Jeff Jones
Jeff Jones at Westside Lexus

Jeff Jones | Page 12

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
156 Reviews
5.0

156 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

156 Reviews of Jeff Jones

November 04, 2020

Dealership Rating
Employee Rating

Overall my previous experience at Sterling McCall Lexus was better when compared to Westside Lexus. As a customer I felt more welcome at the other dealership. This considers my interactions with everyone. More

by Adi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Nam Pham

Nov 04, 2020

Westside Lexus responded

Adi - This is a disappointing review to read. We do strive for exceptional service here, and while we are pleased to hear that you enjoyed working with Jeffrey, we are sorry that we didn't leave you with the same positive impression in all aspects of our business. I would be more than willing to speak with you directly if you'd like to share the details regarding why you prefer another location. Please don't hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

October 31, 2020

Dealership Rating
Employee Rating

Everyone was very friendly, informative and helpful. I am very happy with my purchase and will recommend to others in the future. Many thanks to wveryone. More

by misscjlee
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Doug Phillips , Gonzo Jimenez, Anil

Nov 02, 2020

Westside Lexus responded

Thank you for trusting Westside Lexus with your business! We're pleased to hear that our team helped you purchase a vehicle that suits your needs. Congrats and safe travels!

October 25, 2020

Dealership Rating
Employee Rating

Everyone is so professional! I love bringing my vehicle in for servicing. Andrew Tran is especially kind and caring. I also dealt with the Sales and Finance Department to purchase my RX350 at the end of my More

by nanette0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson , Andrew Tran

Oct 26, 2020

Westside Lexus responded

Thank you for sharing this wonderful feedback for our Westside Lexus team. I am thrilled to hear that Andrew is always such a pleasure to work with. We wish you safe travels in your Lexus RX 350 and we look forward to taking care of you during your next visit!

October 07, 2020

Dealership Rating
Employee Rating

Great service, great cars, great people. This is the fifth car for me at Westside, new, used, and leased. The people are always equal to the cars. More

by dgtex
Friendliness
Recommend Dealer
Yes
Oct 07, 2020

Westside Lexus responded

Thank you for taking the time to leave us a review! We are proud that we earned your returning business here at Westside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

August 28, 2020

Dealership Rating
Employee Rating

The Lexus dealership made things smooth and easy for my lease. The main feature of the free car maintenance is something I wish I could’ve kept even after the lease expired due to its excellence. Finally, More

by castelljoshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2020

Westside Lexus responded

We are so proud to have earned your business! Thank you for taking the time to leave a review and for shouting out Jeff. Safe travels and we hope to earn your business again at Westside Lexus!

August 26, 2020

Dealership Rating
Employee Rating

I'm visited this dealership from out of town (San Antonio) and I was very impressed by the level of professionalism and customer service provided by Mr Jones and Mr Davidson in finance , thanks. More

by MEMO0975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson

Aug 26, 2020

Westside Lexus responded

Professional service is our goal and so we are delighted to see this feedback. Thank you for rating Westside Lexus five stars and mentioning Mr. Jones and Mr. Davidson! We wish you many safe miles in your new vehicle.

August 19, 2020

Dealership Rating
Employee Rating

Our salesman was excellent. I do think, however that making this essay mandatory puts people off in finishing this survey. You might consider making it voluntary. More

by marilyn.mcevoy
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson , Nam Pham

Aug 19, 2020

Westside Lexus responded

Hi Marilyn, we greatly appreciate you taking the time to share your feedback as it helps our team understand how we can improve. It was a pleasure to have your business at Westside Lexus and we wish you safe travels in your newly purchased vehicle!

August 07, 2020

Dealership Rating
Employee Rating

New SUV purchase! We recently purchase a new Lexus from Westside Lexus and the transaction went very well. A friendly and up front sales team made the day. The dealer More

by PFOG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Aug 07, 2020

Westside Lexus responded

Congratulations on your new car! We are glad to hear that our team made your purchase experience so excellent. Thank you for choosing Westside Lexus and for taking the time to leave a review. We hope to see you back for your first oil change!

August 04, 2020

Dealership Rating
Employee Rating

Very helpful. Listened to my needs. Would recommend. Don’t have any other words to add. Need to add words to submit. AARRGGH! Enough already. More

by jschuenaman
Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens , J T Teodoro. (5 stars)

Aug 04, 2020

Westside Lexus responded

This review made us smile! We are glad to hear that you found your experience at Westside Lexus to be so worthwhile. Thank you for your business and we hope to see you again down the road!

August 01, 2020

Dealership Rating
Employee Rating

First let me start off how impressive the Dealership looks. I receive great Customer Service. In no way did I every feel pressured into buying anything. The staff are all welcoming and patient. Jeff Jon More

by RAQUELMAR
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson , Mike Shafer

Aug 03, 2020

Westside Lexus responded

Customer satisfaction is our goal so this is a wonderful review to read. We truly appreciate you sharing so many kind words about Jeff and especially love that he went over the features of your new Lexus ES so that you'll be comfortable out on the roads. Thank you for recommending Westside Lexus! We hope we have the chance to assist you in the future.

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