Jeff Morgan | Page 2

Great customer service. First time at the dealership and was welcomed as if I had been a customer for years. First time at the dealership and was welcomed as if I had been a customer for years. More

by Rhayden Verified Customer Verified Customer

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Tony is the best salesman I've ever done business with. Everything was smooth and also the whole management team was amazing! Everything was smooth and also the whole management team was amazing! More

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Tony was amazing and Hunter was also. Very easy process. I was so comfortable I felt like I was at home! 100% recommend this dealership. Very easy process. I was so comfortable I felt like I was at home! 100% recommend this dealership. More

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My family has bought 7 cars from this dealership. Preston Alexander is our go-to salesman. He knows how to build customer relationships and treats us right. Ronald Oubre in service has been with t Preston Alexander is our go-to salesman. He knows how to build customer relationships and treats us right. Ronald Oubre in service has been with the dealership for as long as I can remember. He's always friendly and makes us feel like VIPs! I never feel like the service department is trying to up-sell me on things my car doesn't need, either. They know my driving habits and pay attention to what my specific needs are. Always a pleasure dealing with them and I highly recommend going to this dealership if you're anywhere within a reasonable distance. More

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It's hard figuring out where to start with this stealership. While my salesman was good other aspects of my experience were horrible, and out of the 5 new cars I've bought in my life I would've nev stealership. While my salesman was good other aspects of my experience were horrible, and out of the 5 new cars I've bought in my life I would've never expected such. If it has the Northshore advantage package, run, go to another dealer. The protection film was peeling when I bought the car, I was promised a call to set up an appointment to fix it, but once you do the survey all five stars like they ask, they won't fix anything. Three months after I just peeled it off and accepted my loss. The financing was the most shadiest of it all, after expressing the only extra I wanted was gap and settling for a maintenance plan extended warranty was still snuck in my contract with the finance guy making sure to rush me and put his hand over the rights thing so I wouldn't catch it. After catching it and complaining they assured me it could be canceled and it wasn't a problem. I went in to sign the cancellation and was told the credit on my financing would take months. Low and behold I'm almost a year and never received a credit, this is actually quite common after reading online because the finance man loses money so they won't turn it in. If you go through this get a copy of the paper you signed, it is very much able to have legal recourse from a lawyer and is very illegal, I can't do anything cause I don't have proof. Also be truthful on the hyundai survey, I was assured everything would be fixed if I 5 starred it and it was a blatant lie. Go to another state before this dealer, or get a loan somewhere else before financing would be my advice. More

by Kdmkona_n Verified Customer Verified Customer

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Didn’t fix the problem. Maintenance guy said rattling noise is natural. I don’t think Hyundai designs cars that are meant to rattle. Maintenance guy said rattling noise is natural. I don’t think Hyundai designs cars that are meant to rattle. More

by Kent Verified Customer Verified Customer

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Kind, fast, and respectful :) This dealership and its staff is amazing. I would highly recommend them to anyone. staff is amazing. I would highly recommend them to anyone. More

by Hailey Reid Verified Customer Verified Customer

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Great staff, salespeople and financial department! They went above and beyond to help me get the car I wanted!!! They went above and beyond to help me get the car I wanted!!! More

by alexandria.borges17 Verified Customer Verified Customer

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Everyone representative I have encountered has been exceptional. You are blessed to have some of the best working for you! exceptional. You are blessed to have some of the best working for you! More

by mcmclain5 Verified Customer Verified Customer

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Everyone at Eddie Tourelle's Northpark Hyundai was professional and courteous. We got a great car at an amazing deal. It's about a 45 minute drive from my house and there's another dealership that is professional and courteous. We got a great car at an amazing deal. It's about a 45 minute drive from my house and there's another dealership that is closer. But, Trey took good care of us and Eddie Tourelle's has my business going forward. More

by cneumeyer Verified Customer Verified Customer

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