Jeana Zajaczkowski | Page 20

They're like family. We we in need of a good vehicle. Lots of things needed to be considered. Trash nd the Gates team worked very hard for us. We left there extremely ha We we in need of a good vehicle. Lots of things needed to be considered. Trash nd the Gates team worked very hard for us. We left there extremely happy with the service. Thanks Tara! More

Print

Quality and confidence in all! You want to spend your hard earned money effectively these days, this is why we return to Gates GMC Nissan. Bob Lussier helps us find the vehicle we n You want to spend your hard earned money effectively these days, this is why we return to Gates GMC Nissan. Bob Lussier helps us find the vehicle we need, and the service department keeps that vehicle in top notch condition! More

Print

Fantastic caring and understanding service from all areas In March 2014 I was able to lease a brand new Nissan Versa Note thanks to Brian and Nick. In July of 2016 I received a letter letting me know that Nis In March 2014 I was able to lease a brand new Nissan Versa Note thanks to Brian and Nick. In July of 2016 I received a letter letting me know that Nissan was giving me a 2 month forgiveness on current lease payments. I went in and the plan was to keep the 2014 Versa as I loved the car and it only had 17,770 miles on it. and I had no money to even think about replacing it as I'd just lost my husband. Tara was my new contact as Brian had recently moved on to better things. She was very understanding of my wants and other situations and explained that I might be better of in the long run if I replaced the 2014. 1 New lease would be fully warranteed. 2. I'd get another 4 free service checks over the next 2 yrs and 3 Nissan had already approved my credit due to my current credit and on time payments on it. Needless to say we got right to work on test driving a 2016 Nissan Sentra.. Although I was not overly impressed with it at the time (the 1 we test drove had things I didn't want or need and I didn't care for the color.) When we got back to the dealership Tara immediately check inventory at other locations and found the color and options I was looking for in southern New Hampshire and they could have it here and ready for me to pick up Monday morning. The car I know lease was driven 152 miles by Nissan employees from it's original location in Portsmouth, NH to this dealership in CT and that is the only mileage that was on the car when I picked it up. I have since moved to upstate New Hampshire and have a total of 1850 miles on the car to date. Tar and the service department have been in contact with making sure all is well and even though I'm 6 hrs away I'm still able to come to CT for my free service when i come down to visit family. Thank you all for your wonderful service to me and the community at large. More

Print

Outstanding all around service This is the the 5th automobile we have purchased from Gates and Jay Handfield. They bend over backwards to make sure your automobile buying experience This is the the 5th automobile we have purchased from Gates and Jay Handfield. They bend over backwards to make sure your automobile buying experience is a good one. Its a pleasure to work with these people, especially Jay. Everything flows and there is no pressure to buy. Jay is very low key but very knowledgable. Your car is serviced and ready when you come to pick it up. I wouldn't go anywhere else. More

Print

Jeana is the best! Every time I bring my car in for service, whether it's scheduled or not, Jeana always makes me feel like family. She is unfailingly pleasant, courteou Every time I bring my car in for service, whether it's scheduled or not, Jeana always makes me feel like family. She is unfailingly pleasant, courteous and knowledgeable. She explains all the work needing to be done in terms I understand and gives an accurate time estimate. She is absolutely amazing as a customer service person! More

Print

Great place The best dealership around Connecticut. The best service department. Friendly and helpful. Nick and Ralph are always there to help me. If they are not The best dealership around Connecticut. The best service department. Friendly and helpful. Nick and Ralph are always there to help me. If they are not there someone else will step in and help. They treat me like family too bad I can't get the family discount!!! Haha More

Print

Fantastic I am very pleased with my experience at Gates GMC, all staff were extremely professional, knowledgable, pleasant, and efficient. Martin and Chris made I am very pleased with my experience at Gates GMC, all staff were extremely professional, knowledgable, pleasant, and efficient. Martin and Chris made the experience of purchasing a new vehicle pleasurable. I am very satisfied with the service provided to me. More

Print

Always a pleasure This is my 7th purchase from Gates and I wouldn't go anywhere else. They are are pleasure to work with in every aspect. Bob Lussier is kind, thoughtfu This is my 7th purchase from Gates and I wouldn't go anywhere else. They are are pleasure to work with in every aspect. Bob Lussier is kind, thoughtful and remembers how technology savvy we are. He works with us for a great deal and always provides transparency. The financing dept is also amazing. They get through the paperwork in such a speedy time. Plus, they always tell us about different financing options. This time around (for the limited edition Star Wars Rogue) he brought a new financing option that saved us more money and no extra work on our end. I am so excited to have one of two of these Rogues that Gates received. More

Print

Excellent buying experience Nate Rameaka & Chris Messier - a dangerous combo - two of a kind. Friendly, Courteous, Knowledgeable with exceptional personalities. Sold me Nate Rameaka & Chris Messier - a dangerous combo - two of a kind. Friendly, Courteous, Knowledgeable with exceptional personalities. Sold me a good one. "I'll be back!" A Five Star Rating to Mgr. Ryan Lapierre and his crew too. More

Print

Gates is the best If you need a vehicle and are unsure of what you want, speak to Bob Lussier. He is extremely knowledgeable and helpful with out being pushy. I went i If you need a vehicle and are unsure of what you want, speak to Bob Lussier. He is extremely knowledgeable and helpful with out being pushy. I went into the Nissan building first, I was greeted by Tara who was extremely friendly and professional. She walked me over to the Buick building( I was referred to Bob from a friend). When we walked into that building Thomas greater me and brought me over to Bob's desk. The feeling of friendliness and genuine hospitality is pervasive through out the building. If you are looking for a vehicle and want knowledgeable friendly people to help you navigate the ins and outs of car buying, I highly recommend the gates team! More

Print