Jeff Baskin | Page 27

I must say, I am very impressed with Windgap Chevy. I was a tough situation with my current vehicle and it was suggested that I try Windgap Chevy for my vehicle needs and they completely surpassed my exp was a tough situation with my current vehicle and it was suggested that I try Windgap Chevy for my vehicle needs and they completely surpassed my expectations! First off, customer service was excellent, I had arrived almost 20 minutes early for my appointment and they weren't even open yet, however, I was greeted immediately by Mike Dalton... He introduced himself and I had informed him I was there for an appointment with Bryan Statler. He invited me inside for refreshments and donuts while I waited. The Quality of work was fantastic, these guys truly worked magic and made what seemed to be an impossible situation possible... They never gave up and kept working hard to ensure that I was happy and to explore every opportunity to get me into the vehicle that I wanted... Everyone there was extremely friendly, all saying hello and not stopping just there but also some small talk, even those who weren't working with me directly. I was never shy'd away or shrugged off... As far as the price, all vehicles there seemed to be adequately equipped and were a great value for your money, especially compared to other auto makers. Overall, in the end, the experience I had was one I will never forget and I can say one thing for sure, they have earned my business in the future not just because of the 5 factors in this survey but because I became a part of their family as soon as I walked in, I wasn't an outsider! These folks were just plain awesome!!! More

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It was a good experience and Jeff Haskins was happy to help me solve a minor issue!!! The staff was very friendly and helpful and also family like. help me solve a minor issue!!! The staff was very friendly and helpful and also family like. More

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Tom Ehrlich is second to none I have purchased five cars from this dealer and will never go anywhere else. Also Jeff Baskin, Mike, and JR are awesome people. This is the best dealer I have ever dealt with. from this dealer and will never go anywhere else. Also Jeff Baskin, Mike, and JR are awesome people. This is the best dealer I have ever dealt with. They are honest and stand behind everything they do 110% from sales to service. I reccomend to everyone buy from Wind Gap Chevy. You will not be disappointed. More

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This is our second purchase from Windgap Chevy. All I can say is they are an amazing team of professionals. They came through for us once again and it was by far the best experience this last purchase. can say is they are an amazing team of professionals. They came through for us once again and it was by far the best experience this last purchase. I love my new 2013 Equinox. Thank you thank you thank you to all of you! Bob Silagyi is a good man and He will certainly do what he can to make your dreams come true. I will continue to send others your way for certain. Jeff, Monica, Mike and Jim... you all also helped just as much in making this dream come true. More

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I loved my experience! I was so pleased with the service I was given! Nate was extremely wonderful! Chevy Buick is lucky to have him working for them! Good job guys! :) I was given! Nate was extremely wonderful! Chevy Buick is lucky to have him working for them! Good job guys! :) More

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not only was my daughters and my experience at windgap not worth remembering, but now she has a new car from them that has less than 20,000 miles and problems that everytime she takes it back to a chevy d not worth remembering, but now she has a new car from them that has less than 20,000 miles and problems that everytime she takes it back to a chevy dealer they all tell her "well, thats just how sonics are". a terrible suspension issue that they cant solve..typical american made products in this country. thats one reason i dont buy american anymore. poor quality and service. sounds like another lemon law issue. probably a lot more of them on the lot, too. More

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This car buying experience was wonderful. No stress, nice & helpful. Went above and beyond to get a great financing offer. I will be recommending this dealership & BK to anyone who asks where to get nice & helpful. Went above and beyond to get a great financing offer. I will be recommending this dealership & BK to anyone who asks where to get a car. Cant say enough about the experience. More

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The Tuesday before thanksgiving my wife had a car accident Our 2006 Chevy Uplander was totaled when she was hit by a drunk driver. We knew our credit was going to be a bit of a challenge (we have bee accident Our 2006 Chevy Uplander was totaled when she was hit by a drunk driver. We knew our credit was going to be a bit of a challenge (we have been working hard on fixing our credit) We went to a couple dealerships one of which made lots of promises of "$5500.00 for any trade and advertised they would help anyone with credit problems and pay off your current loan no matter how much you owe" this dealership delivered nothing after being there for over 6 hours! A co worker of mine asked if we tried Wind Gap Chevy This coworker said that they helped her get a brand new car and her credit wasn't the best either. we took a ride to Wind Gap Chevy that evening, expecting to be disappointed once again. when we pulled into the parking lot my wife spotted an Orange chevy Sonic and said I want that car! We were met in the parking lot by salesman Seth DeBoer We explained our situation to Seth, with this he said lets take the car for a ride, we went on test drive my wife fell in love with the car, We then went inside Seth took all of our information and gave it to the finance dept it was late in the day so we left for the evening expecting to hear the call the next day that we would need a large down payment or they could not get us financed. the next day came and we received a phone call that we were approved for a loan and they were going to take my 2001 Jeep Grand Cherokee with a bad motor as a trade and pay it off (we owed more on this vehicle than it was worth) We went back to the dealership to get the details much to our surprise the Staff at Wind Gap Chevy got us approved for the car my wife wanted with a reasonable down payment and a monthly payment well within our budget. We now know were our next vehicle will come from and we will certainly tell each and every person we know how our experience was at Wind Gap Chevy. The staff at Wind Gap Chevy went above and beyond to get us financing. Once again I would like to thank everyone involved with our purchase of our 2013 Chevy Sonic LTZ, you have gained loyal customers who will definitely pass the word on to all about our experience and satisfaction. More

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The over all experience was very pleasant, exciting and helpful. We had never purchased a new car before and they made it very easy for us to make a decision, especially since they helped us to get the pri helpful. We had never purchased a new car before and they made it very easy for us to make a decision, especially since they helped us to get the price within our affordable range. More

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Everyone was so friendly and helpful. As a woman, everyone kept telling me not to go car shopping by myself. But I knew that at Brown Daub Wind Gap I would have nothing to worry about. I am very th everyone kept telling me not to go car shopping by myself. But I knew that at Brown Daub Wind Gap I would have nothing to worry about. I am very thankful to have a dealership that I know will always treat me fairly and respectfully. Bill, Thank you for helping me find the perfect car for me (again)! More

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