Jeff Fisher | Page 3

My appointment was incorrectly scheduled for the day prior and when I showed up, they had no record of my appointment that day. When I scheduled the appointment, the girl who took my call seemed irritat prior and when I showed up, they had no record of my appointment that day. When I scheduled the appointment, the girl who took my call seemed irritated to have to provide me with dates and times available and didn't seem interested in helping me. She then erroneously scheduled my appointment for the day prior to what I had selected. When I arrived for my appointment, they indicated I could possibly be at the wrong dealership because I have a Chevy, not a GMC. That wasn't the case either, as I had purchased my vehicle from that very dealership within the last year and was there for my free services included with my purchase. With that being said, a nice gentleman (who I assume is management) interceded and said to just get me in for my oil change. After that, the staff must have done some investigating and realized that it was not my fault that I was there on the wrong day. They were apologetic and accomodating. Had I actually read the confirmation text and email I received, I would have realized she scheduled me for the wrong date right off the bat. The oil change and tire rotation was quick, however, the car wash they offered didn't even clean my car. I would have rather skipped waiting the extra 10 minutes and took it to get properly cleaned. I know bugs are difficult to remove, but if you offer to clean my car, then it would be nice to have it actually clean. I enjoyed the beverages and snacks available, as well as the hand sanitizer stationed around the dealership. My salesman connected with me and continued to make sure my needs were met. I think the dealership did an excellent job turning a potentially bad situation into a win! More

by KTW524 Verified Customer Verified Customer

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Awesome I had to back out of a deal a month earlier and when I came back in to look again to see if I was going to purchase they treated me with great respect I had to back out of a deal a month earlier and when I came back in to look again to see if I was going to purchase they treated me with great respect. More

by JEFF@HSIDRYWALL.COM Verified Customer Verified Customer

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Accessories Jeff was great about helping me with accessories for my new car purchase. I really appreciate him going above and beyond to help me. Thanks! Jeff was great about helping me with accessories for my new car purchase. I really appreciate him going above and beyond to help me. Thanks! More

by MYRTABB Verified Customer Verified Customer

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Great Jeff Fisher was very knowledgeable and helpful without being pushy. In all a very pleasant experience. Jeff Fisher was very knowledgeable and helpful without being pushy. In all a very pleasant experience. Jeff Fisher was very knowledgeable and very helpful without being pushy. v More

by HEBEINMD Verified Customer Verified Customer

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From the start, the gentlemen at Boucher were respectful and helpful. I am so glad for the opportunity to do business with them! They were not pushy but listened and responded to my requests and that means and helpful. I am so glad for the opportunity to do business with them! They were not pushy but listened and responded to my requests and that means a great deal! More

by E_MADSEN Verified Customer Verified Customer

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I was able to get good deal with great service and follow through. They did everything they promised and made sure that I left happy. I will be back for the next one. through. They did everything they promised and made sure that I left happy. I will be back for the next one. More

by SPARTY27 Verified Customer Verified Customer

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Great service! Very nice group of people that work here. Quick and affordable service! Great place to go for any vehicle needs. Very nice dealership! Quick and affordable service! Great place to go for any vehicle needs. Very nice dealership! More

by MISAEL P Verified Customer Verified Customer

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Great friendly service. First time bringing my truck into Boucher of Waukesha...awesome experience & great staff. Courtesy ride was appreciated and the team provided timely u First time bringing my truck into Boucher of Waukesha...awesome experience & great staff. Courtesy ride was appreciated and the team provided timely updates on the progress. Thanks. More

by Dan B. Verified Customer Verified Customer

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