Jeff Harley
Jeff Harley at Ferrari of San Francisco

Jeff Harley | Page 9

Ferrari Sales Consultant

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

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5.0
162 Reviews

Jeff joined Ferrari of San Francisco in August of 2013 as a sales consultant. He grew up in Philadelphia and went on to study at the University of Delaware where he majored in marketing and minored in economics. Jeff moved to the San Francisco Bay Area in 2004 and has been involved in the high-end automobile industry ever since. Selling Porsche’s for a 7 year period allowed Jeff to hone his product and customer satisfaction skills which are absolutely vital for this very demanding exotic market. His dedication to providing the highest level of customer service has offered him success in this business and will continue to do so in the future.

Languages Spoken

English English

5.0

162 Reviews

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162 Reviews of Jeff Harley

July 29, 2020

Dealership Rating
Employee Rating

Service is great but Ferrari of San Francisco has always been great to us. This year we dealt with Matt and he did not call us back even after multiple voicemails and emai More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Chou , Liana D'Alessandro, Tom McAfee, Matt Quinn

Jul 30, 2020

Ferrari of San Francisco responded

Rose, we sincerely appreciate your feedback and for the opportunity to meet with our team members to discuss your experience with us. Thank you. Please let us know anytime that we may be of further service to you. Make it a great (and safe) day!

July 21, 2020

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True to their words I most truly thank my sales person Jeff Harley and the management team for providing an excelent service and easy transaction from the beginning to th More

by Michael A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Chou , Mark Paddack

Jul 21, 2020

Ferrari of San Francisco responded

Michael, congratulations on your new Ferrari. Thank you for investing your time to share your experience with Jeff, James, and Mark, here on DealerRater this morning. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great (and safe) week!

July 02, 2020

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Great relationship - Great Friendship My first experience with Ferrari of SF was about 3 years ago. I have been a Ferrari owner since 1977! The first transaction was a 2015 Bianco Fuji O More

by Scottf12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Chou , Liana D'Alessandro, Mark Paddack

Jul 03, 2020

Ferrari of San Francisco responded

Scott, receiving feedback like this makes our hearts happy. It is truly what we are here for. We so appreciate you and your wife. Of course, please let Jeff, James, Liana, and Mark, know anytime that we may be of further service to you. Make it a great (and safe) 4th and weekend.

July 02, 2020

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Liana is outstanding! She is detailed and always communicating with schedule and information updates. She is a Great addition to the service team, I was very unhappy with the Ferrari of San Franci More

by Scottf12
Recommend Dealer
Yes

Other Employees Tagged: Liana D'Alessandro, Mark Paddack

Jul 02, 2020

Ferrari of San Francisco responded

Scott, thank you for recognizing Liana and our team at Ferrari of San Francisco. We sincerely appreciate your business and recommendation this morning. Please let Liana, Jeff, and Mark, know anytime that we may be of further service to you. Make it a great holiday weekend.

June 11, 2020

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Gregg and James and team are easy to deal with. Proper time taken to consider my needs and focused on the long term relationship. The service team have also been very good to deal with over the past five More

by leslie
Recommend Dealer
Yes

Other Employees Tagged: James Chou , Liana D'Alessandro, Gregg Jacobs, Matt Quinn

Jun 11, 2020

Ferrari of San Francisco responded

Hello Leslie. First of all, thank you for your nice review and for being with us for the past 5 years! We are glad you had good experiences with our Sales and Service Teams and hope to see you again soon. Please don't hesitate to contact us if you need anything. All our very best!!!!

June 04, 2020

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Best experience! Liana is the best service advisor I have ever dealt with for any car company I have done business with. I highly recommend this dealer to anyone who is looking for people who care about the More

by JU
Recommend Dealer
Yes

Other Employees Tagged: James Chou , Liana D'Alessandro

Jun 04, 2020

Ferrari of San Francisco responded

Thank you for sharing your experience with Liana on the service side, as well as James and Jeff on the sales side of Ferrari of San Francisco. We appreciate you and your recommendation here on DealerRater. Make it a great day!

June 01, 2020

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Employee Rating

very good Jeff was great to work with and his follow up has been spot on. he made everything happen as promised. Liana, has always been great and really works More

by mmarques
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Liana D'Alessandro

Jun 02, 2020

Ferrari of San Francisco responded

First off, congratulations on your new Ferrari. Thank you for sharing your experience with Jeff and Liana. We sincerely appreciate your business and recommendation. Please let Jeff and Liana know anytime that we may be of further service to you!

May 16, 2020

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Employee Rating

Best of the Best I have worked with Jeff Harley since 2004. Over the years he has sole me more than a half dozen cars for me and my family. He has both the knowledge o More

by mcdeeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2020

Ferrari of San Francisco responded

Thank you for being a client since 2004 and to share your experience with Jeff. It means a lot to us! Jeff is indeed very knowledgeable and professional since he worked for several exotic brands over the years and constantly updates his skills. Please do not hesitate to swing by to say hello when the situation permits. In the meantime, we wish you all our very best!

April 29, 2020

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Very professional! One of the main reasons for having my Ferrari’s serviced at the dealership is due to Brad Troedel. He is very accommodating, trustworthy and friendly. He also, follows up after my serv More

by glennjmeyers
Recommend Dealer
Yes

Other Employees Tagged: . ., Mark Paddack, Bradd Troedel

May 01, 2020

Ferrari of San Francisco responded

Hello Glenn. Thank you for bringing your Ferrari's to our Service Department and for your nice feedback on Bradd. We wish you all the best and hope to see you soon!

April 23, 2020

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Friendly, seamless experience with great communication! Thank you Jeff and James for a great customer experience across the board. Friendly, transparent, and fair. I look forward to a long relationship wi More

by Hawthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Chou , Mark Paddack

Apr 23, 2020

Ferrari of San Francisco responded

Congratulations on your new Ferrari and thank you for sharing your experience with us on DealerRater. We appreciate your business and recommendation. Please let Jeff, James, and Mark, know anytime that we may be of further service to you. Have a great (and safe) rest of your week.

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