Jeff Bowman | Page 5

Like any periodically consistent interaction with a group of human beings, my experiences at Subaru vary by the given day. When you all opened the new service center, we could all hear a faint discordant mel of human beings, my experiences at Subaru vary by the given day. When you all opened the new service center, we could all hear a faint discordant melody played by a wil o wisp, or perhaps a troupe of leprechauns sent from some far off boardroom, who (in addition to singing poorly) were seemingly there to try and recoup the monies spent for such a place from the pockets of us Subarubians. That era of price gouging and overt pressuring to purchase un-necessary parts and/or services seems to have smoothed (but the vestiges remain with many of us). Btw, you forced me to write 15 words so now we ramble on together, lol. But fear not, the journey ends soon. Seriously, it did not feel good when the new service center was opened and every customer felt like they were being bludgeoned for more money- it’s a cool center, but we don’t NEED all that, do we? I hope the tire sensor machines do not replace actual human jobs (they seem to only occasionally be accurate; I think the readings on my tires have been wrong 3 of the 4 times I’ve been since those systems were implemented). Jeff is awesome, many of the staff are awesome. It’s the people that matter, not the machinery. More

by A to the F to the real Verified Customer Verified Customer

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Very professional, easy to talk with, and explains what we want to hear. Time reapond we want to hear. Time reapond More

by Rithea Verified Customer Verified Customer

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Jeff Bowman has been assisting me with servicing my 2013 Subaru Outback for several years now and he has always been honest and transparent with recommended maintenance and service. I would not hesitate to Subaru Outback for several years now and he has always been honest and transparent with recommended maintenance and service. I would not hesitate to refer any of my family or friends to Jeff. More

by lhuynh2 Verified Customer Verified Customer

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Fantastic service representatives, great waiting area, and fast service. I've been very happy every time I've used this dealership, from purchase to maintenance. and fast service. I've been very happy every time I've used this dealership, from purchase to maintenance. More

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Overall a good Subaru service experience, I would recommend this dealership for service and car repairs. recommend this dealership for service and car repairs. More

by MALAFELLERMAN908 Verified Customer Verified Customer

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First rate all around from top to bottom! Love the new building especially the waiting area for customers! Love the new building especially the waiting area for customers! More

by ROBINLEMBRY Verified Customer Verified Customer

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Agree with other rater that five stars should be enough. Writing 15 words is not necessary. Writing 15 words is not necessary. More

by STEVE86951 Verified Customer Verified Customer

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I received excellent service from Isaia in the service department. He went above and beyond my expectations to ensure that the repairs were completed. Isaia and his teammate provides excellent customer se department. He went above and beyond my expectations to ensure that the repairs were completed. Isaia and his teammate provides excellent customer service. I can honestly state that the personnel at Subaru of Gwinnett genuinely care about their customers and their vehicles. I Thank the mechanics, management and staff here as well. They are Awesome and I highly recommend Subaru of Gwinnett and Isaia in the service department!!! More

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Service was fast and friendly with a comfortable waiting area. Jeff was also excellent at communicating. area. Jeff was also excellent at communicating. More

by AMANDAFIELD26 Verified Customer Verified Customer

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The dealership’s employees are warm and friendly and the service is exceptional. The service received there is completely different than any other car dealership experience I’ve had. There’s no reason to ev service is exceptional. The service received there is completely different than any other car dealership experience I’ve had. There’s no reason to ever buy a car anywhere else for me. More

by SARAHMAREN Verified Customer Verified Customer

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