Jeff Haraden | Page 3

Outstanding It is always a pleasure to work with the people at Mohawk Honda. It was a seamless transaction and it's actually a fun atmosphere and experience. It is always a pleasure to work with the people at Mohawk Honda. It was a seamless transaction and it's actually a fun atmosphere and experience. More

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Went Above and Beyond... Could not be Happier! An enormous Thank You to Nicole Kearbey and the rest of the team at Mohawk Honda. From the moment I brought my 2016 Honda Civic LX in to be diagnosed An enormous Thank You to Nicole Kearbey and the rest of the team at Mohawk Honda. From the moment I brought my 2016 Honda Civic LX in to be diagnosed for a steering issue, I felt they had my back. Nicole immediately set me up with a loaner vehicle as she was concerned for me and my family's safety first. They then spent many hours working with Honda techs diagnosing the problem. Once the issue was determined, they worked diligently on my behalf to make sure that it would be 100% covered by Honda (as my vehicle was 4,000 miles over warranty at that point but I had been having this problem for some time). Yesterday I picked up my Civic after the work had been performed... and it seriously drives like a dream. Thank You Mohawk Honda... you have certainly earned a lifelong customer!!! More

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Easy/Informed Car Buying I cannot say enough about the " no pressure" and thoroughly knowledgeable manner in which I was treated! It was actually a pleasure to make this purch I cannot say enough about the " no pressure" and thoroughly knowledgeable manner in which I was treated! It was actually a pleasure to make this purchase! Lindsey listened particularly well to what my needs and wants were and responded accordingly. I also was pleasantly surprised by how civil and fair the negotiating went! Both regarding the contract and the trade in. No disingenuous haggling at all!! I Would send anyone to this dealership as a favor the the buyer! Thanks to all concerned ! More

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PURE JOY! I am almost 60 years old and have owned 15 cars in my life. Seven have been Honda's (3 Civics, 1 del Sol, 2 Accords and 1 CRV), and of these 5 were p I am almost 60 years old and have owned 15 cars in my life. Seven have been Honda's (3 Civics, 1 del Sol, 2 Accords and 1 CRV), and of these 5 were purchased new. Although I have actually referred a friend to Mohawk Honda, who told me they were totally shocked at how great their experience was, I have not. Until my lease of a 2017 Civic Sedan EX. My experiences with other Honda dealers have never been bad...all have truly been positive. But my experience today - sincerely - just was unbelievably fantastic. I mean, really, I honestly had no idea how great today was. I have to say that, to start with, my 2005 Accord died an early death 3 days ago (156,000), largely due to my horrible lack of maintenance, resulting in my timing chain breaking and subsequent instant death of the engine. The timing of my Accord's demise was not very good because finances have been challenging. Due to finances, I was planning on buying a used car. I called Mohawk Honda yesterday and explained my situation, and was looking for some guidance. Right from that phone call I was feeling a level of comfort. They suggested that I look into a lease rather than a used car, because the monthly payment would be about the same but I would have a full new car warranty and only need to worry about gas and oil for 36 months. That made perfect sense to me. I was put in touch with Lindsey Haraden within an hour and, within another hour and a few phone calls between me and Lindsey and my wife I made an appointment for 10:00 this morning to look at a '17 Honda Sedan. Lindsey helped me so much over the phone that I was sincerely very impressed at her knowledge and insight. This was my first car lease, so Lindsey was particularly helpful explaining details to me....and also details my wife thought to ask, that I did not. So, today my wife and I met Lindsey at 10:00. I don't know how to describe in words how impressed I was with Lindsey. It was a bit like working with family who was a complete expert in a field I needed help in, and the entire conversation was like I was talking to a good friend. Her communication was thorough yet down to earth, and insightful. To say that there was no sales pressure would be a huge understatement - she clearly seemed to only care to help me get the wheels I wanted and could afford. While I was just kind of looking around the showroom, which was pretty busy, I noticed over and over again how happy, and polite, all the Mohawk Honda staff seemed to be. I mentioned that to someone who was working with Lindsey (who's name I unfortunately forget) and she just glowed about how great it was to work there. I mentioned it later to Lindsey, and generally what I heard her say was that she loved her job and helping people. Both mentioned several community benefits Mohawk Honda participated in - some of which I had already been aware of. During the test drive the four of us tooled around Scotia, and shot over to I-780 so I could feel the interstate drive because my travel will be 90% Northway in reverse-commute mode (thankfully!). Before we left the lot Lindsey walked me through many of the car's features. I have to say that the new Civic design REALLY impressed me. My wife's Accord and my old Accord did not have much in the way of zip, but this Civic most certainly did. I found myself REALLY surprised at how much I liked the car.....and to be honest, I was expecting an experience similar to our Accord's. This Civic reminded me quite a lot like my old del Sol - which was my all-time favorite Honda ever. Even though I am really impressed with the new Civic, I just don't think it can beat how fun the del Sol was. Immediately after we pulled into the lot I declared "sold'! Lindsey walked me through most of the paperwork, including the DMV stuff and jumped in to help steer the insurance info over the phone (on a Saturday). She also provided training to her 'side kick', and my observations are that she was as thorough and insightful with the trainee as she was with me. Lindsey handed me off to Tom for some of the financing work, and Tom was also very helpful. Again, due to recent financial challenges, I was a bit concerned as to how that would go. Much to my relief, our credit hit the highest level, so....yet another blanket of comfort from Mohawk Honda. Lindsey then handed me off to Jake, who walked me through the interior and exterior aspects of the car. Although Lindsey had hit on several of the same details, Jake was very patient and helpful. My experience with Jake caused me to recall my previous experience when I was walked through my last Honda purchase prior to this one, my wife's 2012 Accord. While the person at another dealership was most certainly helpful, I have to say that Jake just seemed to come across with a bit more patience. Today happened to be the coldest day of the winter...VERY blustery....so, I was impressed with how patient he was, especially given the weather and pointing out exterior details. After Jake was done helping me, my wife and I finished signing the financing paperwork and I was on my way home. So, three days ago I killed my car and was on high anxiety. Three days later, I am in a place that I could never have expected to be. All of this......ALL of this......is absolutely due to the folks at Mohawk Honda who helped me from the first phone call to the last handshake. All I can say is that I love these guys, and I cannot possibly imagine how buying a car could be more down to earth, painless and.....actually......joyful. I am just totally, totally blown away with how great this place is. More

