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Jeff Kapp
Jeff Kapp at West Side Garage, INC.

Jeff Kapp | Page 2

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.9
79 Reviews
4.9

79 Reviews

Write a Review

79 Reviews of Jeff Kapp

June 09, 2026

Dealership Rating
Employee Rating

Fast and trustworthy service. Will miss Jeff Kapp after his retirement. Last of the old service gang. Will continue to rely on West Side for my vehicle service. More

by DAVEJOHNSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan

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Jun 09, 2026

West Side Garage, INC. responded

Thank you for your kind words, Dave! We are thrilled to hear that you experienced fast and trustworthy service at West Side GM of Berlin. Jeff will certainly be missed, and we appreciate your loyalty as you continue to rely on us for your vehicle service. Our team looks forward to seeing you again! West Side GM Team (920) 361-5100

June 06, 2026

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Employee Rating

I would like to thank Jeff for taking the time and explaining what was going on with my car. More

by darbell2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

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Jun 06, 2026

West Side Garage, INC. responded

Thank you for your kind words, Darbell! We're happy to hear that Jeff was able to assist you and provide clarity on your car. Your appreciation means a lot to us at West Side GM of Berlin. Looking forward to seeing you again soon! West Side GM Team (920) 361-5100

May 26, 2026

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Employee Rating

Friendly and helpful They keep me informed about what needs to be done with my car to keep it in good safe running condition. More

by JANET.MUELLER44
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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May 27, 2026

West Side Garage, INC. responded

Thank you for your kind words, Janet! We appreciate your feedback and are glad to hear that our team at West Side GM of Berlin has been helpful in keeping you informed about your vehicle’s needs. Your satisfaction is important to us, and we look forward to assisting you again in the future! West Side GM Team (920) 361-5100

May 17, 2026

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Employee Rating

The dealership staff are friendly and helpful. The service department provides the service that keeps are vehicles running well. More

by KMWLABBUS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

Print
May 17, 2026

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about our friendly and helpful staff at West Side GM of Berlin. It’s great to hear that our service department is keeping your vehicles running well. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

May 16, 2026

Dealership Rating
Employee Rating

They greeted me with a friendly smile and took me right on time! Car was serviced in a timely manner! More

by MAINIERO4
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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May 16, 2026

West Side Garage, INC. responded

Thank you for your review! It's great to hear you were greeted with a friendly smile and that your car service was completed promptly. At West Side GM of Berlin, we strive to provide excellent service to all our customers. We look forward to seeing you again for your next visit! West Side GM Team (920) 361-5100

May 10, 2026

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Employee Rating

Very friendly. They listen to your concerns and answer any questions you might have. Always quality service work. More

by KLZIETL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Chris Schmidt, Gene Heiderich , Denise Chesnick

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May 10, 2026

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about the friendly service and quality work you've experienced at West Side GM of Berlin. Our team strives to listen to our customers and address any concerns they may have. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

May 06, 2026

Dealership Rating
Employee Rating

Work is done on time & correctly. Good communication is the key for the working relationship. More

by jefri.scott5223
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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May 06, 2026

West Side Garage, INC. responded

Thank you for your wonderful review, Jefri! It's wonderful to hear that you were satisfied with our timeliness and communication at West Side GM of Berlin. We strive to maintain strong relationships with our customers, and your feedback motivates us to keep doing our best. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

May 04, 2026

Dealership Rating
Employee Rating

Everyone at West side garage was great. The service was friendly the price was reasonable and they were quick with my repair. Very pleased More

by BCHILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 05, 2026

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at West Side GM of Berlin. Our team strives to provide friendly service and efficient repairs, and it’s rewarding to know we met your expectations. We appreciate your support and hope to assist you again in the future! West Side GM Team (920) 361-5100

April 27, 2026

Dealership Rating
Employee Rating

Jeff was very helpful and explained everything that was done. Called and kept me posted on my vehicle until I was able to pick up the vehicle. More

by klaveets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 27, 2026

West Side Garage, INC. responded

Thank you for your positive review! We appreciate your kind words about Jeff and are thrilled to hear that he provided you with helpful service and kept you informed about your vehicle. It’s always our goal at West Side GM of Berlin to ensure our customers are well taken care of. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

April 21, 2026

Dealership Rating
Employee Rating

Friendly and knowledgeable, they do the work quickly and efficiently. I love the coupon specials. Great place to do maintenance. More

by PATTISCONFUSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Gene Heiderich

Print
Apr 22, 2026

West Side Garage, INC. responded

Thank you for your wonderful review, Patti! We’re thrilled to hear that you found our team at West Side GM of Berlin to be friendly and knowledgeable. It’s great to know that you appreciate our quick and efficient service, along with the coupon specials we offer. We look forward to assisting you with your maintenance needs again in the future! West Side GM Team (920) 361-5100

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