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Jeff Kapp
Jeff Kapp at West Side Garage, INC.

Jeff Kapp | Page 2

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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5.0
73 Reviews
5.0

73 Reviews

Write a Review

73 Reviews of Jeff Kapp

May 06, 2026

Dealership Rating
Employee Rating

Work is done on time & correctly. Good communication is the key for the working relationship. More

by jefri.scott5223
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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May 06, 2026

West Side Garage, INC. responded

Thank you for your wonderful review, Jefri! It's wonderful to hear that you were satisfied with our timeliness and communication at West Side GM of Berlin. We strive to maintain strong relationships with our customers, and your feedback motivates us to keep doing our best. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

May 04, 2026

Dealership Rating
Employee Rating

Everyone at West side garage was great. The service was friendly the price was reasonable and they were quick with my repair. Very pleased More

by BCHILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2026

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at West Side GM of Berlin. Our team strives to provide friendly service and efficient repairs, and it’s rewarding to know we met your expectations. We appreciate your support and hope to assist you again in the future! West Side GM Team (920) 361-5100

April 27, 2026

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Employee Rating

Jeff was very helpful and explained everything that was done. Called and kept me posted on my vehicle until I was able to pick up the vehicle. More

by klaveets
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 27, 2026

West Side Garage, INC. responded

Thank you for your positive review! We appreciate your kind words about Jeff and are thrilled to hear that he provided you with helpful service and kept you informed about your vehicle. It’s always our goal at West Side GM of Berlin to ensure our customers are well taken care of. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

April 21, 2026

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Employee Rating

Friendly and knowledgeable, they do the work quickly and efficiently. I love the coupon specials. Great place to do maintenance. More

by PATTISCONFUSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

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Apr 22, 2026

West Side Garage, INC. responded

Thank you for your wonderful review, Patti! We’re thrilled to hear that you found our team at West Side GM of Berlin to be friendly and knowledgeable. It’s great to know that you appreciate our quick and efficient service, along with the coupon specials we offer. We look forward to assisting you with your maintenance needs again in the future! West Side GM Team (920) 361-5100

April 09, 2026

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Employee Rating

Jeff kept me well informed of the progress of my service. He also reviewed what to anticipate on my next service More

by MBRETHOUWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Jeremy Stibb, Gene Heiderich

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Apr 10, 2026

West Side Garage, INC. responded

Thank you for your wonderful review! We’re glad to hear that Jeff kept you well informed of the progress of your service and reviewed what to anticipate on your next service. We appreciate your feedback and look forward to seeing you again at West Side GM of Berlin for your next service! West Side GM Team (920) 361-5100

March 28, 2026

Dealership Rating
Employee Rating

Very friendly. Very receptive. Making appointment was easy. Not pushy. Although it was expensive for the parts, labor was reasonable! More

by MADELYN2009
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Mar 29, 2026

West Side Garage, INC. responded

Thank you for your kind words, Madelyn! We’re happy to hear you found the team at West Side GM of Berlin friendly and receptive, and that scheduling your appointment was a breeze. Your understanding of parts costs is appreciated, and it’s great to know the labor felt reasonable. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

March 03, 2026

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Employee Rating

Great They did a great job and I am very satisfied with the timely service More

by drangeloff1
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Mar 04, 2026

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you are very satisfied with the timely service at West Side GM of Berlin. We appreciate your kind words and hope to see you again soon! West Side GM Team (920) 361-5100

February 26, 2026

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Employee Rating

It was a pleasurable experience and very nice people. Excellent service. Thank you Clean atmosphere More

by Mnhcardenas2020
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Feb 27, 2026

West Side Garage, INC. responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasurable experience with us at West Side GM of Berlin. Our team takes great pride in providing excellent service and maintaining a clean atmosphere for our customers. We appreciate your support and look forward to welcoming you back soon! West Side GM Team (920) 361-5100

February 08, 2026

Dealership Rating
Employee Rating

Told me straight off what was wrong and a couple options to fix it and was honest More

by Bbygirlbriy
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Feb 08, 2026

West Side Garage, INC. responded

Thank you for your kind words! We appreciate your feedback about your experience at West Side GM of Berlin. It's great to hear that our team was able to provide you with honest options for your vehicle. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

January 18, 2026

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Employee Rating

5 Great service , I have been doing business for 25 years with them They always have the truck i need More

by marilyn.harvot
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Jan 18, 2026

West Side Garage, INC. responded

Thank you for your positive review, Marilyn! We truly appreciate your loyalty over the past 25 years and are thrilled to hear that you consistently find the truck you need at West Side GM of Berlin. Your support means a lot to us! We look forward to serving you again in the future. West Side GM Team (920) 361-5100

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