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Jeff Irby
Jeff Irby at Frank Leta Buick GMC

Jeff Irby

General Sales Manager

Frank Leta Buick GMC

511 S Kingshighway St
Cape Girardeau, MO 63703

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4.0
7 Reviews
4.0

7 Reviews

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7 Reviews of Jeff Irby

December 06, 2025

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Employee Rating

The dealership has a good service dept. Convenient drop off and pleasant waiting area while a vehicle is getting serviced. More

by amyleigh72.as
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pettit, Michael Vass, Dani Tharnish, Allen Williams, Mike Bailey

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Dec 06, 2025

Frank Leta Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Leta Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

December 06, 2025

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Employee Rating

Good service and reliable and well behaved staff and customer support care including accurate workers More

by taurosyden9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pettit, Dani Tharnish, Allen Williams, Mike Bailey

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Dec 07, 2025

Frank Leta Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2025

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Employee Rating

Dealer is very deceptive about their wording about the warranty on used vehicles. Not truthful More

by Dennis l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Vass, Dani Tharnish

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Dec 08, 2025

Frank Leta Buick GMC responded

Dennis, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 22, 2025

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Employee Rating

Everyone here at Frank Leta is very professional and helpful. I would recommend my family and friends to come here More

by rosmith386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Bailey

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Nov 22, 2025

Frank Leta Buick GMC responded

Thanks for sharing about your experience with Frank Leta Buick GMC. We appreciate your business and hope to see you again soon!

November 20, 2025

Dealership Rating
Employee Rating

The sales staff, Steven Galemore, was easy to work with. I think they made a great deal for all of us. The service department had our problem fixed in minutes. More

by WALKON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass, Dani Tharnish , Stephen Galemore

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Nov 20, 2025

Frank Leta Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Leta Buick GMC.

November 20, 2025

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Employee Rating

The dealership has always been very good to me and I have sent many customers there way More

by johnkeistler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass, Mike Bailey

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Nov 20, 2025

Frank Leta Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Leta Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

November 13, 2025

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Employee Rating

30 day 3000 mile bumper to bumper a joke. After 5 weeks and 2000 miles no warranty on rotors More

by Dennis l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Vass, Dani Tharnish

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Nov 15, 2025

Frank Leta Buick GMC responded

Hello Dennis, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (573) 837-4191 at your earliest convenience to discuss how we can turn your experience into a positive one.

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