Jeff Rumson
Jeff Rumson at Kelly Honda

Jeff Rumson | Page 2

Service Advisor

Kelly Honda

540 Lynnway
Lynn, MA 01905

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58 Reviews
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58 Reviews

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58 Reviews of Jeff Rumson

October 31, 2023

Dealership Rating
Employee Rating

Good service very professional and friendly the explanation af what service I was getting was very clear More

by Wagner81leguisamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Kelly Honda responded

Thank you so much! It's great to know that you had a good service experience at Kelly Honda, finding our team to be professional and friendly. Providing clear and concise explanations of the services we perform is important to us. We believe that transparency is key in ensuring our customers feel informed and confident in the work we do. If you have any more questions or require further assistance in the future, please don't hesitate to reach out!

October 25, 2023

Dealership Rating
Employee Rating

I went for service but it was horrible and as always overpriced changed a 30 dollars part and chargers me 500 and labor it’s horrible. More

by will2809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 09, 2023

Dealership Rating
Employee Rating

I liked my sales person Jonathan. Staff in the service area were inattentive and defensive More

by paulette572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Lopez, Morgan Murphy

April 20, 2023

Dealership Rating
Employee Rating

The work was done in a timely manner. The staff was very knowledgeable and courteous More

by Lec120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Febonio

November 01, 2022

Dealership Rating
Employee Rating

The best dealership in my book always giving me the best service, deals, and advice about my car. More

by nnbaldwin12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Oise, Sal Castro , Samantha Montanez

October 19, 2022

Dealership Rating
Employee Rating

Very good service, friendly people, clean facilities. I always take my car there for maintenance. More

by Wal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Kelly Honda responded

We're so lucky to have such a loyal customer base and you're a major part of our success Wal - thank you so much for your dedicated business to Kelly Honda and for taking the time to share your feelings with our team. We'll continue doing our best to provide you with great service, friendly representatives, and the nicest environment to shop cars and service your vehicle. Please let us know if you need anything at all!

September 29, 2022

Dealership Rating
Employee Rating

Excelente Serviçe always every time Good costumer service good price on everything and not far from me More

by Vieiraedson86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Kelly Honda responded

So happy to hear that! We're glad that you experienced top-notch service and everything ran so smoothly! Thank you for much for sharing!

September 21, 2022

Dealership Rating
Employee Rating

The best most professional and kind people work here. Thank you Bruno. I appreciate your hard work! More

by tanianenk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Castetter, Kelly Nunamaker , Anaeli Carrillo, Wil Castro, Ryan Garcia, Krystal Gaudreau, Jonathan Lopez, Cody Michael, Morgan Murphy, Bruno

Sep 30, 2022

Kelly Honda responded

Thank you so much! We are happy to know that you had a great time working with Bruno and that he took excellent care of you! We really appreciate you taking the time to share this with us!

July 08, 2022

Dealership Rating
Employee Rating

This is the 4th Honda I've leased from this dealership and will continue to be a customer into the future. Alfredo Pimentel is the best - courteous, efficient, effective, answers all my questions and work More

by Tony R
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Montanez, Alfredo Pimentel - 5 stars!

June 23, 2022

Dealership Rating
Employee Rating

In my last appointment they didn’t wash my car 👎 it took a lot time to take my information and my keys, very low personal working that day. More

by adriana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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