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Why go anywhere else? Everyone I've at Mohawk Honda truly does go out of their way to ensure a wonderful, fun experience. I just can't say enough. Everyone I've at Mohawk Honda truly does go out of their way to ensure a wonderful, fun experience. I just can't say enough. More

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Absolutely amazing people! The staff is absolutely amazing very sweet people everything you could ever want at a car dealership. I recommend you see Lindsey! They have more than The staff is absolutely amazing very sweet people everything you could ever want at a car dealership. I recommend you see Lindsey! They have more than just Hondas too! I can't express how many people I will tell about them, hospitality goes along way and they display it with professionality! More

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A great experience!!! Wow! Lindsay Haraden was our sales agent! Best experience ever! Can not say enough about Lindsay and Mohawk Honda!!! The best car buying experience we Wow! Lindsay Haraden was our sales agent! Best experience ever! Can not say enough about Lindsay and Mohawk Honda!!! The best car buying experience we have ever had! More

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Great customer service I dealt with many people during my time at Mohawk Honda and everyone was great!! Damon was my salesman and he went above and beyond to make sure thing I dealt with many people during my time at Mohawk Honda and everyone was great!! Damon was my salesman and he went above and beyond to make sure things went smooth. Everyone there was great and very accommodating. I highly recommend this dealership. I will definitely be doing business there again and recommend friends and family to go there!! More

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3rd time STILL a charm This was the third car in three months that myself or my girlfriend has purchased at Mohawk Honda. Two for my business, and one for her. Every time h This was the third car in three months that myself or my girlfriend has purchased at Mohawk Honda. Two for my business, and one for her. Every time has been phenomenal. From Camren, our sales person, right to Mr. Haraden, one of the owners and EVERYONE in between. Price, quality, and professionalism, every time we walk through the door. We would in no way think of going anywhere else for another vehicle ever again, and why would we! More

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Best Dealership in the world! When you are ready to buy the vehicle that fits your needs and desires and want it to be affordable, there is no better place to visit! Mohawk Honda w When you are ready to buy the vehicle that fits your needs and desires and want it to be affordable, there is no better place to visit! Mohawk Honda will go out of their way to please you! More

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