Jeff Jones
Jeff Jones at Westside Lexus

Jeff Jones | Page 12

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
159 Reviews
4.9

159 Reviews

Write a Review

Dealership Experience

11 yrs, 5 mos

159 Reviews of Jeff Jones

December 13, 2020

Dealership Rating
Employee Rating

On our first visit the salesman would sell only at full MSRP, and didn’t tell us about cash payment Lexus rebate. So I shopped around and and got $2,500 Lexus cash paymemt discount and $2,500 dealer discou More

by KHZAFAR
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers

Dec 14, 2020

Westside Lexus responded

Thank you for taking the time to leave us this review and feedback. It sounds like there may have been a few miscommunications here, but I am glad to hear that everything worked out. We do hope that you continue to enjoy your newly purchased vehicle, and if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

Dec 15, 2020

KHZAFAR responded

Yes Mr Jeffery Byers was wonderful and helped us in every way. I debated between the captains chair versus 7 seater with a bench and Jeffery was very helpful in my decision to go with RX 7 seater. Gives me ample room. I love the grill designs Lexus has this year. And the technology. Wow. I am really enjoying my new car. You guys are the best.

November 14, 2020

Dealership Rating
Employee Rating

Great experience. Jeff Jones was wonderful to work with. I was able to find the car I wanted and purchase it and drive it home in a matter of hours. More

by BITSYAHLRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Westside Lexus responded

It makes our day to hear that you were able to get into the car you wanted in a timely manner. Thank you so much for reviewing Westside Lexus and mentioning Jeff! We hope to see you for your first oil change.

November 10, 2020

Dealership Rating
Employee Rating

I’m very disappointed with new purchase of our Lexus car. The salesman, Jeff, stated he needed just an hour to have our new car ready for pickup and we actually gave him three hours and it still wasn’t ready More

by CCMARIE_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lauren Goldman

Nov 24, 2020

Westside Lexus responded

This is disappointing to read. We do strive for accommodating and friendly service here, and I would be more than willing to speak with you directly about what happened to see what we can do to improve going forward. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

November 04, 2020

Dealership Rating
Employee Rating

Overall my previous experience at Sterling McCall Lexus was better when compared to Westside Lexus. As a customer I felt more welcome at the other dealership. This considers my interactions with everyone. More

by Adi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Nam Pham

Nov 04, 2020

Westside Lexus responded

Adi - This is a disappointing review to read. We do strive for exceptional service here, and while we are pleased to hear that you enjoyed working with Jeffrey, we are sorry that we didn't leave you with the same positive impression in all aspects of our business. I would be more than willing to speak with you directly if you'd like to share the details regarding why you prefer another location. Please don't hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

October 31, 2020

Dealership Rating
Employee Rating

Everyone was very friendly, informative and helpful. I am very happy with my purchase and will recommend to others in the future. Many thanks to wveryone. More

by misscjlee
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Doug Phillips , Gonzo Jimenez, Anil

Nov 02, 2020

Westside Lexus responded

Thank you for trusting Westside Lexus with your business! We're pleased to hear that our team helped you purchase a vehicle that suits your needs. Congrats and safe travels!

October 25, 2020

Dealership Rating
Employee Rating

Everyone is so professional! I love bringing my vehicle in for servicing. Andrew Tran is especially kind and caring. I also dealt with the Sales and Finance Department to purchase my RX350 at the end of my More

by nanette0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson , Andrew Tran

Oct 26, 2020

Westside Lexus responded

Thank you for sharing this wonderful feedback for our Westside Lexus team. I am thrilled to hear that Andrew is always such a pleasure to work with. We wish you safe travels in your Lexus RX 350 and we look forward to taking care of you during your next visit!

October 07, 2020

Dealership Rating
Employee Rating

Great service, great cars, great people. This is the fifth car for me at Westside, new, used, and leased. The people are always equal to the cars. More

by dgtex
Friendliness
Recommend Dealer
Yes
Oct 07, 2020

Westside Lexus responded

Thank you for taking the time to leave us a review! We are proud that we earned your returning business here at Westside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

August 28, 2020

Dealership Rating
Employee Rating

The Lexus dealership made things smooth and easy for my lease. The main feature of the free car maintenance is something I wish I could’ve kept even after the lease expired due to its excellence. Finally, More

by castelljoshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2020

Westside Lexus responded

We are so proud to have earned your business! Thank you for taking the time to leave a review and for shouting out Jeff. Safe travels and we hope to earn your business again at Westside Lexus!

August 26, 2020

Dealership Rating
Employee Rating

I'm visited this dealership from out of town (San Antonio) and I was very impressed by the level of professionalism and customer service provided by Mr Jones and Mr Davidson in finance , thanks. More

by MEMO0975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson

Aug 26, 2020

Westside Lexus responded

Professional service is our goal and so we are delighted to see this feedback. Thank you for rating Westside Lexus five stars and mentioning Mr. Jones and Mr. Davidson! We wish you many safe miles in your new vehicle.

August 19, 2020

Dealership Rating
Employee Rating

Our salesman was excellent. I do think, however that making this essay mandatory puts people off in finishing this survey. You might consider making it voluntary. More

by marilyn.mcevoy
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson , Nam Pham

Aug 19, 2020

Westside Lexus responded

Hi Marilyn, we greatly appreciate you taking the time to share your feedback as it helps our team understand how we can improve. It was a pleasure to have your business at Westside Lexus and we wish you safe travels in your newly purchased vehicle!

...
12
...

Dealership Inventory (627 Vehicles)

new 2026 Lexus NX 350 car, priced at $62,813
2026 Lexus NX 350
new
White exterior
Automatic
All-wheel Drive
used 2023 Lexus NX 350 car, priced at $43,113
2023 Lexus NX 350
used
Redline exterior
Automatic
All-wheel Drive
new 2026 Lexus NX 350 car, priced at $60,148
2026 Lexus NX 350
new
White exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $63,408
2026 Lexus RX 350
new
Black exterior
Automatic
Front-wheel Drive
used 2023 Volkswagen Taos car, priced at $21,113
2023 Volkswagen Taos
used
Deep Black exterior
Automatic
Front-wheel Drive
used 2023 Lexus LS 500 car, priced at $80,113
2023 Lexus LS 500
used
Iridium exterior
Automatic
Rear-wheel Drive