen be a part of the Service department at Prestige Volvo. Jay was amazing! He went above and beyond with calling Thank you so much for having Jay Rosen be a part of the Service department at Prestige Volvo. Jay was amazing! He went above and beyond with calling back , answering all my question's and helping me with my Volvo Windshield. Jay made the experience painless! He is just amazing and everyone can learn how to be in a customer service business from Jay. Thank you for having Jay be a part of your dealership! I will always recommend Prestige Volvo because of Jay... Sharon M. More

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The service was awesome The service that Jay Rosen provided was terrific.He was very professional. Took care of all my needs. Would definitely recommend him to family and fri The service that Jay Rosen provided was terrific.He was very professional. Took care of all my needs. Would definitely recommend him to family and friends. More

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This is the second new Volvo I bought here in the past few years. I like the size and the technology better on the X C 90. My experience was better this time all the way around few years. I like the size and the technology better on the X C 90. My experience was better this time all the way around More

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Always attentive and professional. Staff is always friendly and knowledgeable when it comes to our vehicles. Will recommend to anyone who is looking to buy or service their vehicles. friendly and knowledgeable when it comes to our vehicles. Will recommend to anyone who is looking to buy or service their vehicles. More

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Jay Rosen- Excellent Customer Service! Jay Rosen was a pleasure to deal with. He followed-up on an issue that I was having. He was responsive and professional. He addressed the needs I w Jay Rosen was a pleasure to deal with. He followed-up on an issue that I was having. He was responsive and professional. He addressed the needs I was having and quickly took care of my issue. More

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I had an issue the morning of the service date. The service manager told me to bring the car in ASAP. They took care of the issue and did my 10,000mile service without an appointment while there! A rea service manager told me to bring the car in ASAP. They took care of the issue and did my 10,000mile service without an appointment while there! A real time saver! More

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Deena, is an outstanding service rep. She keeps me abreast of my car from start to finish. She continues to go above and beyond for me and makes me feel like my car is the only car being serviced by h abreast of my car from start to finish. She continues to go above and beyond for me and makes me feel like my car is the only car being serviced by her team. More

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Deena was very helpful making sure my service request was met. She followed up to keep in the loop about what has going on with my car. The whole service staff is very helpful and pleasant whenever I come it met. She followed up to keep in the loop about what has going on with my car. The whole service staff is very helpful and pleasant whenever I come it. More

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Everyone in the service dept is awesome. We have been going here for about 20yrs and have never had a bad experience. People complain about being over charged and paying for service not needed at other going here for about 20yrs and have never had a bad experience. People complain about being over charged and paying for service not needed at other dealers, that is never the case here. Always upfront and honest. They are the reason we stay a Volvo family! More

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