Jay Whitby

An excellent customer-directed experience in purchasing a new vehicle that we have experienced in quite some time. The process was extremely smooth, informative and efficient. Jeff Harvey, Chris Blades and T new vehicle that we have experienced in quite some time. The process was extremely smooth, informative and efficient. Jeff Harvey, Chris Blades and The Entire Kent County Motors family were very accommodating in making sure that we were satisfied with our purchase. It was refreshing to work with a group of people who truly believe in their product and want you to be satisfied with your purchase. The Whitby family has been serving the area for many years and hoping for many more. We will definitely be back for our next vehicle purchase and would recommend the dealership to anyone looking for a non-stressful vehicle-buying experience with the most knowledgeable, personable and professional team. More

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I ordered a new truck in December 2021. After all the delays and constraints, I finally took delivery in June 2022. Without going into further details, Jeff kept me posted every step of the After all the delays and constraints, I finally took delivery in June 2022. Without going into further details, Jeff kept me posted every step of the way. I'm sure he got tired of my endless texts and phone calls but was always patient. He explained everything each step of the way including the delivery process. I got everything I wanted in the end and it was worth the wait. I can't thank everyone enough at the dealership for always being courteous and knowledgeable. Special thanks as well to Jay Whitby and Shawn Wallace. These three gentlemen made sure I was happy. Anyone looking for a vehicle, go see them! Thanks again. I love my new Sierra! More

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This is the first time I have had such a positive experience with a car dealership. The sales staff is knowledgeable about their products. I was able to tell Shawn exactly what I wanted in the ca experience with a car dealership. The sales staff is knowledgeable about their products. I was able to tell Shawn exactly what I wanted in the car itself and the financing I required. I had a good selection of vehicles to choose from, in my price range. Shawn was able to discuss each one in detail so I was able to pick the best one for me. The finance dept was able to get me the best deal with the applicable rebates and financing. There was no pressure from anyone, only help and suggestions I will definitely recommend this dealership to my friends and family More

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Excellent Service! Jay, and Rodney were excellent! They were very helpful, and knowledgeable! My finance person was phenomenal as well! I definitely would recommend Everyone! were very helpful, and knowledgeable! My finance person was phenomenal as well! I definitely would recommend Everyone! More

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Kent County Motors made my car buying experience so easy! Everyone was so nice. Matt made sure the car that I wanted was ready for me when I arrived, Shawn Wallace helped me confirm that it was everything I Everyone was so nice. Matt made sure the car that I wanted was ready for me when I arrived, Shawn Wallace helped me confirm that it was everything I wanted and more! He was so patient with me and made sure that I was fully educated in what I was signing up for. Thank you all for making sure that my first car buying experience was not an all day process, your hard work is so appreciated! I would HIGHLY recommend that anyone just starting out or even looking to buy another car make Kent County Motors their first choice! More

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I had a wonderful experience at Kent County Motors. I was traveling a long distance for the vehicle I wanted and the entire team at KCM went out of their way to make it a fast and pain free process. I will d traveling a long distance for the vehicle I wanted and the entire team at KCM went out of their way to make it a fast and pain free process. I will definitely consider buying from Kent County Motors again even though it is almost 100 miles from my home. Thanks to Jay, Jay and Roger. More

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Shawn was great and very knowledgeable about the car! Went above and beyond even after the sale picking up and dropping off my car from my work for detailing. Went above and beyond even after the sale picking up and dropping off my car from my work for detailing. More

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What a pleasant experience from our first phone call to Kent County Motors, and speaking w/Sales Consultant Christopher Blades until driving home in our 2017 Volkswagen Passat! We highly recommend KCM fo Kent County Motors, and speaking w/Sales Consultant Christopher Blades until driving home in our 2017 Volkswagen Passat! We highly recommend KCM for its warm and friendly way of doing business... Sincerely, Tom & Myrland Keller More

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Always a pleasant place. We have never been pressured to purchase a vehicle and the salesperson has always been polite. The service department is wonderful. We always come back to Kent County Motors and r purchase a vehicle and the salesperson has always been polite. The service department is wonderful. We always come back to Kent County Motors and recommend them to our friends. More

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I can't say enough about the ease, courtesy, and professionalism surrounding our recent deal with Jeff Harvey and Jay Whitby! My fiance wanted to test drive a Ford Explorer - Jeff put her in it so professionalism surrounding our recent deal with Jeff Harvey and Jay Whitby! My fiance wanted to test drive a Ford Explorer - Jeff put her in it so she could bring it to my work to show me. It was 1-owner mint and perfect for us. She took it back to the dealership and they had already appraised her potential trade (offered us more than they should have based on the condition). Jeff called me within 5 minutes of her bringing the Explorer back to ask me what I thought - I gave him a few numbers that would get the deal done for us. Jay called back with better numbers selling his at a number cheaper than anyone around with a comparable vehicle, while boosting our trade. The entire deal start to finish took 90 minutes - no gimmicks, no upselling things you don't need, just a solid vehicle at a great price, and a more than fair offer for the trade! If you haven't shopped for a used vehicle at Kent County Motors, I'd say go see Jeff and Jay - you won't be disappointed! More

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