Jay Whitby | Page 5

Excellent service start to finish From the day One until the day I signed Jeff Harvey and Jay Whitbey were nothing but professional. I highly recommend Kent county motors! They worked From the day One until the day I signed Jeff Harvey and Jay Whitbey were nothing but professional. I highly recommend Kent county motors! They worked within my budget and got me an unbelievable deal on my new truck! More

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Overall it was a pleasure speaking with the salesman. Dealership was clean and we'll organized.The sales staff was educated in there product, all my questions were answered and my expectations were meet.m Dealership was clean and we'll organized.The sales staff was educated in there product, all my questions were answered and my expectations were meet.my wife and I were previous at a Jeep Dealership, the salesman couldn't give me a straight answer.The Kent County staff was very nice and helpful with us making our decision. More

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Service Department Support!! I had a discussion about my service visit with my vehicle. The General Manager, Mr. Whitby handled the issue in an extremely professional manner. Th I had a discussion about my service visit with my vehicle. The General Manager, Mr. Whitby handled the issue in an extremely professional manner. Thanks Mr. Whitby for listening to a customers concern. More

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TWO BLOWN ENGINES - SHOP ELSEWHERE! TWO BLOWN ENGINES – SHOP ELSEWHERE! I purchased a 2011 Chevy Equinox from Kent County Motors in early 2018. From the very beginning this car was no TWO BLOWN ENGINES – SHOP ELSEWHERE! I purchased a 2011 Chevy Equinox from Kent County Motors in early 2018. From the very beginning this car was nothing but a nightmare from me. Within days of me purchasing it, the vehicle began having severe issues. On multiple occasions I took it back to their service center for help. They merely changed my battery and cleaned a sensor despite an extremely rough idle and jerking of the vehicle. The battery and air sensor did not fix the above issues. Approximately three weeks later the engine had blown and I was stranded on the side of the road. But these weren’t the only issues this vehicle had. In fact, the vehicle had multiple issues from the moment I bought it: - The A/C was not functioning properly and still leaks - The oil level sensor was not functioning properly - There was a four feet long BB gun under the backseat when I purchased it - And ultimately the engine completely blew and needed replaced I had communicated all of these issues to the dealership from the very beginning and maintained proof of my communications with the dealership. The Vice President, Jay Whitby, communicated to me that the engine had blown after I brought it back the last time. Jay told me that his opinion was that the engine was vandalized and that’s why it blew. Specifically, he said there was no oil in the engine and there was no leak so someone must have vandalized my Equinox by draining all of the oil out of it (yea, right). This struck me as really odd as Ashley (the sales person) had specifically showed me the feature on the vehicle which showed that the oil life was at 100% when I purchased it. It also seemed weird as I brought it back to them multiple times leading up to this issue and they never once commented on the oil level. Jay then made it seem like Kent County was going to do everything they could to help me after the engine blew. But instead, I got a JASPER remanufactured engine installed. This remanufactured engine blew approximately one year later at no fault of my own. Now, I am having to pay $2,700.00 out of pocket for this new engine and Kent refuses to help with the labor costs of this new engine. They could have put in a GM engine but instead, they chose to put in a remanufactured engine with severe limitations on the warranty. I just want shoppers to be informed about my experience with Kent County Motors. I would never do business with Kent again and caution anyone considering purchasing a vehicle from Kent, not to shop there. More

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10 year relationship Kent County Motors always goes above and beyond to provide us with the car we want. Jay Lewis is our go to sales guy and the service department is al Kent County Motors always goes above and beyond to provide us with the car we want. Jay Lewis is our go to sales guy and the service department is also fantastic. Jay Whitby bent over backwards to get the car we wanted from another dealer out of state. More

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Great job Everything was great from beginning to end. Our Garage, shop, car, truck, motorcycle, house and most everything in it burned on Dec. 24, 2018. We have Everything was great from beginning to end. Our Garage, shop, car, truck, motorcycle, house and most everything in it burned on Dec. 24, 2018. We have very little left and Shawn, Jay and Scott worked tirelessly to get us back in vehicles and not only that but the ones we wanted. It was great. More

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2019 Sierra From the time you enter this dealership until the time you leave with a vehicle, everything is first class. I can’t thank Jeff Harvey enough for his From the time you enter this dealership until the time you leave with a vehicle, everything is first class. I can’t thank Jeff Harvey enough for his first class help! More

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Awesome experiemce I was in search of a used vehicle for a college kid. I contacted a friend who referred me to Jeff Harvey at Kent County Motors in Dover Delaware. Je I was in search of a used vehicle for a college kid. I contacted a friend who referred me to Jeff Harvey at Kent County Motors in Dover Delaware. Jeff is nothing short of phenomenal to work with and I would highly suggest visiting him. He was kind courteous and understanding I have never had a better experience with a car salesman Thank you so much Jeff for all of your help and your continued concern to make sure we are satisfied More

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Amazing If you want a no nonsense place to purchase your next vehicle than Kent County Motors is it!!! From start to finish it was always professional!!! Make If you want a no nonsense place to purchase your next vehicle than Kent County Motors is it!!! From start to finish it was always professional!!! Make sure you stop in and ask for Ashley Eason!! She is top notch!!! More

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Great customer service Jeff worked hard to get me a fair price for my trade. Together we came to good deal and i bought my 2nd vehicle from kent county motors Jeff worked hard to get me a fair price for my trade. Together we came to good deal and i bought my 2nd vehicle from kent county motors More

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