Jeff Davis | Page 5

My service advisor was very knowledgeable and professional. 10 out of 10 rating . I would recommend him to anyone professional. 10 out of 10 rating . I would recommend him to anyone More

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Mercedes of Boston takes professionalism and thoroughness to the next level compared to other dealerships I deal with for our work vehicles. Our service advisors, Schneider & Jimmy, keep me informed and are to the next level compared to other dealerships I deal with for our work vehicles. Our service advisors, Schneider & Jimmy, keep me informed and are easily reached if I have questions. Our E-class wagon is always returned promptly and as close as possible to 'new' condition. The scheduled service visits are positive experiences with all my questions answered. Looking forward to buying our next Mercedes from them. More

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As usual, the service was excellent and timely. The staff was knowledgeable, helpful, and patient. The staff was knowledgeable, helpful, and patient. More

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Mercedes Benz of Boston continues to provide an exceptional experience when purchasing a used vehicle. After test driving a vehicle that I was initially interested in, I realized that it was not t exceptional experience when purchasing a used vehicle. After test driving a vehicle that I was initially interested in, I realized that it was not the right fit. Salesperson, Eric Ilchenko, assured me he would find me my perfect match. It was clear his goal was to find me a vehicle that met my criteria, rather than pushing me towards any particular make or model. Eric eventually found me exactly what I was interested in purchasing and enlisted the help of Albert Berisha from the Service Department to ensure the vehicle was 100%. Albert personally inspected the vehicle and reviewed its past service history. I credit the General Manager, Jeff Davis, in recruiting and training these outstanding employees that are huge assets to the company. Trust me, this is the 5th vehicle I’ve purchased from this dealership in six years. I wouldn’t consider buying another car without the advice of Eric, Albert, or Jeff. More

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This is my first service and impression: so far it’s at par with my previous experience with Herb Chambers Porsche for 21 year!!!! Excellent communication and provided loaner was delivered to my work plac par with my previous experience with Herb Chambers Porsche for 21 year!!!! Excellent communication and provided loaner was delivered to my work place and same with delivery of my GLS450. More

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Mercedes-Benz Of Boston is a very professional auto dealer with knowledgeable staff offering tremendous help with your purchase I highly recommend them. dealer with knowledgeable staff offering tremendous help with your purchase I highly recommend them. More

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Mercedes-Benz of Boston in Somerville deserves all my greetings. The work they are doing and the responsibility they are taking on are great. The general manager, Mr. Jeff Davis, is creatively finding ou greetings. The work they are doing and the responsibility they are taking on are great. The general manager, Mr. Jeff Davis, is creatively finding out solutions to fix my front bumper damage as of today. Your professionalism in treating customers as a priority is greatly appreciated. More

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Rob Tinkham at Mercedes Benz of Boston is a consummate professional. Made the transition from gas to electric simple. From initial order to delivery was right there every step of the way to make sure professional. Made the transition from gas to electric simple. From initial order to delivery was right there every step of the way to make sure I was informed and satisfied with my purchase. More

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Horrible customer service, to charge 199 for putting a battery in a vehicle without any prior consent is unacceptable. Notably - they offered to tow my car to their shop - and I bought my car there as we battery in a vehicle without any prior consent is unacceptable. Notably - they offered to tow my car to their shop - and I bought my car there as well and have given them a fair amout. Of business, but I will never give them direct business again moving forward. BEWARE More

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Estimate for repairs was timely, service was great and I was Able to get my car back quickly. was Able to get my car back quickly. More

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