Jay Rosen
Jay Rosen at Prestige Volvo

Jay Rosen

Service Manager

Prestige Volvo

285 State Route 10
East Hanover, NJ 07936

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4.9
353 Reviews

Hi, I'm Jay Rosen, the service manager here at Prestige Volvo. I have over 30 years of experience providing exemplary service, and pride myself on building lasting relationships with my customers. Rest assured, I will do everything I can to make your experience with us truly exceptional.

Dealership Experience

23 yrs

Industry Experience

54 yrs, 8 mos

4.9

353 Reviews

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353 Reviews of Jay Rosen

July 23, 2026

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Employee Rating

Ron was the utmost in professionalism and enthusiasm when my husband and I went to lease our new EX30 electric Volvo! I love my car more and more everyday! It is great having the loyalty and support of the More

by lorijweiss
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Recommend Dealer
Yes
Jul 23, 2026

Prestige Volvo responded

It’s wonderful to know your new EX30 has brought you joy every day and that Ron and Lindsey made the leasing process so special. Thank you for 30 years of loyalty to Volvo, and we look forward to many more journeys together. Check out our why buy message, the Prestige Promise We go the extra mile. Every day. For Everyone. Lindsey Mastroianni, General Sales Manager (lmastroianni@prestigevolvo.com) Matthew Haiken, President & CEO (mhaiken@prestigevolvo.com)

June 26, 2026

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This was an outstanding visit. My service advisor Kelwin Castillo was very thorough and efficient. The service technicians did an excellent job taking care of our Volvo just like More

by 7VolvoDriver
Service Price Transparency
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Recommend Dealer
Yes
Jun 26, 2026

Prestige Volvo responded

Thank you for trusting us to service your XC90 over the past 25 years. Kelwin, Jason, Tami, Emily and our technicians appreciate your recognition of their thorough and efficient work. We look forward to continuing to care for your Volvo. Check out our why buy message, the Prestige Promise We go the extra mile. Every day. For Everyone. Lindsey Mastroianni, General Sales Manager (lmastroianni@prestigevolvo.com) Matthew Haiken, President & CEO (mhaiken@prestigevolvo.com)

November 20, 2025

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I cannot give a more favorable review for Prestige Volvo in East Hanover, NJ. My salesperson, Ron Landstrom went above and beyond for me, and I could not be more grateful. He is truly an expert in his f More

by Oramdeborah001
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Recommend Dealer
Yes

September 17, 2025

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We have always received prompt and courteous service. Kelvin is very helpful and knowledgeable in dealing with all our Volvos. More

by Furst.amy
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Recommend Dealer
Yes

Other Employees Tagged: Kelwin Castillo

March 28, 2025

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Always a great experience at Prestige Volvo in East Hanover, NJ. My service advisor Jason Reed was great. He kept me Informed during the service and was very helpful to me! Also, want to thank the t More

by champy33
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Haiken, Jason Reed

December 23, 2024

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i have a 2013 C70 with 152,000 miles on it. Jay Rosen and his service team have treated it with kid gloves since i bought it new in March of 2014 i just had a bunch of necessary repairs done a More

by jschneider
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Recommend Dealer
Yes

Other Employees Tagged: Jason Reed , Bob Knott

December 10, 2024

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Bob is a trusted advisor in the service department. We have been driving Volvo cars for 23 years. Prestige’s sales, service and the entire ownership experience have been outstanding More

by 7VolvoDriver
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Haiken, Pat Masone, Andy Mucci, Jason Reed, Tami Santoro , Bob Knott, Patricia Sommerville

September 24, 2024

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Employee Rating

I had a recent car service for our 9-year old, Volvo S60, oil check signal came out, and was advised not to drive it, so we had it towed in at Prestige Volvo-East Hanover where we have been servicing our 2 V More

by RachY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tami Santoro , Tami Santoro, Walter Castro, Juan Castro and Andy Mucci

May 02, 2024

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Service department is shady and awful. The service manager is extremely rude and never provided us with paperwork. Took over 6 months to fix our car despite receiving payment and I’m not c More

by Volvo24
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Recommend Dealer
No

April 18, 2024

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Always excellent service. My service advisor is Jason. He is great to deal with. Always keeps you advised of the progress of your service and is a definite asset to the dea More

by Craig H
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Recommend Dealer
Yes

Other Employees Tagged: Ron Landstrom, Ryan Entwistle, Jason Reed , Tina Bilokin

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