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Jeff Kapp
Jeff Kapp at West Side Garage, INC.

Jeff Kapp | Page 2

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.9
77 Reviews
4.9

77 Reviews

Write a Review

77 Reviews of Jeff Kapp

May 26, 2026

Dealership Rating
Employee Rating

Friendly and helpful They keep me informed about what needs to be done with my car to keep it in good safe running condition. More

by JANET.MUELLER44
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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May 27, 2026

West Side Garage, INC. responded

Thank you for your kind words, Janet! We appreciate your feedback and are glad to hear that our team at West Side GM of Berlin has been helpful in keeping you informed about your vehicle’s needs. Your satisfaction is important to us, and we look forward to assisting you again in the future! West Side GM Team (920) 361-5100

May 17, 2026

Dealership Rating
Employee Rating

The dealership staff are friendly and helpful. The service department provides the service that keeps are vehicles running well. More

by KMWLABBUS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

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May 17, 2026

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about our friendly and helpful staff at West Side GM of Berlin. It’s great to hear that our service department is keeping your vehicles running well. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

May 16, 2026

Dealership Rating
Employee Rating

They greeted me with a friendly smile and took me right on time! Car was serviced in a timely manner! More

by MAINIERO4
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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May 16, 2026

West Side Garage, INC. responded

Thank you for your review! It's great to hear you were greeted with a friendly smile and that your car service was completed promptly. At West Side GM of Berlin, we strive to provide excellent service to all our customers. We look forward to seeing you again for your next visit! West Side GM Team (920) 361-5100

May 10, 2026

Dealership Rating
Employee Rating

Very friendly. They listen to your concerns and answer any questions you might have. Always quality service work. More

by KLZIETL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Chris Schmidt, Gene Heiderich , Denise Chesnick

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May 10, 2026

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about the friendly service and quality work you've experienced at West Side GM of Berlin. Our team strives to listen to our customers and address any concerns they may have. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

May 06, 2026

Dealership Rating
Employee Rating

Work is done on time & correctly. Good communication is the key for the working relationship. More

by jefri.scott5223
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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May 06, 2026

West Side Garage, INC. responded

Thank you for your wonderful review, Jefri! It's wonderful to hear that you were satisfied with our timeliness and communication at West Side GM of Berlin. We strive to maintain strong relationships with our customers, and your feedback motivates us to keep doing our best. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

May 04, 2026

Dealership Rating
Employee Rating

Everyone at West side garage was great. The service was friendly the price was reasonable and they were quick with my repair. Very pleased More

by BCHILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2026

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at West Side GM of Berlin. Our team strives to provide friendly service and efficient repairs, and it’s rewarding to know we met your expectations. We appreciate your support and hope to assist you again in the future! West Side GM Team (920) 361-5100

April 27, 2026

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Employee Rating

Jeff was very helpful and explained everything that was done. Called and kept me posted on my vehicle until I was able to pick up the vehicle. More

by klaveets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

West Side Garage, INC. responded

Thank you for your positive review! We appreciate your kind words about Jeff and are thrilled to hear that he provided you with helpful service and kept you informed about your vehicle. It’s always our goal at West Side GM of Berlin to ensure our customers are well taken care of. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

April 21, 2026

Dealership Rating
Employee Rating

Friendly and knowledgeable, they do the work quickly and efficiently. I love the coupon specials. Great place to do maintenance. More

by PATTISCONFUSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

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Apr 22, 2026

West Side Garage, INC. responded

Thank you for your wonderful review, Patti! We’re thrilled to hear that you found our team at West Side GM of Berlin to be friendly and knowledgeable. It’s great to know that you appreciate our quick and efficient service, along with the coupon specials we offer. We look forward to assisting you with your maintenance needs again in the future! West Side GM Team (920) 361-5100

April 09, 2026

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Employee Rating

Jeff kept me well informed of the progress of my service. He also reviewed what to anticipate on my next service More

by MBRETHOUWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Jeremy Stibb, Gene Heiderich

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Apr 10, 2026

West Side Garage, INC. responded

Thank you for your wonderful review! We’re glad to hear that Jeff kept you well informed of the progress of your service and reviewed what to anticipate on your next service. We appreciate your feedback and look forward to seeing you again at West Side GM of Berlin for your next service! West Side GM Team (920) 361-5100

March 28, 2026

Dealership Rating
Employee Rating

Very friendly. Very receptive. Making appointment was easy. Not pushy. Although it was expensive for the parts, labor was reasonable! More

by MADELYN2009
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Mar 29, 2026

West Side Garage, INC. responded

Thank you for your kind words, Madelyn! We’re happy to hear you found the team at West Side GM of Berlin friendly and receptive, and that scheduling your appointment was a breeze. Your understanding of parts costs is appreciated, and it’s great to know the labor felt reasonable. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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