Jayda Benos

Better than the first time I went there. Issues with car I bought 3 months before, they rectified it. Questions were asked the first time, with wrong kind of answer & I was gullible. I left out with a d I bought 3 months before, they rectified it. Questions were asked the first time, with wrong kind of answer & I was gullible. I left out with a different car. More

by heatharmack Verified Customer Verified Customer

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They are very people and they know exactly what they they are doing at this dealership highly recommend. are doing at this dealership highly recommend. More

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Patrick was so kind and patient. He took his time and didn’t make us feel rushed. We really appreciated not only his kindness but his professionalism. Everyone there were great. We will be back for sure. didn’t make us feel rushed. We really appreciated not only his kindness but his professionalism. Everyone there were great. We will be back for sure. Thank you so much for our awesome experience More

by j.v.monds Verified Customer Verified Customer

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I love the attitudes in the building. However, they missed out on a 5 star because they forgot to top off my fluids at my service appointment. Human error is ok tho. Would still recommend! missed out on a 5 star because they forgot to top off my fluids at my service appointment. Human error is ok tho. Would still recommend! More

by L.A. Verified Customer Verified Customer

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My 2 takeaways from my experience at ALM Kia South in Union City, Ga : - If you find a good deal online, they will stall until corporate raises the price online so they dont have to honor it. (Even if Union City, Ga : - If you find a good deal online, they will stall until corporate raises the price online so they dont have to honor it. (Even if you put a deposit down) - Even the kind & knowledgable sales people will lie and manipulate the situation. They will tell you anything that sounds good to fit their objecttive. Horrible experience. Found a car online for a great price. Visited this location on a Saturday (6/5) and Kevin Elder told me this car was a trade in that hadn’t arrived yet & that he had no idea when the car was supposed to arrive. He told me to call constantly everyday to check the status, but seemed irritated that the car was listed at such a great price. I called the following day (6/6) and spoke to Jasmine B. She was very friendly and answered all my questions. Per our conversation, I sent my info to put a 2 day deposit down to block anyone else from getting the car and lock in the price as the car was supposed to arrive Tuesday (6/8). I attempted to keep contact with Jasmine to no avail. A week goes by without any communication. Finally got in contact with Jasmine the next Monday (6/14) to check the status. She claimed the car still hadn’t arrived, but the price suddenly jumped $5000 (2 weeks after being listed) and the only way I could have locked in that first price was to pay for the car in cash or finance it. A car that THEY or I had not physically seen or driven. More

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Great experience and car is running like new kind and friendly and fast service and a I will be back for my next oil change thanks friendly and fast service and a I will be back for my next oil change thanks More

by bc_country@yahoo.com Verified Customer Verified Customer

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WORST CUSTOMER SERVICE EVERRRRR!!! Where do I start. I bought a car off their lot in a FRIDAY (2021 Kia 4miles) after paying my money they told me the car had to be inspected. Ok hours later I decided I h bought a car off their lot in a FRIDAY (2021 Kia 4miles) after paying my money they told me the car had to be inspected. Ok hours later I decided I had to go n will return in the morning for my keys. When I reached out to the sales man he told my my car still isn’t ready and they had to order parts for it come back Monday. That’s wasn’t going to work for me. When ask for a number to speak to somebody about this he told me nobody is going to answer. I decided to drive back up there. Long story short I asked for a manager n I got the run around for at least another hour after being told by 4 different people somebody will bring me my keys in 5 minutes and my sales man was out getting food! Needless to say I end up leaving the lot once again WITHOUT MY CAR AND IT IS NOW 5 Days Later AND HAVE YET TO SPEAK TO ANYBODY ABOUT WHERE MY CAR IS AND WHY IT NEEDED PARTS IN THE 1st PLACE!!!! Apparently These ppl will ignore you after take your money. I had a bunch of family fly in town and I was transportation for half, had to waste MORE unnecessary money on a rental UNACCEPTABLE YALL NEED TO DO BETTER MAN More

by pooka_took Verified Customer Verified Customer

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Great team . Great place to get a car . They were very nice and worked with me right away . Highly recommended . Second car from this shop . nice and worked with me right away . Highly recommended . Second car from this shop . More

by carlosmcelroy66 Verified Customer Verified Customer

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Extremely friendly and took very good care of my vehicle! I will be back for future service needs! Thanks for everything and good luck in the future! I will be back for future service needs! Thanks for everything and good luck in the future! More

by tmcc9393 Verified Customer Verified Customer

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The BDC manger could have handled my purchase better by doing a credit app after I filled one out online. Instead told me I had to come into the store and the car I wanted would be available, which it was doing a credit app after I filled one out online. Instead told me I had to come into the store and the car I wanted would be available, which it was not even located at that location. As I was about to walk out I was put with Tyrone Duncan which found me a car, and make my purchase process fast and wonderful!!!!! More

by alisha Verified Customer Verified Customer

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