Jeff Meinke

I had an extremely disappointing experience with Peoria Ford. I called about a Raptor R they had in stock and made it clear I was ready to purchase. They sent over a Vehicle Purchase Information sheet, Ford. I called about a Raptor R they had in stock and made it clear I was ready to purchase. They sent over a Vehicle Purchase Information sheet, and I approved them to run my credit at 8:54 AM on Tuesday. Between 8:54 AM and 12:00 PM, I reached out multiple times asking for an update and received no clear communication. At 12:00 PM, I was told I was not approved. I immediately offered to put $50,000–$75,000 down and was told that would “for sure” get me approved. For context, I had agreed to pay $24,000 over MSRP. I was not negotiating or wasting time — I was ready to move forward. After that, I followed up three separate times asking what the hold-up was. At 6:16 PM, I was finally told the Director was working another deal on the same truck and had someone coming in at 8:00 PM to look at it. So while my credit had already been run and I had agreed to the deal, they were actively working another buyer on the same vehicle without communicating that to me. It certainly felt like my offer was being used as leverage to push another buyer, but regardless of the reason, the lack of transparency and professionalism was unacceptable. If the vehicle was not secured for me, that should have been communicated clearly — especially after running my credit and confirming terms. Very frustrating experience. More

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Very nice people to deal and work with. My salesman Jeff was better than expected. My salesman Jeff was better than expected. More

by ABBYGUZMAN9139 Verified Customer Verified Customer

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Peoria Ford is the best dealership in the valley. Pat Hickey and his crew can never do wrong! Pat Hickey and his crew can never do wrong! More

by TANNER PIKE Verified Customer Verified Customer

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