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Jeff Kapp
Jeff Kapp at West Side Garage, INC.

Jeff Kapp | Page 2

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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5.0
68 Reviews
5.0

68 Reviews

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68 Reviews of Jeff Kapp

March 28, 2026

Dealership Rating
Employee Rating

Very friendly. Very receptive. Making appointment was easy. Not pushy. Although it was expensive for the parts, labor was reasonable! More

by MADELYN2009
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Mar 29, 2026

West Side Garage, INC. responded

Thank you for your kind words, Madelyn! We’re happy to hear you found the team at West Side GM of Berlin friendly and receptive, and that scheduling your appointment was a breeze. Your understanding of parts costs is appreciated, and it’s great to know the labor felt reasonable. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

March 03, 2026

Dealership Rating
Employee Rating

Great They did a great job and I am very satisfied with the timely service More

by drangeloff1
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Mar 04, 2026

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you are very satisfied with the timely service at West Side GM of Berlin. We appreciate your kind words and hope to see you again soon! West Side GM Team (920) 361-5100

February 26, 2026

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Employee Rating

It was a pleasurable experience and very nice people. Excellent service. Thank you Clean atmosphere More

by Mnhcardenas2020
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Feb 27, 2026

West Side Garage, INC. responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasurable experience with us at West Side GM of Berlin. Our team takes great pride in providing excellent service and maintaining a clean atmosphere for our customers. We appreciate your support and look forward to welcoming you back soon! West Side GM Team (920) 361-5100

February 08, 2026

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Employee Rating

Told me straight off what was wrong and a couple options to fix it and was honest More

by Bbygirlbriy
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Feb 08, 2026

West Side Garage, INC. responded

Thank you for your kind words! We appreciate your feedback about your experience at West Side GM of Berlin. It's great to hear that our team was able to provide you with honest options for your vehicle. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

January 18, 2026

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Employee Rating

5 Great service , I have been doing business for 25 years with them They always have the truck i need More

by marilyn.harvot
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Jan 18, 2026

West Side Garage, INC. responded

Thank you for your positive review, Marilyn! We truly appreciate your loyalty over the past 25 years and are thrilled to hear that you consistently find the truck you need at West Side GM of Berlin. Your support means a lot to us! We look forward to serving you again in the future. West Side GM Team (920) 361-5100

January 16, 2026

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Employee Rating

Best dealership in Wisconsin Best dealership in Wisconsin hands down xxxx good service xxxx good More

by Oshkosh Buyer
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Jan 17, 2026

West Side Garage, INC. responded

Thank you for your fantastic review! We truly appreciate your kind words about West Side GM of Berlin and our service. We're thrilled to hear that you had a great experience. We look forward to welcoming you back next time! West Side GM Team (920) 361-5100

January 07, 2026

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Employee Rating

I have only been to the dealership a few times and have had very good service More

by kathleencannon1055
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Jan 08, 2026

West Side Garage, INC. responded

Thank you for your positive feedback, Kathleen! We're thrilled to hear that you've had very good service during your visits to West Side GM of Berlin. We appreciate your support and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

January 02, 2026

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Employee Rating

Always a GREAT thorough experience. West Side has an honest professional team that clearly explains everything. I highly recommend them to everyone!! More

by workowski
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Jan 03, 2026

West Side Garage, INC. responded

Thank you for your kind words! It's wonderful to hear that you had a great experience with our honest and professional team at West Side GM of Berlin. Your recommendation means a lot to us! We look forward to assisting you again in the future. West Side GM Team (920) 361-5100

December 28, 2025

Dealership Rating
Employee Rating

All the staff I have met, I’ve been very polite and professional. It’s obvious that Jeff enjoys his position, and has good knowledge of my vehicle. Westside also has a very good extended warranty progr More

by BEANGRINDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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Dec 28, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you've had positive experiences with our staff, especially with Jeff. It's great to know that you appreciate our extended warranty program at West Side GM of Berlin, and we’re glad it has been beneficial for you compared to your previous experience. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

December 23, 2025

Dealership Rating
Employee Rating

A Very courteous crew, friendly explain things and get the job done in a timely matter. More

by suzabellkrueger@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

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Dec 23, 2025

West Side Garage, INC. responded

Thank you for your review, Suzabell! We appreciate your kind words about our courteous team and their efficiency. At West Side GM of Berlin, we strive to provide excellent service and it's great to hear that you had a positive experience. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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