Jeff Fernandez
Jeff Fernandez at Tom Wood Toyota

Jeff Fernandez | Page 2

Business manager

Tom Wood Toyota

6408 Crane Drive
Whitestown, IN 46075

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rated
53 Reviews

Jeff, was born and raised in Illinois, but has spent the majority of his adult life in Indiana. He now resides in Avon Indiana with his wife and three children, plus one"crazy" dog . With a family of five and their dog Ninja, they love to go to parks and the local theater for family adventure days. Jeff likes to make this a fun and exciting experience for each individual he helps purchase their next vehicle.

Dealership Experience

6 yrs, 8 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

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rated

53 Reviews

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53 Reviews of Jeff Fernandez

June 25, 2022

Dealership Rating
Employee Rating

Great customer service, very knowledgeable and friendly staff. When buying a car, this is the dealer to go to. More

by Pimentef
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Rangel-Scott

Jun 26, 2022

Tom Wood Toyota responded

Thank you for your praise! We're delighted our team welcomed you with professional assistance that earned Tom Wood Toyota your confidence. Enjoy your new ride!

June 12, 2022

Dealership Rating
Employee Rating

The staff was very helpful from Ron in Sales to Jeff in Finance. A very positive experience. I would highly recommend Tom Wood Toyota. More

by Tammy.mazelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Rangel-Scott , Tonya with Internet Sales

Jun 13, 2022

Tom Wood Toyota responded

Tammy, thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Ron and the Tom Wood Toyota team. Drive safely, and we hope to see you back again down the road!

May 26, 2022

Dealership Rating
Employee Rating

Ron was a great help in my car buying experience! Also very knowledgeable of the features that my RAV4 had, even some I wasn’t aware of. Will definitely recommend this dealership to any of my family More

by Robj1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 27, 2022

Tom Wood Toyota responded

Hi Rob - We are thrilled to hear that Ron delivered informative and helpful service. Thank you for coming to Tom Wood Toyota for your Toyota RAV4 and recommending our dealership! We wish you safe driving.

May 23, 2022

Dealership Rating
Employee Rating

Ron with Tom Wood Toyota has been one of the friendliest sales representatives I have worked with. He made everything straight forward and easy and made sure I got the car I wanted. The dealership overall h More

by Jake S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Rangel-Scott

May 23, 2022

Tom Wood Toyota responded

Hi Jake - Congratulations on your new car! Thank you for choosing Tom Wood Toyota to trust with your business. We will be sure to let Ron know that his exceptional service helped us earn your five stars. Until next time!

May 11, 2022

Dealership Rating
Employee Rating

Need more comuncation between Desk and shop , maybe little more friendly with customers especially Those who have bought the car there More

by bradymike86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neal Guidarelli, Kyle Underwood, Mike Cuzzo, Samantha Crowe, Yash Bansal , Trey Fields, Alberto Rodriguez, Dennis Smith, Josh Tharp

May 11, 2022

Tom Wood Toyota responded

Thank you for sharing. We aim to provide a high level of communication and client care, and I'm sorry you feel we've fallen short. I want to better understand how we let you down so we can ensure it doesn't happen again. If you're willing to share the details, please give me a call at 317-298-9081. Best, Neal Guidarelli - Service Manager

April 23, 2022

Dealership Rating
Employee Rating

Our salesperson, Ron, was very friendly, knowledgeable, and just great to work with. He found our 2022 RAV4 with all of the options we wanted. Jeff in financing was also wonderful to work with. He explai More

by theirphoenix
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Rangel-Scott

Apr 25, 2022

Tom Wood Toyota responded

Thank you for taking the time to review us! We are so glad to hear that Ron and Jeff delivered such an outstanding purchase experience. Drive safely in your 2022 Toyota RAV4, and enjoy it! We hope to see you back again at Tom Wood Toyota!

April 05, 2022

Dealership Rating
Employee Rating

A great dealership to work with. Everyone was professional, courteous, and knowledgeable. No pressure - a pleasant experience ! More

by tkester2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Brown

Apr 05, 2022

Tom Wood Toyota responded

This is the feedback we love to see! Thank you for being such a fan of Tom Wood Toyota. We're happy you could go home a happy camper. Safe travels!

April 01, 2022

Dealership Rating
Employee Rating

Very smooth and professional experience. I asked for a small extra type of request and the sales person completed this without a hiccup. Nice touch! Highly recommend Tom Wood. More

by cycling807
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith

Apr 01, 2022

Tom Wood Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful ad accommodating purchase experience working with the Tom Wood Toyota team. Drive safely, and we hope to see you back again down the road!

March 27, 2022

Dealership Rating
Employee Rating

Ron did a great job Txs. He understood what I was trying to accomplish and my goals. And communicated that to the sales manager who was making the decision on my deal. Then a More

by hkoch3344
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Underwood, Ron Rangel-Scott , Nick from service. He is not listed above.

Mar 28, 2022

Tom Wood Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Ron and the Tom Wood Toyota team. Drive safely in your new Toyota Camry, and we hope to see you back again down the road!

March 25, 2022

Dealership Rating
Employee Rating

Had a great experience dealing with Ron at Tom Wood. Friendly, knowledgeable, great communication throughout the process. More

by Tpeter
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ron Rangel-Scott

Mar 25, 2022

Tom Wood Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Ron and the Tom Wood Toyota team. Drive safely, and we hope to see you back again down the road!

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