Julie Adams

I couldn't have asked for better customer service! The entire team was attentive, and beyond helpful, kind and courteous. I went in for a service appointment consultation and traded a car I owned for The entire team was attentive, and beyond helpful, kind and courteous. I went in for a service appointment consultation and traded a car I owned for less than 4 weeks on the spot (a Subaru Forester bought from a different dealership). There was no pressure, just knowledgeable answers to my questions and a true consideration for what was in my best interest. I'm lucky to now call Jody, Jason and Adam 'My Team'! I met several people in addition so I'm sure I missed acknowledging a few individuals that helped me that day, checked on me and had a welcoming smile... thank you! Subaru of Gwinnett sets the bar high! More

by DINAH_S Verified Customer Verified Customer

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This was one of the few new car buying experiences I can say I enjoyed. All of the staff that I had contact with were pleasant, caring, and helpful. When we got home we had no buyer regrets. say I enjoyed. All of the staff that I had contact with were pleasant, caring, and helpful. When we got home we had no buyer regrets. More

by 4th Subaru Verified Customer Verified Customer

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Very pleased with our Forester and the service provided by sales and Love Encore. Keep it up! by sales and Love Encore. Keep it up! More

by MURPHYBED33 Verified Customer Verified Customer

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From the moment my dad and I arrived to the last moment of purchasing my new car, I had a 10/10 experience. David was very welcoming, knowledgeable and kind. He was never pushy or rude. Everyone else I met of purchasing my new car, I had a 10/10 experience. David was very welcoming, knowledgeable and kind. He was never pushy or rude. Everyone else I met, including works from financial and maintenance service, were very kind and helpful. I highly recommend!! More

by Tania Verified Customer Verified Customer

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I recently purchased a 2026 Subaru Outback Wilderness from Subaru of Gwinnett, and it was another fantastic experience. I’ve worked with Matthew Buckles before, and once again he was outstanding. He m from Subaru of Gwinnett, and it was another fantastic experience. I’ve worked with Matthew Buckles before, and once again he was outstanding. He made the process easy, answered my questions, and helped me find the exact vehicle I was looking for. The entire purchase was straightforward with no pressure, no unnecessary back-and-forth, and no nonsense during the paperwork. Susan in Finance was friendly, efficient, and made the paperwork process quick and stress-free. I also really appreciate Julie Adams taking the time to schedule my Love Encore appointment so I can learn all the features of my new Outback Wilderness. It’s a great example of the customer service that continues after you drive off the lot. To top it all off, the dealership even delivered my new Outback to me, making the entire experience incredibly convenient. Subaru of Gwinnett continues to provide excellent customer service before, during, and after the sale. I highly recommend them to anyone looking for a hassle-free car buying experience! More

by SarahRees Verified Customer Verified Customer

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Everyone is awesome and I'm so glad I found this dealership. No pressure, just nice people with great cars! Thank you! dealership. No pressure, just nice people with great cars! Thank you! More

by CATHERINEBOSTIC Verified Customer Verified Customer

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Excellent experience overall. Staff was well qualified and listened our wishes. I would definitely recommend the dealership and the products to my friends & relatives. Staff was well qualified and listened our wishes. I would definitely recommend the dealership and the products to my friends & relatives. More

by MSALEEM4174 Verified Customer Verified Customer

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Wonderful experience when we purchased our new Outback. The sales representative was very informative and knowledgeable also the finance and insurance young lady that helped us. We are so far very happy The sales representative was very informative and knowledgeable also the finance and insurance young lady that helped us. We are so far very happy with our new car. More

by AMG1158 Verified Customer Verified Customer

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I had a positive experience at the dealership working with my salesperson Preston, along with others. with my salesperson Preston, along with others. More

by CXJORDAN191 Verified Customer Verified Customer

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The absolute best dealership I have ever bought a car from! I will now recommend to all my friends. from! I will now recommend to all my friends. More

by TAMHARGRAVE Verified Customer Verified Customer

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